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Having Join In issues & Setting Specific Access Dates
Good Day! I finally published my course. Very excited and my student is too! Unfortunately, we are running into a few issues. It could be how I'm configuring dates or sign in,…
- Dawn Reid
- Dawn_Reid
- 2 yrs ago
- 23 replies
- 133
- Dawn Reid2 yrs ago
- Fixed and Solved Issues
- Solved
- Solved
Unable to access the content of my lecture notes and exercises.
It would seem that I can't receive the notes and exercises on my end but I'm able to review the content courses without trouble. It would show an small empty page with 'comments loading'.
- Mashal Ramzi
- Mashal_Ramzi
- 2 yrs ago
- 21 replies
- 189
- 1
- adiirfan2 yrs ago
- Fixed and Solved Issues
- Solved
- Solved
UPDATE! Message for anyone who completed the course but did not receive a certificate!
Dear all, there are some technical issues with the certificates right now. Rest assured, as soon as the issues are fixed, if you have reached 100%, you will receive your certificate.…
- Alenka PrezeljCustomer Success
- Customer Success Advocate
- Alenka_Prezelj
- 10 mths ago
- 19 replies
- 148
- 5
- Muhammad hafiz bin khairul anuwar10 mths ago
- Fixed and Solved Issues
- Solved
- Solved
Thumnails don't work
When trying to add an image to a thumbnail the programme gets stuck. All I see is the rotating circle that you have to wait. Anyone else have this issue?
- Jochem Burghouts
- Making Golf Interesting and Exciting
- Jochem_Burghouts
- 2 yrs ago
- 18 replies
- 129
- Alenka PrezeljCustomer Success2 yrs ago
- Fixed and Solved Issues
- Solved
- Solved
WHY?
I'VE ANSWERED ALL THE QUESTIONS SEVERAL TIMES, YET I STILL GOT 92%. ????? WHEN CAN I COMPLETE THE TASK AND GET MY CERTIFICATE?
- DURAHIR BINTI KAMARUDDIN
- DURAHIR_BINTI_KAMARUDDIN
- 11 mths ago
- 15 replies
- 37
- Alenka PrezeljCustomer Success10 mths ago
- Fixed and Solved Issues
- Solved
- Solved
(Probably?) Technical issue in "Wastewater Technology"
Hello, When studying the abovementioned MOOC I got an error when doing the exercises associated to module 1. Not quite sure if it is a glitch or an error from my side.…
- Iris Soliman
- Iris_Soliman
- 1 yr ago
- 15 replies
- 22
- Alenka PrezeljCustomer Success1 yr ago
- Fixed and Solved Issues
- Solved
- Solved
report problem
stuck at 83 ...i dont know what to do. please help
- Nor Aznim binti Abdullah
- Nor_Aznim_binti_Abdullah.1
- 10 mths ago
- 13 replies
- 32
- 2
- Omnaya OmarCustomer Success10 mths ago
- Fixed and Solved Issues
- Solved
- Solved
Unable to complete a course
Trying to complete Financial literacy 101A. In module 3 - life events and you, I have now posted an answer 3 times, including logging onto the system in google chrome.…
- Michael Guy Lockyear
- Michael_Guy_Lockyear
- 2 yrs ago
- 13 replies
- 141
- Omnaya OmarCustomer Success2 yrs ago
- Fixed and Solved Issues
- Solved
- Solved
participants cannot post comments

Hi there openlearning. I'm aware that my colleague Kevin O'Gorman currently has a ticket with this issue but we've decided that I will take over talking to you if that's ok?…
- Tal Greengard
- Tal_Greengard
- 2 yrs ago
- 12 replies
- 89
- Tal Greengard1 yr ago
- Fixed and Solved Issues
- Solved
- Solved
Progress percentage problem
I have already answered and posted my answer but my progression is still not complete. Why?
- Nur Farhana Hasiri
- Nur_Farhana_Hasiri
- 11 mths ago
- 11 replies
- 92
- Alenka PrezeljCustomer Success8 mths ago
- Fixed and Solved Issues
- Solved
- Solved
Failed to upload file due to the restriction
Im having problem in uploading pdf files. Previously there is no issue on this but now it says 'access to this page is restricted'. May i know why? Im the administrator for the page but my access is…
- Wan Nur Hidayati Wan Sulaiman
- wannurhidayati
- 2 yrs ago
- 11 replies
- 148
- Brooke Hahn2 yrs ago
- Fixed and Solved Issues
- Solved
- Solved
No video in certain chapter.
My internet connection is totally okay as you can see below. This happens for almost few months already. Please fix it...
- DAYANGKU ASMAH BINTI AWANG OSMAN
- DAYANGKU_ASMAH_BINTI_AWA
- 2 yrs ago
- 11 replies
- 112
- 1
- NURUL HANIN BINTI MOHAMED NOOR2 yrs ago
- Fixed and Solved Issues
- Solved
- Solved
my completion rate dropped by itself?!
yesterday I completed my online course to 99% (I couldn't finish it because the personal interview questions got stuck at 26/27 - even though I had answered ALL the questions).…
- Alena
- Alena
- 2 yrs ago
- 10 replies
- 103
- Alena2 yrs ago
- Fixed and Solved Issues
- Solved
- Solved
Incorrect completion bar
Why does the bar in the top right say I have only completed 93%of the week's work and why won't module 1E accept my completion of this unit? I have received an email to say the unit is completed
- Rosemarie Hughes
- Rosemarie_Hughes
- 2 yrs ago
- 10 replies
- 107
- Ammar Hafiffi Bin Mohamad Isa2 yrs ago
- Fixed and Solved Issues
- Solved
- Solved
Error message when trying to access the course
Hi, I received an invitation to an OpenLearning group via email and get an error message ("Something went wrong...") when I try to access it. I've tried de-/re-activating my account so far,…
- Jade Ruaya
- Jade_Ruaya
- 4 mths ago
- 9 replies
- 68
- 1
- Deb M1 yr ago
- Fixed and Solved Issues
- Solved
- Solved
I am Elizabeth Catherine Mayall
I am struggling with Genomics module 4 matching up the correct rules for variants.
- Elizabeth Mayall
- Elizabeth_Mayall
- 1 yr ago
- 9 replies
- 22
- Shannen Bradfordfacilitator9 mths ago
- Fixed and Solved Issues
- Solved
- Solved
Wrong Answer
Hello Team I had enrolled for internal Auditing 1 course, i am finding difficult to complete one crossword in Risk based Audit and i guess the answer is dissemination but it is not showing up it as…
- Arun Khatri
- Arun_Khatri
- 1 yr ago
- 9 replies
- 27
- Rachel Frazee1 yr ago
- Fixed and Solved Issues
- Solved
- Solved
can't complete the activity
I already complete the activity but I still can't get 100% because of part3 - preparing the speech
- NURUL NATASHA BINTI ARIFFIN
- NURUL_NATASHA_BINTI_ARIF
- 2 yrs ago
- 9 replies
- 144
- khairulkhairiz2 yrs ago
- Fixed and Solved Issues
- Solved
- Solved
Quiz problem
Please help me i want to open the class' quiz but i can do that quizzes
- Nurul Atiqah
- Nurul_Atiqah
- 10 mths ago
- 8 replies
- 55
- 2
- Aini B Kifli9 mths ago
- Fixed and Solved Issues
- Solved
- Solved
Students: "You do not have permission to view this page"
When my students go to take my course, it comes up with an error message, "You do not have permission to view this page". From my end, my course status is "Online" and Enrollment is "Public".…
- Ali Schuler
- Ali_Schuler
- 11 mths ago
- 8 replies
- 43
- Alenka PrezeljCustomer Success11 mths ago
- Fixed and Solved Issues
- Solved
- Solved
Unviewable video in "Arabic linguistics for Brainies"
Hello again. I noticed an unviewable video here. It's the one circled in black. Thanks again for your help. Cheers ;-)
- Iris Soliman
- Iris_Soliman
- 1 yr ago
- 8 replies
- 21
- Iris Soliman1 yr ago
- Fixed and Solved Issues
- Solved
- Solved
K-6 supporting students to succeed in literacy
Module 4 video 6 will not play
- Alicia Baines
- Alicia_Baines
- 1 yr ago
- 8 replies
- 20
- Alenka PrezeljCustomer Success1 yr ago
- Fixed and Solved Issues
- Solved
- Solved
Progress not updating
Hi, Simple site, where users read the page and click "I have read this page" to continue. Although the application remembers that a user has read the page,…
- Tom Giles
- Tom_Giles
- 1 yr ago
- 8 replies
- 20
- Alenka PrezeljCustomer Success1 yr ago
- Fixed and Solved Issues
- Solved
- Solved
Unable to start course
Every time I click my course to begin it, it doesn't do anything, and just reloads the page. Can someone check to see if I'm still enrolled properly, and that the course is still active for me.
- Malcolm White
- Malcolm_White
- 2 yrs ago
- 8 replies
- 53
- Malcolm White2 yrs ago
- Fixed and Solved Issues
- Solved
- Solved
Cannot complete
I have done the exercise but it doesn't tick as completed. Sometimes, even when it ticked as completed, the percentage doesn't change as it states that I haven't completed the exercise.
- Hasna Azyani
- Hasna_Azyani
- 2 yrs ago
- 8 replies
- 90
- 1
- Omnaya OmarCustomer Success2 yrs ago
- Fixed and Solved Issues
- Solved
- Solved

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