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Can't access my course
I have been trying to access my course without success. This was the instruction: First time on OpenLearning? Click on the Learning Activities tab in the side bar to access the course content and…
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Error
Hello Ahmad sir, please see in the activity 3 Let's Fill it!. there is some error in first question.
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Module 1 Section half complete
Hi I have on Module 1 section indicating in my progress section that I have half complete and I spoke with the facilitator that I have completed and passed that module.…
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Can't find the marking panel
Hi, I can't find the link to the marking panel under my profile anymore - how can I access it please? Cheers, Fiona
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Posts aren't appearing in forums.
I'm completing the Behaviour Management course and two of my required posts in the forums aren't appearing once I've typed and posted them. This has occurred in 'Creating a Top 10 Checklist for…
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URGENT!!! No certificates due to IT errors!!!
I paid my money, invested the hours +++, earned the badges, but still can't get certificates due to IT glitches like others complained of. WHY???? PD needed asap to pass Uni units this semester.…
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Unable to delete annoucements
Another component difficult to delete. I tried to delete an announcement, but I get an error. Please see attached. Also, how do you delete a subpage?
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missing content in module 1
Hello Mam, Thanks for your reply. Now i have completed 98% of the course but there is problem in module 1 in Power and Energy. Kindly resolve that issue also.
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Can't start my course
I've paid and received my confirmation, but I cannot start my course?? Please assist. Thank you Belinda
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cannot access for a certificate of completion
i have completed all the assessment but it said that i have not completed one of the assessment which it appear 5/6 (completion status) even though i have complete it! so confusing .…
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biquiti® UniFi®V4/V5 Hands-on Training
I have started this course and the first step of powering up the UAP isn't working, as there is no images as shown on the PDF. There is only a turn off and reset button.
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No images on babylon training
Hello. I have updated my Chrome and downloaded firefox and still can not see the images. Any solutions at all as I can not complete my training at the moment?? Thanks
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Surveys are recording duplicates of student responses
There are duplicates of responses showing up in survey exports. Each of them have a unique timestamp so it looks like surveys are recording data each time a user hits 'Submit'.…
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AGSM Negotiation Fundamentals is failing to load content
Module 1 "launch module" link. Failed to load resource: the server responded with a status of 404 (Not Found) www.openlearning.com/xapi/activities/state?activityId=https%3A%2F%2Fwww.openlearning.…
- No Fix Planned
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Group Import/Export sample files aren't in the right format?
Something is fishy about the sample file I get when I click "Download Sample Files" in the Course Setup > Groups page. This is the file I get: bygroups.…
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New Password is not working
Front: cnv_a3qmnf3 User: j210201121@student.ums.ac.id Issue: The user is getting an incorrect email/pass prompt even after resetting the password. Steps: I reset the password for j210201121@student.…
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Panapto Context ID
front ID: cnv_9j4ftjj Reported by NurHashimah from Segi The portal that has Panapto integration: https://www.openlearning.com/segiuniversity/ The issue as explained by the client:…
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UI is out of alignment on every page
On every page (when the chat is open, and docked to the right hand side) various UI elements are out of alignment (marked in red). This includes the top bar (when it floats,…
- Fixed
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OL chat is intermittently missing on course pages
Issue Summary: The OpenLearning chat feature - for students to chat with their class members is missing intermittently on course pages. So far I've found chat is still visible on the OL homepage,…
- Fixed
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In the page editor modal, the header banner is broken (all white)
Issue Summary When I go to the page editor modal from Course Setup > Content and click Edit, the course banner should display at the top of the page. Currently, the banner does not show and instead,…
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I can't select 'Manage my enrolments' with new topbar
When I try to access the Manage My Enrolments or Learn Something New options, (that appear at the end of the courses list drop-down in the topbar), the options are actually hidden under the frame in…
- Fixed
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