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i cannot open uum mooc
hello, may i know why i cannot access uum mooc? previous semester i am using it and it works well. but this semester i cannot open it ask me to check with my course administrator.…
- Solved
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the progress bar do not work properly
hi my progress bar is not working properly, it did not increase even though i already complete all the activities.when i open the learning activities it said i didnt complete it.…
- Fixed
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VIDEO PLAYBACK UNAVAILABLE
I am taking Islamic Banking Management course under UUM MOOC. However, I won't be able to complete my course due to video playback unavailable. May I know who I need to contact in order for me to…
- Fixed
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Progress not checked "completed" even though have been viewed
Hi, i need to get certificate (100%) however there are sections i have viewed but not marked as "completed"
- Solved
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Unable to play video due to private access
Hi there, I would like to highlight two videos in the Course of "AWS Educate Cloud Computing" are not able to be played. Link : https://www.openlearning.…
- Fixed
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Unable to upload files
I am unable to upload activity files. The issue is the same for any type of file and I have tried with doc, ppt and text.
- Solved
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Videos won't play!
Hello team , I am here to report about the issue of video playback. Please note that some videos can't play and am unable to complete my course. Could this be resolved please? Thank you!
- No Fix Planned
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Video are disable
Teaching by Design.. can't play video in 4.3. Help us to solve this problem so we can get the certificate. Please
- Fixed
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HTML escape causes semi; to appear in text
Hello, if you put a semicolon in a sentence or anywhere in your text and save it it renders as: semi;
- Fixed
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Respected Sir / Madam RUDN Sign & Logo missing in certificate
Respected Sir / Madam RUDN Sign & Logo missing in certificate
- Fixed
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Images not displaying in quizzes
Hi! Some images are not displaying in my quizzes anymore (they were displaying in the quizzes when the course ran in previous years). Any suggestions/help? Thanks!
- Fixed
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organisational responsibilities
I have been unable to correct a wrong answer on this page - the connection ropes cannot be cancelled to allow me to try again and to complete the total course.
- Answered
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Students posts not appearing
I need help. I received notifications saying that students posted. I could read the post (it appears as pop-up) when I clicked the link. But when I go to the particular page/ section,…
- Solved
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AGSM Negotiation Fundamentals is failing to load content
Module 1 "launch module" link. Failed to load resource: the server responded with a status of 404 (Not Found) www.openlearning.com/xapi/activities/state?activityId=https%3A%2F%2Fwww.openlearning.…
- No Fix Planned
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Can not move on
Hello, I am having trouble moving on to the next module in the 2019 Summer College Application Essay Workshop. Although I have completed all the previous modules every time I try to move on I get…
- Fixed
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The Certificate for Safer Churches won't download.
Please can you help? I keep getting the HTTP error 404 screen whenever I try to download my certificate. I really need this certificate today to finalise an application.
- Solved
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Embedded iFrame widget progress
It appears that the embedded iFrame widget completion is not recognised in students' progress. When completion settings are set as 'completed when viewed' (default setting) and students view the…
- Fixed
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Having issues with sharing video files
Hi. I have been experiencing issues with trying to upload a video file. After uploading the video file, this pop-up window appears. Upon completion, the share file location becomes this and prompts…
- Solved
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Super unsafe password making rule
This is disgusting and absurd on an incredible level. How can you prevent the usage of half the alphabet just because they are letters present in my email?…
- Fixed
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"Free to learn" is a confusing label for many institutions who handle payment externally or in an unusual way
My institution handles payment outside of OpenLearning. The student pays on our external system and then we enrol them into our private OpenLearning courses.…
- Fixed
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Not Receiving Notifications (Mobile)
OL's mobile app (iOs) doesn't notify me of any updates. I have to manually check within the app everything to see if I missed anything out. Even if there's updates, the app will fail to notify me.…
- Solved
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Fixed and Solved IssuesSee which issues we've resolved and fixed.