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Mobile view keyboard unresponsive when trying to make a post.
I was trying to make a text post and suddenly the keyboard stopped being responsive. I'm not sure what causes it, but it seems to happen every time I use the widget.…
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VIDEO IS NOT WORKING
i get a problem at Unit 2 Activity :Add the adjective. the ploblem is the activity cannot complete even i do all the task. the problem at the video one and video two.…
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Achieve Success with Emotional Intelligence
The "before we start" survey and the very first questionnaire in the next topic on Happiness have refused to open since I started this course 2 days ago.…
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New Teach users cannot create an account
From Adam: I’m getting an error when I try to join a course on Teach and create an account: The same thing happens on Sunway – so it might be happening on all custom domain institutions We haven’t…
- Fixed
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New Password is not working
Front: cnv_a3qmnf3 User: j210201121@student.ums.ac.id Issue: The user is getting an incorrect email/pass prompt even after resetting the password. Steps: I reset the password for j210201121@student.…
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Panapto Context ID
front ID: cnv_9j4ftjj Reported by NurHashimah from Segi The portal that has Panapto integration: https://www.openlearning.com/segiuniversity/ The issue as explained by the client:…
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Course staff appear in Student assessment list
Reported by Maro Alwan, UNSW cnv_91bujtb What happens: course staff appear on the student assessment list: https://www.openlearning.com/unswglobal/courses/foundation-english/ class f10-4 The option…
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logged in but error
Error: Loading chunk vendors~BlockPage/BlockPageContentPage/connector~CourseExports/index~CourseProgressBar~Karma~ModuleD~640462d3 failed. (missing: https:…
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Bug - Unable to complete course
Hi, I'm unable to complete a course (Fundamentals of Cybersecurity) due to a bug on the page: Code Intercept - Security Breach. I've completed the tasks on the page but it's still showing as…
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The videos can't be played hence I have problem completing the course.
The links of the videos that can be played.. 1. https://www.openlearning.com/courses/teaching-by-design/meta_cognition/ 2.…
- Fixed
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Failed to load
Failed to load page data. This error appears across the entire course. Have tried various platforms and all the same issue.
- Fixed
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Loading Error
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UI is out of alignment on every page
On every page (when the chat is open, and docked to the right hand side) various UI elements are out of alignment (marked in red). This includes the top bar (when it floats,…
- Fixed
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Unable to complete
Previously i already succeed completing all of the given task 100% progress. but suddenly it showed that i havent complete 1activity which is at "mula di sini".…
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Finishing the course doesn't work
I need help... I finish all the categories in the course "child in mind" but the progress isn't working... I tried it more than ones but the results didn't change. Maybe someone could help me.…
- Fixed
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CONTEMPORARY GLOBAL & LEGAL ISSUES - Missing parts
Hello, I noticed there were some missing files in the first chapter of the abovementioned mooc..Please find enclosed a screenshot describing my issue. Already thanks for your answer and kind regards,…
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Announcement Page Missing!
Hi, The announcement page where I post blogs are missing. I didn't delete or change anything. Please help.
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Most of our 'test' links are not working
We have a class currently trying to complete tasks that have a number of tests/interactive activities that are not loading and send an error message. Week One links are... https://www.openlearning.…
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Content was Blocked because it was not signed by a valid security certificate.
I am taking Success Achieve Success with Emotional Intelligence. I was watched the Vision and Mission video. I was attempting to take the Quiz 07, Brain Rewiring Week 07 and Happiness Week 7 and all…
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Our users can't register for our courses hosted on Open Learning via the API
An error message started appearing recently stating 'matching api not found'. This is impacting participants registering for all courses AISNSW hosts on Open Learning.…
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OL chat is intermittently missing on course pages
Issue Summary: The OpenLearning chat feature - for students to chat with their class members is missing intermittently on course pages. So far I've found chat is still visible on the OL homepage,…
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Payment issue
I want to purchase the 1 year subscription, but it keeps rejecting even though all my card data entered is correct. Please help. There seems noother method to pay except VISA too.
- Fixed
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Fixed and Solved IssuesSee which issues we've resolved and fixed.