-
Progress percentage issue
Please, I am done with my course and finished all the requirements but there is one single check that is not updated. I already did 98% but it is not updating the 2%.…
- Answered
-
Starting Strong Module 3
I am attempting to complete Module 3 of the Starting Strong course. Slides 1,5,8 and 10 will not load, in spite of multiple attempts. Each slide begins to load, then goes blank.
- Answered
-
Page cannot be completed
Hi, I've came across another page that somehow cannot be completed. Hopefully this issue can be rectified. https://myfoundation.hw.ac.uk/courses/mathematics-for-science-july-2020-s2-/bulletin/?…
- Fixed
-
Problem with registering for Algebraic Calculus One course
Hi, I received an announcement of the course Algebraic Calculus One by Prof. Norman Wildberger, but I am not able to open it up. It shows up an empty page in my browser (using Google Chrome).…
- Answered
-
Chapter quiz Submission.
Hi, I cant seem to submit my chapter quiz - 'check all'. ( chat box was online ) It says no submissions remaining. I was asked to check if all questions were answered,…
- Answered
-
Page issue
Hi, this page I'm currently on cannot be completed somehow. Please advice on how this issue can be solved, thanks!…
- Fixed
-
video download
Hello, is there any way to make this video downloadable for course participants? The gif beside it is downloadable, but not the video. Thanks, Gráinne page: https://www.openlearning.…
- Answered
-
Medication Management - matching component
I'm trying to complete the medication management course. The second last component asks to drag and match the answers. However, it won't let me drag or click on any of the options and match them.…
- Answered
-
Stuck at 97% - can't complete course
Hi there, I have gone over the Welcome module many times - the indicator says I haven't completed the this module. I have completed every item and commented in all the question topics.…
- Answered
-
error allowing me to assess students
Hi, in portfolio 6 of accounting there is one assessment that doesnt have the scroll part attached - which wont allow me to mark the assessment
- Answered
-
unable to complete quiz
even after submitting answers to all question it shows - "No submissions remaining" my quiz is stuck on 19/20…
- Answered
-
Editing content - error saving
Hello, I'm updating content on our course here: https://www.openlearning.com/courses/climate-action/prezi_green_schools/?cl=1 But the first text widget will not fully save my new content,…
- Answered
-
Unable to complete quiz
Total number of questions only have 15 questions, but don't know why my quiz is stuck on 15/16.…
- Process Solution Pending
-
Unable to complete the courses
Hi, I cannot open the Interpersonal and Human Relations courses because the class has ended, but I'm halfway to complete the courses and made payment already.…
- Answered
-
Unable to complete a chapter
There are some chapters that need to finish like a number of tasks, but it doesn't match with the items posted in the chapter.
- Fixed
-
New class for 2021, all pdf's missing
Hello, I've used this site for the last 3 years to run my teacher training course on climate change and have never had any issue when creating a new class.…
- Answered
-
Nu pot finaliza cursul Modulul 1 si 2. Blocat la 81%. La Practica in grup
Buna seara! Pagina cu Practica in grup dispare foarte repede si nu o pot completa.
- Answered
-
All of my videos would not load
hi! i’m very sorry to be here for the second time, but i tried on both web’s and app’s, and still none of my videos can be play :( i would not wish u to give me every single video as you did…
- Answered
-
Aswering the activity issue
hi! I couldn't complete these one particular activity. I just need to pair the answers and the situations correctly. However, whatever answers (based on the answers given) i submit ,…
- Answered
-
Unable to download my certificate of completion
Hi there! I've completed the course but I'm not able to download my certificate of completion. When I click on the link, it says that the page is not found. Can you please help? Thank you!
- Answered
-
Files take infinite time to load/not loading at all
Hi. The problem I have is that every file/pdf is taking an infinite time to load like this and not preview it as seen on the screenshot.
- Answered
-
Completing scenario 4
I am completely finished my Safer Churches training induction course, but at present cannot receive a certificate of completion because 1 activity keeps stating in correct,…
- Answered
-
Problem viewing files/docs
Hi, I have a problem viewing documents posted by my course instructors. This sign always appears whenever I want to view the documents. Please advise me on how to overcome this issue, thanks!
- Answered
Content aside
Category actions
-
Ask the CommunityAsk or answer a question in the community space.
-
Report an IssueHelp us improve the OpenLearning experience by reporting bugs and issues.
-
Suggest a FeatureYour suggestions help us spot trends and design for the future. We'll update you if we make something related to your suggestion.
-
Suggest an App for the App MarketplaceWe value your input and love hearing your ideas about apps that will extend the functionality of our platform for you. Please keep in mind that this board is primarily for collecting interest and gauging user preferences. While we strive to consider all suggestions, it's important to note that we may not be able to implement every idea.
-
Fixed and Solved IssuesSee which issues we've resolved and fixed.