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When I delete a comment, the replies to that comment appear to become attached to the comment above the deleted comment.
See video: - I delete comment 1. - Replies of comment 1 appear to become replies of comment 2. - If there is no comment 2, the replies just float, unattached to anything.…
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Linking Issues
Making a link is easy I've never had an issue. However, with this course when I send my student an invite and they register for the class and click on join course it takes them to a page that is…
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Students are confused about not receiving e-mail alerts
Would it be possible to temporarily disable the " “Send me an email when I get a notification” button? Or have a page with this kind of "news" letting people know about such issues.
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Cannot issue certificate (502 Bad Gateaway)
Hi team, This issue was received from Teacher Linda. She is the one of the course admin for this course. English for TVET : Product and Services I'm able to replicate her issue in this course only.…
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Modules appearing as locked in Courses
A number of users have reported that they cannot access their Learning Activities/Modules. Modules are appearing as locked and display your current Date and Time:…
- Fixed
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Group Import/Export sample files aren't in the right format?
Something is fishy about the sample file I get when I click "Download Sample Files" in the Course Setup > Groups page. This is the file I get: bygroups.…
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Can't access my course
I have been trying to access my course without success. This was the instruction: First time on OpenLearning? Click on the Learning Activities tab in the side bar to access the course content and…
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home navigation not working
I think I noticed this for the first time yesterday. The home page navigation in the left navigation menu across our openlearning 2.0 modules doesn't seem to be working.…
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some missing lectures
In module 1 of electric circuit course, lecture or videos are not uploaded. Kindly see it.
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course certificate
I was completing Food Safety Management and had complete course and i can't get my certificate because to 2 pages marked with uncompleted. 1- Chapter 2:…
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Audio files will not save in Play Audio File widget
As a course administrator, I can upload an audio file in the Play Audio File widget but the audio file will not save. The message "File uploaded" pops up, but upon selecting the Done button,…
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Progress percentage problem
I have already answered and posted my answer but my progression is still not complete. Why?
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Short Answer widget did not save properly
After I finished editing and clicked 'Done', sometimes the Short Answer widget did not save what I edited. The attached images above is an example. I have saved and tried to answer back my own…
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Teacher Access link producing empty Administer Students tab
When I go to Course Setup > General > Teacher Access, it produces a blank Administer Students tab. It happens in any course. For example Course URL: https://www.openlearning.…
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Can't see the student statistics
Hello, I have an issue when i am going to see the statistics for the students in all of my courses. As you see in the first picture at the students and comments tab (picture 1) i get the following…
- Fixed
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participants cannot post comments
Hi there openlearning. I'm aware that my colleague Kevin O'Gorman currently has a ticket with this issue but we've decided that I will take over talking to you if that's ok?…
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Cannot complete
I have done the exercise but it doesn't tick as completed. Sometimes, even when it ticked as completed, the percentage doesn't change as it states that I haven't completed the exercise.
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Can't get past requirement for UitM State Campus
I responded to the question: Are you a Malaysian student = answer "No". Then there's a dialogue box to respond to 'UiTM State Campus - I'm trying to start the free introductory Japanese course.…
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Can't start my course
I've paid and received my confirmation, but I cannot start my course?? Please assist. Thank you Belinda
- Solved
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Course Feed not loading
The Course Feed doesn't seem to be loading in courses at the moment. For example https://www.openlearning.com/education/courses/instructional-design-effective-learning/CourseFeed Here is the Console…
- Fixed
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i can't upload video
i can't upload my video on module 3.1. i can't proceed to the next module.
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Page Edit - Even for Non-Admins
Hi We recently noticed, students without admin rights are listed as making changes to our pages in this course: . https://www.openlearning.com/unimasmooc/courses/mpu3412-ict-competency/homepage Why…
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Enquiry about Certificate
I have completed Digital Electronic course before one month but still not able to generate the completed certificate. Kindly help me out as soon as possible.
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some error on the task
i had done all the task and course but it still cant record it and it keep remain at 95% but i had already done all, i need to complete the course!!!
- Solved
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Fixed and Solved IssuesSee which issues we've resolved and fixed.