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Re: The assignment show no progress even after submission and marked by lecturer
Thank you very much! I have replied to your email. Please take a look and if the issue continues, please reply to that same email and we'll be happy to assist you further.
- Michael_Jean
- 3 yrs ago
- Report an Issue
- Reported - view
Re: The assignment show no progress even after submission and marked by lecturer
Hello @Yap Chuei Fong , I have tested it by uploading a word document which is the required format and it was marked as completed for me. Would you please send us an email to support@openlearning.…
- Michael_Jean
- 3 yrs ago
- Report an Issue
- Reported - view
Re: delete account
@Norfaziah Binti Mohd Rejab Every account is unique. What you can do is reactivate the account and update the email address afterward. But the account would still be the same.
- Michael_Jean
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Access code not valid
Hello @NELSON LUNYAT ANAK KEROSIN Thanks for getting in touch. You might be able to get the activation code from the course staff. You can contact them by sending them a private message from their…
- Michael_Jean
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Can I get a certificate for doing a course?
@Craig boyd Thank you very much for your message! Would you please email us the link to the course to support@openlearning.com? We will be more than happy to look into this for you.
- Michael_Jean
- 3 yrs ago
- Choosing Courses
- Reported - view
Re: VIDEO PLAYBACK UNAVAILABLE
Hello @Nur Athirah binti Mohd Shukri , Thank you for reaching out today! Would you please share the link to the page with the issue so we can look into this further?
- Michael_Jean
- 3 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: No submissions remaining
@Alaric Devanda Putra Sure! Do you mind sharing the link to the page with the issue? We'll be happy to take a look and help fix the issue.
- Michael_Jean
- 3 yrs ago
- 1
- Report an Issue
- Reported - view
Re: Not able to redo 2 more questions and my completeness is still at 88 percent due to that
@Wong Wan Yee Thank you very much for your message! Would you please share the link to the course you are referring to?
- Michael_Jean
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Tidak bisa mengirim dan menerima postingan
Halo @ASMIRA MUHAMAD SAID , Bisakah Anda membagikan tautan ke kursus yang Anda maksud? Terima kasih!
- Michael_Jean
- 3 yrs ago
- Ask the Community
- Reported - view
Re: CPD points
Hello @Dr Jenna , OpenLearning provides the learning platform for organizations and individuals to teach their courses. If you have any platform or technical issues, you can always ask us!…
- Michael_Jean
- 3 yrs ago
- Report an Issue
- Reported - view
Re: My video still error
@Syed Muhammad Zabir Thank you for following up! We have reached out to the course staff and we have not heard back. We will update you as soon as they respond.
- Michael_Jean
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Course stocks in 95%
Hello @Lokesh Kumar, Thank you for taking the time to reach out today! Would you please try adding a comment in the comment section at the very bottom of that page?…
- Michael_Jean
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Completed tasks not showing in My Progress due to missing items
Hello @Vida Isabella Elise Napa , Thank you very much for such a detailed message! We've contacted the course staff and asked them to amend these issues.…
- Michael_Jean
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Unable to view assignments
Hello @Merida Johns , Thank you for bringing this to our attention! We were unable to replicate the issue on our end, unfortunately. I just tested the assignments in your Developing Leadership…
- Michael_Jean
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Unable to submit answer for quizes - Course: Bahasa Isyarat Malaysia Asas 1
Hello @NURAZMAH BINTI MOHAMED SHARUDDIN , Thank you for taking the time to reach out! I've noticed that you have completed the first 2 topics including the first 2 quizzes.…
- Michael_Jean
- 3 yrs ago
- Report an Issue
- Reported - view
Re: paper not uploaded
Hello @SanchitAgarwal , May I ask who's supposed to post the paper? Is it you or the course staff? Looking forward to hearing from you soon.
- Michael_Jean
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Playback on other Websites has been disabled by the video owner.- Mindful Emotion Coaching
Hi @Scarlet Gabriel Colmenares Llajaruna , Thank you for reporting this. We've contacted the course staff and asked them to amend these issues. As soon as we hear back from them, we will update you.…
- Michael_Jean
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Missing Video for Basic Concepts Programme
Hello @Mary Anne Chan , Thank you for reporting this. We've contacted the course staff and asked them to amend these issues. As soon as we hear back from them, we will update you.…
- Michael_Jean
- 3 yrs ago
- 1
- Report an Issue
- Reported - view
Re: farm safety
Hello @kendy vairavan moorgayen , Thank you very much for reaching out today! If it shows incomplete, it simply means that the answers you have provided for the matching activity were not correct.…
- Michael_Jean
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Unable to complete programme for the CPR, AED and First Aid.
Hi @Mary Anne Chan , We've been advised that the issue has been taken care of. Please let us know if you have any further questions or concerns.
- Michael_Jean
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Unable to complete programme for the CPR, AED and First Aid.
Hi @Mary Anne Chan, Yes, it is a great course and I am happy to hear that you have been enjoying it. We've contacted the course staff and asked them to amend this issue.…
- Michael_Jean
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Unable to complete programme for the CPR, AED and First Aid.
Hello @Mary Anne Chan, Thank you for your patience! The course staff just got back to us and advised us that the issue has been fixed. You should be able to complete the course now without any…
- Michael_Jean
- 3 yrs ago
- 1
- Report an Issue
- Reported - view
Re: Unable to complete programme for the CPR, AED and First Aid.
Hello @Mary Anne Chan, Thank you very much for taking the time to report this issue! We've contacted the course staff and asked them to amend this issue.…
- Michael_Jean
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Navigation bar goes missing after clicking from edit to view
Hello Sim, First of all, thank you so much for the video! It made it so much easier to do the testing on our end. I went ahead and tested your course on our end by following the exact same steps,…
- Michael_Jean
- 3 yrs ago
- Report an Issue
- Reported - view
Re: completion bug in the "S" word: school suicide prevention
@Kaethe Hoehling Great! Please do not hesitate to let us know if you run into any issues.
- Michael_Jean
- 3 yrs ago
- Report an Issue
- Reported - view

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