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Course Leader pictures vs Participant pictures
As course leader, I want my profile picture to be next to the questions and prompts, and for the participants' profile picture to be next to their answers and responses.…
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Error message when trying to access the course
Hi, I received an invitation to an OpenLearning group via email and get an error message ("Something went wrong...") when I try to access it. I've tried de-/re-activating my account so far,…
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Title on browser tab doesn't change
When I go from one page to another the title of the tab doesn't update in my browser.
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can't join introductory to Arabic level 1.
is it for those studying in Malaysia alone,cos its asking me and i chose No, hence i couldn't join!. that would be bad if its for those in malaysia alone because this is an internet platform so…
- Solved
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My courses did not appear upon searched, why?
Hello and Good Day. My course that I created did not appear upon search. I wonder what did i do wrong. Please help. The name of my course is Financial and Management Accounting. Here's the link.…
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All new course homepage default text contains broken image
Every new course contains a homepage with default text. The default text contains a broken image. Previously, it was a hamburger icon. BUFF-2454
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bjja gb student charter
the answers entered appear to be correct but saying that they are not, is there a way to check which one is wrong?
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missing content in module 1
Hello Mam, Thanks for your reply. Now i have completed 98% of the course but there is problem in module 1 in Power and Energy. Kindly resolve that issue also.
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gratefulness mod 4
HEllo. I m doing gratefulness course and I m stuck on module 4. I cannot go forth from the quiz. the questions seems frozen and nothing happens when i click on any of them..…
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Can't click on lefthand navigation tabs
When I click on lefthand navigation tabs (NOT including Learning Activities module set), I get this error. Happens across courses and across user accounts (for both students and course admins).
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Communication
All comments that Pru makes to other participants come through on my course and are clogging up my email.
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Inbox flooded
Hi my email inbox is being flooded with comments from Rebecca at RTA, it seems every time she comments on other peoples posts I am getting it through email even though I haven't even done the course.…
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video not working
It's really disappointing that no action has been taken on my problem which i told you before 15 days. Just because of that problem i am not able to complete my course.…
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"Save changes" button in page settings not working
In Page Settings, when clicking the 'Save Changes' Button, the button doesn't do anything. I've tested using Google Chrome and Safari in different courses and I can replicate this with my…
- Fixed
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Inconsistencies with courses displayed in old and new topbars
I am a part of an institution (the university of Melbourne) but am not in any of its courses. When I went to visit this institution via the new top bar I couldn't find it,…
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Video cannot working
Dear Open learning team, Can you help me how to solve my problem - my video cannot working. Thank you https://www.openlearning.com/courses/public-health-ldh20102/homepage?moduleSet=Module%207
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Cannot submit the correct answer
When I check one of my answer, the answer is wrong and I have to try again even the answer is correct
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Text popup blocking View button
Hello there! When mousing over a page thumbnail in Edit mode, a small block of text pops up and blocks the 'View' button meaning it can't be clicked (see image).…
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When in editing a page modal, edit top bar "floats" down page
When I click Edit Page from Course Setup > Content, the edit top bar floats down the page with me. I'm not sure if this is meant to be this way (as it's useful to be able to quickly toggle between…
- Fixed
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Instructor or admin not recognised as admin
Hi, I have an instructor in the course who is not able to log in as an instructor anymore. What can she do ?
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Cannot answer the questions posted
I cannot answer some of the questions posted so I could not complete my work please kindly fix it, thanks
- Solved
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Controlling progression
For some reason my course is allowing students to skip around the course without necessarily completing the activities. I believe all of my settings are the same as they were when I started the…
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App isn't working
Hi, I downloaded the app to test my new course as a test-student using a different email address. The course works fine on the phones browser. But it doesn't work using the app.…
- Solved
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Fixed and Solved IssuesSee which issues we've resolved and fixed.