-
error completing task
Hi, I have a problem. I can't complete one activity in a course to get a certificate. even though I already answered the questions and submitted but it still 4/6,…
- Solved
-
Add People page not working
Hi In my 'institution settings' page, the 'invite people' page isn't working. I get the attached view (picture 2). Please advise. Also, your 'contact us' page link is broken.…
- Fixed
-
No email
I've tried login in, but failed as I dont remember my password. I used the 'forget password function' and the system says an email had been sent to my email.…
- Solved
-
ecotour guiding :key to success
Hi there I completed this course from my end but its showing incomplete, I checked 10 to 15 times no clues, please check. 2 concern is my certificate still pending from ECA for course of INFORMATION…
- Solved
-
Private course - random student
Hello! I have set up my course 'Climate Change, Science & Action' specifically for a small cohort of Irish primary teachers. I have yet to send out the private email invites but somehow a student…
- Solved
-
NO TQI hours logged
Hi there I completed the money smart (primary) unit but have yet to see it logged in my TQI portal. Why is this? Kyle Tenkate
- Solved
-
How to online my course?
I click this button for online its automatically turn offline how to online my course please help me..
- No Fix Planned
-
Progress not updating
Hi, Simple site, where users read the page and click "I have read this page" to continue. Although the application remembers that a user has read the page,…
- Solved
-
Cancelled Subscription but still getting charged
I cancelled by account about two and a half months ago but I'm still being charged for this service. Can you please assist?
- Solved
-
My task showed incomplete even though i had completed it.
Please solve this thing. I can't get my certificate.
- Solved
-
The insert link button in module text editor not working
When I try to hyperlink text in the module editor (Course Setup > Content), the link button doesn't work. I've tested it on Chrome, Firefox and Safari.…
- Fixed
-
I can't select 'Manage my enrolments' with new topbar
When I try to access the Manage My Enrolments or Learn Something New options, (that appear at the end of the courses list drop-down in the topbar), the options are actually hidden under the frame in…
- Fixed
-
Joc si poveste
- Solved
-
participants cannot post comments
Hi there openlearning. I'm aware that my colleague Kevin O'Gorman currently has a ticket with this issue but we've decided that I will take over talking to you if that's ok?…
- Solved
-
Introductory Japanese Language (Level I)
I finished the activity of Leisure in section "Basho/Tokoro Places / Vocabularies of places" but the lesson is stil "Incomplete". Can you help me with this? Thank you
- Solved
-
I cannot access into my course Competency2019
Dear Sir/D\Madam, I am learning in a course: CBE Vietnam (Vietnamese) in a workshop in Hanoi Vietnam hold by Mrs. Megan Collins from Melbourne University.…
- Solved
-
Open learning down?
Is Open Learning down at the moment? We can't access any of our courses, via a computer or via the app.....
- Fixed
-
Matching Widget on Mobile Version
Hello, I am hoping to have my course be available on mobile devices, but the matching widget doesn't seem to work. Is there a fix for this?
- Solved
-
Course announcements
I want to do this: https://help.openlearning.com/t/36pnqp/how-do-i-send-a-course-announcement But I don't have course announcements on my navigation. How do I get this?
- Solved
-
help needed to create url
I am taking a course to create my own course but stuck at this page as there is no facility or cannot find the box to create my new url. Seen video several times.. https://www.openlearning.…
- Solved
-
Tasks Not Counted/No Cert
I have accomplished all the tasks in my course, and the activity bar has listed all the activities completed. I have also received my badge. However, there is one video that simply refuses to be…
- Solved
-
Certificate will not download
No matter how many times I click on the download link, I get “something went wrong” and no certificate. Kenneth Jones
- Fixed
-
Technical Issues with Comments & Locked Modules
Having some tech issues with my courses: With: https://www.openlearning.com/courses/coach-training-for-beginners/homepage?moduleSet (YR2019COACH1B) My student said she cannot access any of the…
- Solved
Content aside
Category actions
-
Ask the CommunityAsk or answer a question in the community space.
-
Report an IssueHelp us improve the OpenLearning experience by reporting bugs and issues.
-
Suggest a FeatureYour suggestions help us spot trends and design for the future. We'll update you if we make something related to your suggestion.
-
Suggest an App for the App MarketplaceWe value your input and love hearing your ideas about apps that will extend the functionality of our platform for you. Please keep in mind that this board is primarily for collecting interest and gauging user preferences. While we strive to consider all suggestions, it's important to note that we may not be able to implement every idea.
-
Fixed and Solved IssuesSee which issues we've resolved and fixed.