-
Progress not checked "completed" even though have been viewed
Hi, i need to get certificate (100%) however there are sections i have viewed but not marked as "completed"
- Solved
-
VIDEO PLAYBACK UNAVAILABLE
I am taking Islamic Banking Management course under UUM MOOC. However, I won't be able to complete my course due to video playback unavailable. May I know who I need to contact in order for me to…
- Fixed
-
Unable to play video due to private access
Hi there, I would like to highlight two videos in the Course of "AWS Educate Cloud Computing" are not able to be played. Link : https://www.openlearning.…
- Fixed
-
Videos won't play!
Hello team , I am here to report about the issue of video playback. Please note that some videos can't play and am unable to complete my course. Could this be resolved please? Thank you!
- No Fix Planned
-
Video are disable
Teaching by Design.. can't play video in 4.3. Help us to solve this problem so we can get the certificate. Please
- Fixed
-
HTML escape causes semi; to appear in text
Hello, if you put a semicolon in a sentence or anywhere in your text and save it it renders as: semi;
- Fixed
-
Images not displaying in quizzes
Hi! Some images are not displaying in my quizzes anymore (they were displaying in the quizzes when the course ran in previous years). Any suggestions/help? Thanks!
- Fixed
-
Respected Sir / Madam RUDN Sign & Logo missing in certificate
Respected Sir / Madam RUDN Sign & Logo missing in certificate
- Fixed
-
organisational responsibilities
I have been unable to correct a wrong answer on this page - the connection ropes cannot be cancelled to allow me to try again and to complete the total course.
- Answered
-
AGSM Negotiation Fundamentals is failing to load content
Module 1 "launch module" link. Failed to load resource: the server responded with a status of 404 (Not Found) www.openlearning.com/xapi/activities/state?activityId=https%3A%2F%2Fwww.openlearning.…
- No Fix Planned
-
The Certificate for Safer Churches won't download.
Please can you help? I keep getting the HTTP error 404 screen whenever I try to download my certificate. I really need this certificate today to finalise an application.
- Solved
-
New Password is not working
Front: cnv_a3qmnf3 User: j210201121@student.ums.ac.id Issue: The user is getting an incorrect email/pass prompt even after resetting the password. Steps: I reset the password for j210201121@student.…
- Fixed
-
Students unable to join a course with a correct activation code
Reported by Sophea The 🐛👸🏻 Course affected: https://www.openlearning.com/mylearningservices/courses/online-onboarding/ Issue / Sophia's report: The course has classes setup with access code.…
- Solved
-
Panapto Context ID
front ID: cnv_9j4ftjj Reported by NurHashimah from Segi The portal that has Panapto integration: https://www.openlearning.com/segiuniversity/ The issue as explained by the client:…
- Fixed
-
Course staff appear in Student assessment list
Reported by Maro Alwan, UNSW cnv_91bujtb What happens: course staff appear on the student assessment list: https://www.openlearning.com/unswglobal/courses/foundation-english/ class f10-4 The option…
- Fixed
-
Feedback
I am unable to give the feedback as there is no functioning on that page or sentence and i am unable tot compelete my last step of course hence umable to get my certificate even i give the gratitude…
- Answered
-
Some weekly components not realising that they're finished
There are some components each week that do not show that I have finished them - for example: the Week 6 checklist. It says I havent finished it, when obviously i have.…
- Solved
-
Account doesn't have permission to access Taylor's University
It consisted of 14 chapters and I have completed 8 till yesterday it was going smoothly and today it is not opening and it shows please contact your Taylor's University administrator with your…
- Answered
-
Need help
I've submitted my assignment so many times but my progress is not leveled up it still shows that it is not completed. I'm facing this problem in "Mastering your personal and professional growth"…
- Solved
Content aside
Category actions
-
Ask the CommunityAsk or answer a question in the community space.
-
Report an IssueHelp us improve the OpenLearning experience by reporting bugs and issues.
-
Suggest a FeatureYour suggestions help us spot trends and design for the future. We'll update you if we make something related to your suggestion.
-
Suggest an App for the App MarketplaceWe value your input and love hearing your ideas about apps that will extend the functionality of our platform for you. Please keep in mind that this board is primarily for collecting interest and gauging user preferences. While we strive to consider all suggestions, it's important to note that we may not be able to implement every idea.
-
Fixed and Solved IssuesSee which issues we've resolved and fixed.