-
Problem viewing files/docs
Hi, I have a problem viewing documents posted by my course instructors. This sign always appears whenever I want to view the documents. Please advise me on how to overcome this issue, thanks!
- Answered
-
Certificate issue
Hello i have completed food saftey managment course how i will get certificate.
- Answered
-
Cannot Play a video as it says video has not been configured
I cannot play the video in Module 2 in the price section hence i cannot go forward in the course
- Fixed
-
Videos not playing on my computer.
I am not able to play any video at the moment. I have logged out and back in again, and that still did not help. I am not wanting to restart my computer as everything else works.…
- Answered
-
Certificate
Hi, I completed the Emergency Maths Course about 2 weeks ago but I still have not received the certificate so I can claim the hours with NESA Regards Merrilee McNaught
- Fixed
-
Unable to play chapter 7 link 5 video food recall in food safety and quality management course.
Link is https://www.openlearning.com/courses/food-safety-and-quality-management/link_5_food_recall/?cl=1
- Answered
-
Problem with website
Hi, I am currently enrolled in Chemistry in Materials April 2020 S2, Mathematics for science April 2020 S2, and Further Mechanics April 2020 S2 but when I try to access the website it states that I…
- Answered
-
Categorise error
Hi, The Categorise widget has a problem. I set the options for both categories but then it moves one category option in the other and the first one appears as blank.…
- Answered
-
Didn't Get Tick After Finished Watch Video and Answer keep Wrong
not having the tick after watching the video and for activity, the answer keep say please try again even my answers are correct and same with my friends but they got correct in week 10.
- Answered
-
uploading picture failed
just keeps circle. And i tried some times to upload,but still doesn't work.
- Answered
-
Test page
I have completed the entire course except the test. it won't finish loading. All I get is white bubbles where I assume the questions should be. The comment boxes under it are loaded fine.…
- Answered
-
Closed Captioning Lacking
Hello, There is no closed captioning option for videos in the course Becoming Mathematicians Big Ideas to Start Strong across K-6. Could this be amended please,…
- Answered
-
Not showing that I have completed course
The progress chart is showing that I haven’t finished my course (Behaviour Management for Relief Teachers) even though I have read all the articles, watched the videos and commented on all.
- Solved
-
eat that frog video
I need to watch the Eat That Frog!: 21 Great Ways to Stop Procrastinating and Get More Done in Less Time video but it has an error showing up and i'm unable to watch it.
- Solved
-
Participants not getting reset password email
Hi, I'm one of the course administrators and two of my participants have been facing issues to reset password in order to login as they do not receive the reset passward email.
- Answered
-
"No files have been uploaded yet" after uploading and can not complete the task
The bug is from the page: "https://www.openlearning.com/progress/?course=unswglobal/courses/ueec10-term-10-2021-term-1-2022&student=guanhuapeng-r2lcp3" We finished the task but it noted us that we…
- Fixed
-
NU SE ACTUALIZEAZĂ PROGRESUL
ÎNTÂMPIN PROBLEME LA ACTUALIZAREA PROGRESULUI LA ACESTE MODULE. MENȚIONEZ CĂ LE-AM PARCURS DE MAI MULTE ORI, ÎN SPERANȚA CA SE VOR ACTUALIZA. https://www.openlearning.…
- Solved
-
Doesn’t load the video on this page, and won’t let me mark this page as complete in my course
Hi, I am doing ASLC course, and one of the videos on the page is not there. This won’t let me to finish the course, because even though I watched the video on Youtube channel,…
- Fixed
-
Error after clicking "Join Now"
Greetings. I would like to enroll in this one course. However, it doesn't lead me to the module. It keeps showing "Something Went Wrong". I have tried several times. Please help.
- Answered
-
Will not let me access uncompleted questions
When I try to access questions in Modules 2 and 3 that I left uncompleted the question disappears and I cannot see it.
- Answered
-
Screens not loading
Hi, I am doing Module 2 of the maths Big Ideas course and screens 1, 4, 7, 10 and 12 are not loading making it impossible complete the module or get the in between module task.…
- Answered
Content aside
Category actions
-
Ask the CommunityAsk or answer a question in the community space.
-
Report an IssueHelp us improve the OpenLearning experience by reporting bugs and issues.
-
Suggest a FeatureYour suggestions help us spot trends and design for the future. We'll update you if we make something related to your suggestion.
-
Suggest an App for the App MarketplaceWe value your input and love hearing your ideas about apps that will extend the functionality of our platform for you. Please keep in mind that this board is primarily for collecting interest and gauging user preferences. While we strive to consider all suggestions, it's important to note that we may not be able to implement every idea.
-
Fixed and Solved IssuesSee which issues we've resolved and fixed.