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the progress bar do not work properly
hi my progress bar is not working properly, it did not increase even though i already complete all the activities.when i open the learning activities it said i didnt complete it.…
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VIDEO PLAYBACK UNAVAILABLE
I am taking Islamic Banking Management course under UUM MOOC. However, I won't be able to complete my course due to video playback unavailable. May I know who I need to contact in order for me to…
- Fixed
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Unable to play video due to private access
Hi there, I would like to highlight two videos in the Course of "AWS Educate Cloud Computing" are not able to be played. Link : https://www.openlearning.…
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Video are disable
Teaching by Design.. can't play video in 4.3. Help us to solve this problem so we can get the certificate. Please
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HTML escape causes semi; to appear in text
Hello, if you put a semicolon in a sentence or anywhere in your text and save it it renders as: semi;
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Respected Sir / Madam RUDN Sign & Logo missing in certificate
Respected Sir / Madam RUDN Sign & Logo missing in certificate
- Fixed
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Images not displaying in quizzes
Hi! Some images are not displaying in my quizzes anymore (they were displaying in the quizzes when the course ran in previous years). Any suggestions/help? Thanks!
- Fixed
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Can not move on
Hello, I am having trouble moving on to the next module in the 2019 Summer College Application Essay Workshop. Although I have completed all the previous modules every time I try to move on I get…
- Fixed
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Embedded iFrame widget progress
It appears that the embedded iFrame widget completion is not recognised in students' progress. When completion settings are set as 'completed when viewed' (default setting) and students view the…
- Fixed
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Super unsafe password making rule
This is disgusting and absurd on an incredible level. How can you prevent the usage of half the alphabet just because they are letters present in my email?…
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"Free to learn" is a confusing label for many institutions who handle payment externally or in an unusual way
My institution handles payment outside of OpenLearning. The student pays on our external system and then we enrol them into our private OpenLearning courses.…
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Modules appearing as locked in Courses
A number of users have reported that they cannot access their Learning Activities/Modules. Modules are appearing as locked and display your current Date and Time:…
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Mobile view keyboard unresponsive when trying to make a post.
I was trying to make a text post and suddenly the keyboard stopped being responsive. I'm not sure what causes it, but it seems to happen every time I use the widget.…
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VIDEO IS NOT WORKING
i get a problem at Unit 2 Activity :Add the adjective. the ploblem is the activity cannot complete even i do all the task. the problem at the video one and video two.…
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Group Import/Export sample files aren't in the right format?
Something is fishy about the sample file I get when I click "Download Sample Files" in the Course Setup > Groups page. This is the file I get: bygroups.…
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When exporting posts, it's really hard to specify the right page to export from.
I'm trying to export all the student posts from a particular page in my course. However, I have several pages throughout my course that are named the same thing and it is very hard to tell which…
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Achieve Success with Emotional Intelligence
The "before we start" survey and the very first questionnaire in the next topic on Happiness have refused to open since I started this course 2 days ago.…
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New Teach users cannot create an account
From Adam: I’m getting an error when I try to join a course on Teach and create an account: The same thing happens on Sunway – so it might be happening on all custom domain institutions We haven’t…
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New Password is not working
Front: cnv_a3qmnf3 User: j210201121@student.ums.ac.id Issue: The user is getting an incorrect email/pass prompt even after resetting the password. Steps: I reset the password for j210201121@student.…
- Fixed
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Panapto Context ID
front ID: cnv_9j4ftjj Reported by NurHashimah from Segi The portal that has Panapto integration: https://www.openlearning.com/segiuniversity/ The issue as explained by the client:…
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Course staff appear in Student assessment list
Reported by Maro Alwan, UNSW cnv_91bujtb What happens: course staff appear on the student assessment list: https://www.openlearning.com/unswglobal/courses/foundation-english/ class f10-4 The option…
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logged in but error
Error: Loading chunk vendors~BlockPage/BlockPageContentPage/connector~CourseExports/index~CourseProgressBar~Karma~ModuleD~640462d3 failed. (missing: https:…
- Fixed
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Fixed and Solved IssuesSee which issues we've resolved and fixed.