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Having Join In issues & Setting Specific Access Dates
Good Day! I finally published my course. Very excited and my student is too! Unfortunately, we are running into a few issues. It could be how I'm configuring dates or sign in,…
- Dawn Reid
- Dawn_Reid
- 1 yr ago
- 23 replies
- 131
- Dawn Reid1 yr ago
- Fixed and Solved Issues
- Solved
- Solved
Unable to access the content of my lecture notes and exercises.
It would seem that I can't receive the notes and exercises on my end but I'm able to review the content courses without trouble. It would show an small empty page with 'comments loading'.
- Mashal Ramzi
- Mashal_Ramzi
- 1 yr ago
- 21 replies
- 186
- 1
- adiirfan1 yr ago
- Fixed and Solved Issues
- Solved
- Solved
Thumnails don't work
When trying to add an image to a thumbnail the programme gets stuck. All I see is the rotating circle that you have to wait. Anyone else have this issue?
- Jochem Burghouts
- Making Golf Interesting and Exciting
- Jochem_Burghouts
- 1 yr ago
- 18 replies
- 123
- Alenka PrezeljCustomer Success1 yr ago
- Fixed and Solved Issues
- Solved
- Solved
(Probably?) Technical issue in "Wastewater Technology"
Hello, When studying the abovementioned MOOC I got an error when doing the exercises associated to module 1. Not quite sure if it is a glitch or an error from my side.…
- Iris Soliman
- Iris_Soliman
- 2 mths ago
- 15 replies
- 21
- Alenka PrezeljCustomer Success2 mths ago
- Fixed and Solved Issues
- Solved
- Solved
Unable to complete a course
Trying to complete Financial literacy 101A. In module 3 - life events and you, I have now posted an answer 3 times, including logging onto the system in google chrome.…
- Michael Guy Lockyear
- Michael_Guy_Lockyear
- 1 yr ago
- 13 replies
- 132
- Omnaya OmarCustomer Success1 yr ago
- Fixed and Solved Issues
- Solved
- Solved
participants cannot post comments
Hi there openlearning. I'm aware that my colleague Kevin O'Gorman currently has a ticket with this issue but we've decided that I will take over talking to you if that's ok?…
- Tal Greengard
- Tal_Greengard
- 1 yr ago
- 12 replies
- 83
- Tal Greengard8 mths ago
- Fixed and Solved Issues
- Solved
- Solved
Failed to upload file due to the restriction
Im having problem in uploading pdf files. Previously there is no issue on this but now it says 'access to this page is restricted'. May i know why? Im the administrator for the page but my access is…
- Wan Nur Hidayati Wan Sulaiman
- wannurhidayati
- 1 yr ago
- 11 replies
- 138
- Brooke Hahn1 yr ago
- Fixed and Solved Issues
- Solved
- Solved
No video in certain chapter.
My internet connection is totally okay as you can see below. This happens for almost few months already. Please fix it...
- DAYANGKU ASMAH BINTI AWANG OSMAN
- DAYANGKU_ASMAH_BINTI_AWA
- 1 yr ago
- 11 replies
- 112
- 1
- NURUL HANIN BINTI MOHAMED NOOR1 yr ago
- Fixed and Solved Issues
- Solved
- Solved
my completion rate dropped by itself?!
yesterday I completed my online course to 99% (I couldn't finish it because the personal interview questions got stuck at 26/27 - even though I had answered ALL the questions).…
- Alena
- Alena
- 1 yr ago
- 10 replies
- 102
- Alena1 yr ago
- Fixed and Solved Issues
- Solved
- Solved
Incorrect completion bar
Why does the bar in the top right say I have only completed 93%of the week's work and why won't module 1E accept my completion of this unit? I have received an email to say the unit is completed
- Rosemarie Hughes
- Rosemarie_Hughes
- 1 yr ago
- 10 replies
- 107
- Ammar Hafiffi Bin Mohamad Isa1 yr ago
- Fixed and Solved Issues
- Solved
- Solved
Error message when trying to access the course
Hi, I received an invitation to an OpenLearning group via email and get an error message ("Something went wrong...") when I try to access it. I've tried de-/re-activating my account so far,…
- Jade Ruaya
- Jade_Ruaya
- 1 yr ago
- 9 replies
- 53
- Deb M10 min ago
- Fixed and Solved Issues
- Solved
- Solved
Wrong Answer
Hello Team I had enrolled for internal Auditing 1 course, i am finding difficult to complete one crossword in Risk based Audit and i guess the answer is dissemination but it is not showing up it as…
- Arun Khatri
- Arun_Khatri
- 10 mths ago
- 9 replies
- 25
- Rachel Frazee10 mths ago
- Fixed and Solved Issues
- Solved
- Solved
can't complete the activity
I already complete the activity but I still can't get 100% because of part3 - preparing the speech
- NURUL NATASHA BINTI ARIFFIN
- NURUL_NATASHA_BINTI_ARIF
- 1 yr ago
- 9 replies
- 144
- khairulkhairiz1 yr ago
- Fixed and Solved Issues
- Solved
- Solved
Unviewable video in "Arabic linguistics for Brainies"
Hello again. I noticed an unviewable video here. It's the one circled in black. Thanks again for your help. Cheers ;-)
- Iris Soliman
- Iris_Soliman
- 2 mths ago
- 8 replies
- 21
- Iris Soliman2 mths ago
- Fixed and Solved Issues
- Solved
- Solved
K-6 supporting students to succeed in literacy
Module 4 video 6 will not play
- Alicia Baines
- Alicia_Baines
- 6 mths ago
- 8 replies
- 20
- Alenka PrezeljCustomer Success5 mths ago
- Fixed and Solved Issues
- Solved
- Solved
Progress not updating
Hi, Simple site, where users read the page and click "I have read this page" to continue. Although the application remembers that a user has read the page,…
- Tom Giles
- Tom_Giles
- 8 mths ago
- 8 replies
- 17
- Alenka PrezeljCustomer Success7 mths ago
- Fixed and Solved Issues
- Solved
- Solved
Unable to start course
Every time I click my course to begin it, it doesn't do anything, and just reloads the page. Can someone check to see if I'm still enrolled properly, and that the course is still active for me.
- Malcolm White
- Malcolm_White
- 1 yr ago
- 8 replies
- 44
- Malcolm White1 yr ago
- Fixed and Solved Issues
- Solved
- Solved
Cannot complete
I have done the exercise but it doesn't tick as completed. Sometimes, even when it ticked as completed, the percentage doesn't change as it states that I haven't completed the exercise.
- Hasna Azyani
- Hasna_Azyani
- 1 yr ago
- 8 replies
- 89
- 1
- Omnaya OmarCustomer Success1 yr ago
- Fixed and Solved Issues
- Solved
- Solved
Difficulty uploading a PDF file
I'm having trouble uploading a PDF file in the course Planning and Programming - NSW English K-6 Syllabus for the Australian Curriculum, under the section Developing a Scope & Sequence in English.…
- Alison Young
- Alison_Young
- 1 yr ago
- 8 replies
- 111
- Alenka PrezeljCustomer Success1 yr ago
- Fixed and Solved Issues
- Solved
- Solved
Adding a Checklist - timed out
Hi I added a checklist and when saving it, it timed out ALSO I updated the checklist and when saving it, it timed out AGAIN (But it seemed to have saved the first version)
- Martin
- Martin
- 1 yr ago
- 8 replies
- 119
- Brooke Hahn1 yr ago
- Fixed and Solved Issues
- Solved
- Solved
not getting the completion certificate
I have completed all the modules but in some of the activities tick are not there due to that i am not able to get my certificate. Kindly look in this regard.
- Swati Sharma
- Research Scholar
- Swati_Sharma
- 1 yr ago
- 8 replies
- 110
- Alenka PrezeljCustomer Success1 yr ago
- Fixed and Solved Issues
- Solved
- Solved
I am Elizabeth Catherine Mayall
I am struggling with Genomics module 4 matching up the correct rules for variants.
- Elizabeth Mayall
- Elizabeth_Mayall
- 2 mths ago
- 7 replies
- 19
- Alenka PrezeljCustomer Success2 mths ago
- Fixed and Solved Issues
- Solved
- Solved
missing videos "Typing for Everyone"
Hello again, Sorry to come up with this kind of issue but...There is only 1 video displayed here (among the - maybe - 6 we are supposed to view). Is it normal?…
- Iris Soliman
- Iris_Soliman
- 3 mths ago
- 7 replies
- 24
- SuriavarmanCustomer Success2 mths ago
- Fixed and Solved Issues
- Solved
- Solved
pages fail load
under "kaunseling kewangan", page failed to load and stucked at 89%. please help completing a course
- nor hamizah bte asmunit
- nor_hamizah_bte_asmunit
- 4 mths ago
- 7 replies
- 13
- KHOO YENG YEE4 mths ago
- Fixed and Solved Issues
- Solved
- Solved
Mutiple Choice Questions not loading
The multiple choice questions are not loading and it comes up with an error. Please help.
- Kaycia Kose Andrews
- Kaycia_Kose_Andrews
- 5 mths ago
- 7 replies
- 19
- Alenka PrezeljCustomer Success4 mths ago
- Fixed and Solved Issues
- Solved
- Solved

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