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PROBLEM PROCESSING ENROLLMENT

Vijayamalar Mariappan. 
Hello there. I wanted to join the platform to do the weekly task by my lecture. This time when I click Join Now I get a pop up message stating there is problem processing my enrollment. Looking forward to fix this. Thank you.

6 replies

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    • Customer Success & Onboarding Team Leader at OpenLearning
    • Alenka_Prezelj
    • 3 yrs ago
    • Reported - view

    Hi Vijayamalar AP Mariappan which course are you trying to join? Please provide a link.
    Thank you!

      • Vijayamalar_AP_Mariappan
      • 3 yrs ago
      • Reported - view

      Alenka Prezelj Thank you for replying. This is the course link.
      https://learning4life.usm.my/courses/needs-assessment/?cl=1

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 3 yrs ago
      • Reported - view

      Vijayamalar AP Mariappan 

      It turns out this course has a pre-requisite: https://www.openlearning.com/learning4life/courses/instructional-design-models/

      This means that you have to complete that course first, only then you can enrol in this one.

      If you have any further questions, please let us know.

      • Vijayamalar_AP_Mariappan
      • 3 yrs ago
      • Reported - view

      Alenka Prezelj 
      I have completed https://www.openlearning.com/learning4life/courses/instructional-design-models/the Instructional Design Models, and gained my certificate last week. The certificate was issued by my supporting tutor. What should I do now? Thank you.

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 3 yrs ago
      • Reported - view

      Vijayamalar AP Mariappan Can you please share a screenshot of what you get when you try to join the course? Thank you.

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 3 yrs ago
      • Reported - view

      Vijayamalar AP Mariappan I see your name on the student list in the course. Have you been able to enrol now?

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  • 3 yrs agoLast active
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