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Video Playback Error
I can't complete my course due to a video module with a "playback on other websites has been disabled by the video owner". message. Below is a link to the video I'm referring too. - https://www.…
- Answered
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question for permission
My teacher has give me the acess to enter the course, why is alway show i didnt not have the access to learn this course/
- Answered
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yearly subscription
My yearly subscription was taken off my credit card without my permission. I was wondering how and why this happened? I am happy to pay for another year but in the future I would like notice before…
- Answered
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Still on 90%
I've done all the activities more than once and it still says I'm on 90%. Whan should I do?
- Fixed
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App issue can't see my courses
In this app, I can't see my all course that have been enrolled by my school department. When I using Google to openlearning website have been listed all course on there.…
- Possible Bug
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Course completed but it indicates one page outstanding
Good day I have completed the Growth Mindset course and commented on each page. However, it still says I have one page outstanding and stays at 97% complete.
- Fixed
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I couldn’t view the pro elt courses
Can anybody help because I couldn’t join the courses using the link given. I’ve contacted my administrator and she said to use the latest link send but still I can’t access… please help me
- Fixed
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Course Completion Certificate
Hi there, I have completed a course called Activity Based Costing. Unfortunately I'm unable to download the certificate.
- Answered
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Unable to Progress/Complete Module 1 - Thinking Outside the Box
Dear Team, We have completed the modules however the progress bar showing that Module 1 only 5/6 has completed, but we have done all the required tasks. Please advise.
- Solved
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Unable to access any blogs - Error 500
Hi, I am unable to access my blogs or any of my classmates: " Something went wrong... An error has occurred and the support team has been notified. Please try again in a few minutes or contact us…
- Fixed
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showing incomplete progress on a page even though there's nothing else left to do on that
I have currently undertaken the Sports marketing course with Rajasthan Royals and Deakin University. There's one particular issue I am having with a module where the My Progress is showing…
- Solved
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Certificate is empty without participant's name
Dear support team, I was sent a link to access to my certificate for a completed course but upon accessing on the link, the certificate uploaded is a blank certificate with just UM logo and…
- Fixed
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UNABLE TO WATCH VIDEO
Hi, the second video on this page is unable to watch. This is the course link: https://myfoundation.hw.ac.uk/courses/foundations-of-management-july-sept-2021-/the-value-of-information/?…
- Fixed
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Unable to Access to Content
URL link : https://www.openlearning.com/courses/atp/avoid_death_by_powerpoint/?cl=1 https://www.openlearning.com/courses/atp/websites/?cl=1 Course : ACE that presentation
- Fixed
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No icon active on the assessment part
I just see the photos, but no questions and how to answer because no icon active once clicked.
- Answered
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log in issue
I have logged in to the platform. Then I clicked the notifications tags. I was automatically logged out and go to the log in and password page.
- Fixed
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CANNOT COMPLETE QUIZ
Hi, im unable to complete the courses because of this matter. i have check the answer so many times and i already got it right. but still the status need me to try again.…
- Answered
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not able to submit my ans
i have been taking managing income and expenditure course and i am not able to submit my thoughts for module 3.3 so because of that i am not getting g my certificate
- Answered
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Cannot download certificate
Hi I cannot download my certificate after finishing my course. Pls help. Tq
- Answered
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certificate
i have completed my AKPK course but my certificate is missing. i don't know how to go about.
- Answered
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Certificate Issue
I have completed my Utilising Mixed Reality Technology in Education course but haven't received any certificate. Kindly look into the matter. Thank you.
- Answered
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Fixed and Solved IssuesSee which issues we've resolved and fixed.