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Joe Antonio
facilitator
Joe_Antonio
Customer Success Advocate
Joined
18 Jun 2021
11
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Latest Posts
Re: How to complete a assessment if I'm out of submission remaining?
@MOHD NIZAR BIN NADRI Please let me check on this for you. I Will reach out to you directly on your email for the details.
Joe Antonio
facilitator
Customer Success Advocate
Joe_Antonio
2 yrs ago
Report an Issue
Reported - view
Re: How to complete a assessment if I'm out of submission remaining?
Hi! Thanks for getting in touch! We are glad to assist you with that! Please provide us with the link to the specific course so we can look into this.
Joe Antonio
facilitator
Customer Success Advocate
Joe_Antonio
2 yrs ago
Report an Issue
Reported - view
Re: Unable to view the activities and videos in most of the modules
Hi Hrushikesh! Thanks for getting in touch! Please provide us with the link to the course so we can assist you further on this.
Joe Antonio
facilitator
Customer Success Advocate
Joe_Antonio
2 yrs ago
Report an Issue
Reported - view
Re: Unable to play video
Hi Dominic! Thanks for getting in touch. Please share with us the course link and we'll look into the issue.
Joe Antonio
facilitator
Customer Success Advocate
Joe_Antonio
2 yrs ago
Report an Issue
Reported - view
Re: Slides in learning activities cannot be opened
Hello! Thanks for your confirmation. We'll reach out to you via email to assist you further in this regard.
Joe Antonio
facilitator
Customer Success Advocate
Joe_Antonio
2 yrs ago
Ask the Community
Reported - view
Re: I want closed this account,anda want created news account...how to closer this account?
@THERESSA TENING ASANG Hello Theressa! Your account has now been permanently deleted and all information removed. We hope you enjoyed your time on OpenLearning :)
Joe Antonio
facilitator
Customer Success Advocate
Joe_Antonio
3 yrs ago
1
Report an Issue
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Re: unable to view the PDS course on OL
Hello! Thanks for reaching out! We have replied to your email. Thank you!
Joe Antonio
facilitator
Customer Success Advocate
Joe_Antonio
3 yrs ago
Report an Issue
Reported - view
Re: the video is not available, I cannot watch it and it won’t let me mark this page and complete my course
Good day! Apologies for this inconvenience. We'll contact you directly via email to help you get this issue addressed. Thank you.
Joe Antonio
facilitator
Customer Success Advocate
Joe_Antonio
3 yrs ago
Report an Issue
Reported - view
Re: Unable to upload any document or select text from an activity.
Good day! Apologies for this inconvenience. I'll send you an email to further assist you in this matter. Thank you!
Joe Antonio
facilitator
Customer Success Advocate
Joe_Antonio
3 yrs ago
Report an Issue
Reported - view
Re: cant load videos
Hello Mohamed! We're aware of this issue and the course staff has been informed to get it fixed. We'll get back to you as soon as updates become available. Thanks for your patience!
Joe Antonio
facilitator
Customer Success Advocate
Joe_Antonio
3 yrs ago
Report an Issue
Reported - view
Re: Video are disable
Hello Jafar! We're aware of this issue and the course staff has been informed to get it fixed. We'll get back to you as soon as updates become available. Thanks for your patience!
Joe Antonio
facilitator
Customer Success Advocate
Joe_Antonio
3 yrs ago
Fixed and Solved Issues
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