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Setting up a paid class and payment process (for institutions)


 This article is relevant for course creators whose course is part of an institution. 

 If you are on a personal or educator (legacy) plan, please refer to this article.


Go to Course Setup > General and scroll down to Classes in your Course.

Click on Edit.

Select the Paid option underneath Enrolment Cost, set your course fee, and click Save if you do you do not wish to allow learners to pay via the iOS app store. 

Note: The Paid option is only available for Public classes.

Currently, course enrolments can be charged in one of the following currencies:

  • AUD
  • MYR
  • SGD
  • USD

If you would also like to allow learners to pay for your course via the iOS app store there are a couple more steps to follow.

By default, paid courses are not available for purchase via iOS devices. This is because Apple has special guidelines around the way content and services are priced in their store. You can learn more about this on their website here.

Therefore, if you would like your course to be available for purchase via iOS devices, you must set up a price that is within their pricing structure. (e.g. $ 19.99, not $ 20, etc)

Let's see how.

To set up your paid course for iOS, tick the box next to Allow learners to discover and pay for my course through the iOS app store.

Once that box is ticked, a new section will appear beneath it prompting you to choose your iOS pricing tier. Toggle the menu in order to choose one.

Click Save once you're done.

 


Please email the following payment details to your Partnerships Manager at OpenLearning:

  • Name and email address of your organisation's accounts person
  • Your organisation's PayPal email address or bank details

If you're providing bank details for payment, please include the following details based on your location:

For Australian banks:

  • Account Name
  • BSB Number
  • Account Number

For Malaysian/International banks:

  • Account Name
  • Account Number
  • Bank Name
  • Bank Address
  • BIC/SWIFT Code

 


Currently, we offer the following forms of course payment through our platform:

 


Upon confirmation from the course administrator, refunds will be arranged for the learner, with the full amount being deducted from the course earnings in the corresponding month. The refund processing fee, which depends on the learner's payment method, will be incurred by the course creator.

Please also refer to our Terms of Service for further information.

 


For course providers/institutions using OpenLearing’s payment gateway, OpenLearning collects all learners' enrolment fees and transfers funds to course providers on a monthly basis, minus any fees outlined in your institution's agreement.

Course earnings will be transferred to your nominated account, either via PayPal or bank transfer.

Funds are transferred to your account within 10-15 days after month-end. You will receive an email notification with details of payment after the funds' transfer has been affected.

Please note, in cases where there are recurring monthly enrolments or voluminous enrolments, we will provide the course earning schedule for your reconciliation and then arrange payment upon the receipt of your invoice.

 


 

Institution plan

Enrolments via our platform will incur transaction fees and/or payment processing fees which will be retained from the course earnings unless it’s stated otherwise in your institution's agreement with us.

 

Fixed payment gateway processing fee

AUD 0.30, SGD 0.50, USD 0.30 or MYR 2.00.

Processing fee*

1.75% - 4.75%

Manual invoicing fee**

3%

*Variable payment gateway processing fees depend on the currency and the payment method of the learner who pays for the course.

The following percentage charges are current as of [25/01/2021] and are subject to changes by the payment gateway providers.

 

Courses in AUD

  • 1.75% Variable payment gateway processing fee if the learner pays via credit card through Braintree

  • 2.60% Variable payment gateway processing fee if the learner pays via PayPal

  • 3.00% Variable payment gateway processing fee if the learner pays via bank payment through a manual invoice**

  • If the learner chooses to pay using a credit card through the link in the invoice instead, that comes with a surcharge of 1.75%, which will create a total of 4.75% in fees.

Courses in SGD

  • 3.90% Variable payment gateway processing fee if the learner pays via credit card through Braintree

  • 3.60% Variable payment gateway processing fee if the learner pays via PayPal.

Courses in USD

  • 3.90% Variable payment gateway processing fee if the learner pays via credit card through Braintree

  • 3.60% Variable payment gateway processing fee if the learner pays via PayPal.

Courses in MYR

  • 3.40% Variable payment gateway processing fee if the learner pays via credit card through Braintree

  • 3.90% Variable payment gateway processing fee if the learner pays via PayPal

  • 3.80% Variable payment gateway processing fee if the learner pays via MOLPAY/Razer.

 

**Manual Invoicing includes the administration fee of raising invoices and inviting learner to the corresponding courses once the payment has been made.

At the moment, batch enrolments are only available to courses in AUD.

 


For more information on queries regarding setting up and managing paid courses, check out our Pricing page or email your Partnership's Manager at OpenLearning.


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  • What time are payouts sent out? It is the 15th and did not get a payout as usual. 

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    • The Learning Project Hi there, we have replied to your email regarding this issue. Thank you!

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