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i can't upload video
i can't upload my video on module 3.1. i can't proceed to the next module.
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OL APP Not Working
The Open Learning App appears to be down. Won't load my courses, won't refresh, won't allow me to post a problem. Had to revert to the desktop version.…
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Course Leader pictures vs Participant pictures
As course leader, I want my profile picture to be next to the questions and prompts, and for the participants' profile picture to be next to their answers and responses.…
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getting started
I have joined the course; verified email; NOW how or where to get started. Please advise
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Students are confused about not receiving e-mail alerts
Would it be possible to temporarily disable the " “Send me an email when I get a notification” button? Or have a page with this kind of "news" letting people know about such issues.
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i cannot open uum mooc
hello, may i know why i cannot access uum mooc? previous semester i am using it and it works well. but this semester i cannot open it ask me to check with my course administrator.…
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Having issues with sharing video files
Hi. I have been experiencing issues with trying to upload a video file. After uploading the video file, this pop-up window appears. Upon completion, the share file location becomes this and prompts…
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Major Platform Issues
Hello Support Team, We have been having major tech issues over the past month or so. At first, it was an issue with the default commnents section. When I created the course,…
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Answered all the questions but it still shown as completed 5/6
I already answered all the questions in topic 4 but it doesn't give me a 6/6 completed.
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server error
hi and good evening kindly help to do some troubleshoot your server as we all the user are facing the same issue which is we are unable to print out our certificate after completing the learning…
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The neuroscience section will not allow me to select a topic and response.
I have attempted to complete the Neuroscience section, however, the program is not allowing me to select a response. Can you please share if there are specific directions? Thank you.…
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Mindful Emotion Coaching - Content isn't loading
I have signed up for the mindful emotion coaching content/community, but whilst I can see the activities and content on my mobile phone, I cannot access the information on my laptop - my preferred…
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Missing contents and students
Dear OL This is the link to my course: https://www.openlearning.com/courses/language-and-linguistics-for-beginners. All my modules are no longer there and all my students' work and even their names…
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Clinical Antibiotic Stewardship for South Africa MCQ's
The MCQ's of the "Clinical Antibiotic Stewardship for South Africa" seems to not be working. Any advice on how I may be able to access it?
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SAASP MCQ Questions still not accessible
To whom it may concern From previous posts I can see that this issue has been reported many times, I was just wondering if there has been any progress with regards to the resolution of this problem?…
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Page completion stuck
My page completion is stuck at 89% even though i have finished all other pages.
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Course completion
Sorry to be a pain, but I was completing Mad Paws Pet Sitter Success course and had gotten to the quiz at the end. After answering every question correctly,…
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PROFILE PICTURE
Hi.. I’m trying to upload my profile picture but all the pictures that I’m including is turning to the left side..I don’t know why! Can you please help me? Thanks
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Incomplete "Safety in Design"
Can anyone advise? My ribbons says 98% and that the outstanding bit is the final feedback. I've done this feedback survey half a dozen times and get the message "thanks for your feedback" but it…
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No email
I've tried login in, but failed as I dont remember my password. I used the 'forget password function' and the system says an email had been sent to my email.…
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help needed to create url
I am taking a course to create my own course but stuck at this page as there is no facility or cannot find the box to create my new url. Seen video several times.. https://www.openlearning.…
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Enrolment
Hi there, I just found this website and try to get an enrolment, but it seems like Im unable to do so. Kindly explain to me why, Thank you 😎
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Fixed and Solved IssuesSee which issues we've resolved and fixed.