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Facing an issue because the video is not opening

I’ve completed my all chapters and assignments but I’m facing an issue in chapter 7 link 5 the video is not opening. Due to which I’m not able to get the certificate. Even though I have completed 99%.

Kindly look in this matter and help me please 

Thankyou 

7 replies

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    • Customer Success & Onboarding Team Leader at OpenLearning
    • Alenka_Prezelj
    • 3 yrs ago
    • Reported - view

    Hi Vinita, can you please post the link to the page with the issue? I'll be happy to look into the issue further.

      • Vinita_Rawat
      • 3 yrs ago
      • Reported - view

      Attaching the screenshot..

      As you can see the Link 5 Food Recall is not done because video is not opening and 99% is my overall process 1%  is lacking due to video issue 

      • Vinita_Rawat
      • 3 yrs ago
      • Reported - view

      Alenka Prezelj  may be this screenshot will explain the whole issue 

      • ronsilvosa
      • 3 yrs ago
      • Reported - view

      Vinita Rawat Hi Vinita, good day. I checked the course activity and was able to complete it, as the video is now playing just fine.

      If the issue persists on your end, I suggest using a different browser as the issue might be caused by several factors (extension blocking video playback), browser cache, etc.

      • Vinita_Rawat
      • 3 yrs ago
      • Reported - view

      Ronald Silvosa Hey!!

      Thankyou so much .. The problem will be sort out & also I got my certificate.. Thankyou for an instant help ... ☘️

      Is there any other course also related to food science ?? Please suggest .. from where I'll search ..

      • ronsilvosa
      • 3 yrs ago
      • Reported - view

      Vinita Rawat Hi Vinita, I cannot recommend specific courses but you are free to check our courses page https://www.openlearning.com/courses/
      I'm glad that you are all sorted out.

      • Vinita_Rawat
      • 3 yrs ago
      • Reported - view

      Ronald Silvosa Ohh okay 

      Thanks again ... 

Content aside

  • Status Answered
  • 3 yrs agoLast active
  • 7Replies
  • 16Views
  • 3 Following