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Course incomplete

My course on Social and Emotional learning is saying only 87% complete when I have finished all questions etc. Please Help!

8 replies

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    • Mohd_Juhari_Bin_Mokhtar
    • 4 yrs ago
    • Reported - view

    Same here. Stuck on 89% completion. 

      • Customer Success and Onboarding Advocate
      • Suriavarman
      • 4 yrs ago
      • Reported - view

      Mohd Juhari Bin Mokhtar Hi there, just to confirm, we can see you have completed the Rumahku course and received a certificate for it, do let us know if you are still having problems, we'll be happy to look into it! Thanks!

    • Customer Success & Onboarding Team Leader at OpenLearning
    • Alenka_Prezelj
    • 4 yrs ago
    • Reported - view

    Hello! There is a technical issue on some of the pages, but rest assured, our dev team is already working towards fixing it. We will let you know as soon as it is resolved.

    We apologise for the inconvenience!

    • Customer Success & Onboarding Team Leader at OpenLearning
    • Alenka_Prezelj
    • 4 yrs ago
    • Reported - view

    Hi there, yesterday we were having some technical issues which cause some activities not to be tracked properly. The issue has been fixed, but it will take some time before it is updated on our servers. If you are in a hurry, it would be best if you go back and re-do the activities. That should solve your problem.

    Can you try that and let me know how it goes?

    • sharryryan
    • 4 yrs ago
    • Reported - view

    No, this didn't work. Please fix.

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 4 yrs ago
      • Reported - view

      sharryryan Hi Sharry, the problem is with the spinner (randomizer) which you unfortunately, can't click again to get full completion. The progress will be updated automatically but at this moment I am not sure when exactly. Our dev team is looking into it, and I will let you know as soon as I know more. 
      Thank you for your patience!

      • sharryryan
      • 4 yrs ago
      • Reported - view

      Alenka Prezelj I don't have much longer to complete my hours with Nesa so this is urgent for me. Can you put mine to complete status so I can log my hours please?

      • Customer Success and Onboarding Advocate
      • Suriavarman
      • 4 yrs ago
      • Reported - view

      sharryryan Hi Sharryryan, sorry for the delay and thank you for your patience!

      The issue with the widgets has been fixed and your progress has been updated to reflect your completion rate of 100%. Congratulations!
       

Content aside

  • Status Fixed
  • 2 Likes
  • 4 yrs agoLast active
  • 8Replies
  • 36Views
  • 5 Following