Skip to main content
Home
Contact Us
Status
Call Us:
+612 8294 9686 (AUS) +603 8408 1132 (MY) 622150996914 (IND)
How to enable Javascript
Sign Up
Login
Welcome to the OpenLearning Help Community!
OpenLearning Help Community
Home
Profile
Ksenia Ch
Ksenia_Ch
Joined
Sat Dec 04 12:13:57 UTC 2021
32
posts
3
likes received
0
followers
Latest Posts
Re: How is the active time being calculated
Hello, Active time spent on the course is the time you spend actively interacting with the course material: solving tests, watching videos, "clicking around" etc.
Ksenia Ch
Ksenia_Ch
1 yr ago
Ask the Community
Reported - view
Re: saya tak boleh sign up account saya.. dia tulis tak registered dengan gerbang alaf. kenapa?
Thank you for clarifying. Could you please share the email address you used for your OpenLearning account? I wasn't able to locate any accounts searching with the email associated with the account…
Ksenia Ch
Ksenia_Ch
1 yr ago
Report an Issue
Reported - view
Re: saya tak boleh sign up account saya.. dia tulis tak registered dengan gerbang alaf. kenapa?
Hi there, Sorry to hear about that. Could you please provide me with the link you're trying to access?
Ksenia Ch
Ksenia_Ch
1 yr ago
Report an Issue
Reported - view
Re: UNABLE TO FINISH COURSE
Hi there! Thanks for reaching out. We are sorry to hear about your issue. It looks like you have not completed pages with feedback. These pages have surveys and in order to finalize them,…
Ksenia Ch
Ksenia_Ch
1 yr ago
Report an Issue
Reported - view
Re: Unable to finish course
@Kellie Hansen thank you. We will reach out to the course staff to get the issue fixed. We will update you as soon as we get their response.
Ksenia Ch
Ksenia_Ch
1 yr ago
Report an Issue
Reported - view
Re: Unable to finish course
Hi there! We are sorry to hear about that. Could you please provide us with the page link?
Ksenia Ch
Ksenia_Ch
1 yr ago
Report an Issue
Reported - view
Re: ΒLISS VOOC GREEK VERSION
Hello Ioannis, Thank you for your patience. The course staff has confirmed the issue has been resolved. Faulty videos have been removed. Please, check on your end and let us know if you have any…
Ksenia Ch
Ksenia_Ch
1 yr ago
Report an Issue
Reported - view
Re: Still on 90%
Hello Natalia, Thanks for reporting this. Upon investigating the problem, we discovered an issue with the course setup which will need to be addressed by the course staff.…
Ksenia Ch
Ksenia_Ch
1 yr ago
Report an Issue
Reported - view
Re: Segment 2 Stopped
Hi there, Fern! Are you referring to the video on this page? https://www.openlearning.com/landmark/courses/landmark-event-staffing-services-inc-orientation-pa/segment_2/?cl=1 If so,…
Ksenia Ch
Ksenia_Ch
2 yrs ago
Report an Issue
Reported - view
Re: Welcome to Environmental psychology and globalization processes: factors, outcomes, solutions!
@Mariam Glal Abdalla Do you have submission attempts remaining? (You can check if you do next to the Check All button at the bottom). If you do, please, try to get all the answers right.…
Ksenia Ch
Ksenia_Ch
2 yrs ago
Ask the Community
Reported - view
Re: Welcome to Environmental psychology and globalization processes: factors, outcomes, solutions!
Hi there! Thanks for reaching out. Can you please clarify if you got all the answers right? If not, can you please specify which ones you got wrong?
Ksenia Ch
Ksenia_Ch
2 yrs ago
Ask the Community
Reported - view
Re: Pro-ELT Enhance (Proficient): Speaking
Hello David, Thanks for reaching out. I have just tested the quiz on my end and the quiz will be completed when you get all the answers right. Please, try answering the questions again.
Ksenia Ch
Ksenia_Ch
2 yrs ago
Report an Issue
Reported - view
Re: I can not download module 2 video
@Audu Habu thank you for providing us with the link! You will be able to watch the videos in the Learning Activities section, which is located on the left sidebar.
Ksenia Ch
Ksenia_Ch
2 yrs ago
Report an Issue
Reported - view
Re: Not able to access the course
@KHOR MENG CHIN I noticed there are 2 accounts under your name in our system. The account you used to create this post is NOT the one enrolled. Please,…
Ksenia Ch
Ksenia_Ch
2 yrs ago
Report an Issue
Reported - view
Re: Not able to access the course
Hello! Can you please share the course link?
Ksenia Ch
Ksenia_Ch
2 yrs ago
Report an Issue
Reported - view
Re: Pet sitting 101 - Q&As not appearing
Hi there, Thanks for getting in touch! We're aware there is currently a slight technical issue with the quizzes when accessed on mobile. Fortunately, there is a workaround!…
Ksenia Ch
Ksenia_Ch
2 yrs ago
Report an Issue
Reported - view
Re: Certificates cannot be found
@SHAMSUL SHAHRIZAL BIN SAMINAN Your certificate will be provided by the course facilitator within 2 weeks.
Ksenia Ch
Ksenia_Ch
2 yrs ago
Fixed and Solved Issues
Reported - view
Re: Editing a blog
Hello Robert! Can you please send a screenshot of the whole window including the error message?
Ksenia Ch
Ksenia_Ch
2 yrs ago
Report an Issue
Reported - view
Re: Unable to access my Course.
Hello there! Thanks for reporting this. We have reached out to the course staff regarding this problem. We will update you via email as soon as we receive a reply from them.
Ksenia Ch
Ksenia_Ch
2 yrs ago
Report an Issue
Reported - view
Re: Course Completion Certificate
Hi there, Thanks for getting in touch! It seems this course does not offer a certificate through OpenLearning. Before signing up for a course, you can check the Landing Page to see if the course…
Ksenia Ch
Ksenia_Ch
2 yrs ago
Report an Issue
Reported - view
Re: Course completion certificate
Hello Pallavi! Thanks for reporting this and I'm sorry to hear about this issue. Looks like there's an issue with a course setup that prevents you from receiving the Certificate.…
Ksenia Ch
Ksenia_Ch
2 yrs ago
Report an Issue
Reported - view
Re: can't play videos
@Afra Sausan Fitria Hi there! Thanks for the info. You need to know that Vimeo, which is the service the educator used to upload videos on, is blocked in Indonesia.…
Ksenia Ch
Ksenia_Ch
2 yrs ago
Report an Issue
Reported - view
Re: A lesson won't issue a "check".
Hi there, Patricia! Upon checking this course, we noticed that there is an issue with a course setup that doesn't allow students to complete that page.…
Ksenia Ch
Ksenia_Ch
2 yrs ago
Report an Issue
Reported - view
Re: Rajasthan Royals SEFM certification issue
Hello there! Thanks for reporting it. Upon checking the course, we have found the problem and reached out to the course admin. We hope it will be fixed shortly.
Ksenia Ch
Ksenia_Ch
2 yrs ago
1
Report an Issue
Reported - view
Re: A lesson won't issue a "check".
Hi Patricia, Thanks for getting in touch. To check on your progress and see which pages you haven't fully completed, please go to the course and click on the green and white progress bar at the top…
Ksenia Ch
Ksenia_Ch
2 yrs ago
Report an Issue
Reported - view
1
2
Login
Sign Up
Home
Billing and Plans
Billing & Plans
Community
Ask the Community
Report an Issue
Suggest a Feature
Suggest an App for the App Marketplace
Fixed and Solved Issues
User Support
Getting started
Account Settings
My Profile
Mobile App Tips and Feedback
Learner Support
Choosing Courses
Completing a Course
Credentials, certificates, badges and achievements
Common Issues
Course Design
Course Creator Guides
Guide: OpenLearning Basics
Guide: Course Appearance & Landing Page
Guide: Content & Activities
Guide: Facilitating Your Course
Guide: Course Quality Review Process
Getting Started
Roles & Permissions
Classes
Creating a Course
Learning Outcomes
Appearance & Branding
Accessibility
Modules & Pages
OpenLearning AI Assistant
Groups
Credentials: Badges & Certificates
Miscellaneous
Widgets
What are widgets?
Core Widgets
Quiz Widgets
Social Widgets
Integration Widgets
Advanced Widgets
Launching Your Course
Going Live
Running a Course
Enrolments
Facilitation
Issuing Badges & Certificates
Statistics & Exports
Troubleshooting
Troubleshooting Tips
Institution Portals
Guide: Getting Started
Guide: Setting up portal's branding and appearance
Guide: Course management under institution portal
Guide: Institution roles and enrolment management
Guide: Qualifications
Guide: Student Data
Integrations
Single Sign On
LTI Consumers (sign on)
LTI Tool Providers (embed or launch tools)
Course Content Integrations
xAPI / LRS (receive data)
Webhooks and Power Automate
Zapier (integrations platform)
OpenLearning APIs (for developers)
Assessments
What Are Assessments?
Assessment Reports
Assessing Students
Latest News
Tags
OpenLearning