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getting started
I have joined the course; verified email; NOW how or where to get started. Please advise
- Solved
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Unable to complete a course
Trying to complete Financial literacy 101A. In module 3 - life events and you, I have now posted an answer 3 times, including logging onto the system in google chrome.…
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can't complete the activity
I already complete the activity but I still can't get 100% because of part3 - preparing the speech
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Cannot complete
Hi,I really need your help. I already done in a activity but in the circle progress it still do not change to tick, it make me cannot complete this course, i am very confused, can anybody help me?
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There are empty columns when exporting survey data
It appears that Display text now appear in survey exports. This results in empty columns and, depending on how surveys have been designed, duplicates of questions.…
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Unable to upload files
I am unable to upload activity files. The issue is the same for any type of file and I have tried with doc, ppt and text.
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Can no longer add a non-relative URL into navigation menu
You can no longer add a non-relative URL into the navigation menu (via Course Setup > Appearance). You used to be able to do this, along with doing this ~/ (this would be useful again).…
- Fixed
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Rumahku (BM)
Hi. I cannot complete my course and i stuck on this page. Can someone assist on this. Below are the link. https://learn.akpk.org.my/courses/rumahku/ssekiranya_gagal_membayar/
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Embedded iFrame widget progress
It appears that the embedded iFrame widget completion is not recognised in students' progress. When completion settings are set as 'completed when viewed' (default setting) and students view the…
- Fixed
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not getting the completion certificate
I have completed all the modules but in some of the activities tick are not there due to that i am not able to get my certificate. Kindly look in this regard.
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Open Learning no longer works with IE 11
I am unable to log into Open Learning with IE. I can log in with Chrome, but if I cut and paste the email address and password I use for Chrome into IE 11, I get "Error: Invalid login or password".…
- Fixed
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Cannot Access Assessment
Hi, could you guys help me. I cannot access the assessment module.. Here is the course.. https://www.openlearning.com/courses/pengantar-kenegaraan/HomePage Thank You. from, moocuthmjohor@gmail.…
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Posts aren't appearing in forums.
I'm completing the Behaviour Management course and two of my required posts in the forums aren't appearing once I've typed and posted them. This has occurred in 'Creating a Top 10 Checklist for…
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Forensic Accounting videos not working
On Module 1, Week 1 Learning Resources, videos numbered 3, 5, 6 & 7 will not play (just shows a blank screen). I assume this is why it says I have only completed 10/14 tasks.
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New Teach users cannot create an account
From Adam: I’m getting an error when I try to join a course on Teach and create an account: The same thing happens on Sunway – so it might be happening on all custom domain institutions We haven’t…
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"Free to learn" is a confusing label for many institutions who handle payment externally or in an unusual way
My institution handles payment outside of OpenLearning. The student pays on our external system and then we enrol them into our private OpenLearning courses.…
- Fixed
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Adding a Checklist - timed out
Hi I added a checklist and when saving it, it timed out ALSO I updated the checklist and when saving it, it timed out AGAIN (But it seemed to have saved the first version)
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OL APP Not Working
The Open Learning App appears to be down. Won't load my courses, won't refresh, won't allow me to post a problem. Had to revert to the desktop version.…
- Solved
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DELETED
Whilst adding a text block ALL the blocks below were deleted, they were rendered as empty text blocks, ie no text. The entire plan for the course was deleted. Have to start again.
- Fixed
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Course of Office Administration 1
Dear Sir and Madam, The course of Office Administration 1, Quiz 3 Fill in the blanks with correct answer. The one i already completed, but the result show me is :"please try again!…
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Status:Offline
Hello, After I log in the landing page shows: - Status: Offline and there is a light blue 'button' that also says:- Offline but it won't respond so I can't access my modules.…
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i cannot open uum mooc
hello, may i know why i cannot access uum mooc? previous semester i am using it and it works well. but this semester i cannot open it ask me to check with my course administrator.…
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Student pending enrolment but is able to join course
I have a report from a lecturer that a student in her course has the status of pending enrolment. There are supposed to be 5 students enrolled but only 4 are listed.…
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Something wrong with the Site !!
I can't access t on the course , this is how the site appear to me
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Error 500 when trying to add widgets
When trying to add widgets, some user/s are experiencing an Error 500. BUFF-2434
- Fixed
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