Hi, there are a lot of chapters under my course that are unfinished in the My Progress page as the number of the items on the course tasks doesn't match with those in the My Progress page.

Hope you could help clear it up and hopefully it shows up in the My Progress, as I've already finished everything. (My account is under SUKD1902321@segi4u.my by the way)

I'll put the links of the tasks with the problem below. Thank you.

Course link: https://www.openlearning.com/segiuniversity/courses/b-pengajian-malaysia-3/homepage/?cl=1

Unfinished/incomplete parts:

Under Chapter 1

• Online Class Video Group 4 - viewed all the videos, but the task is still incomplete (only shows 5/6 completed) (https://www.openlearning.com/segiuniversity/courses/b-pengajian-malaysia-3/online_class_video_group_4/?cl=1)

Under Chapter 3, 4, 5

• Chapter 4 Formation of Malaysia - incomplete because of missing video, saying no video configured (https://www.openlearning.com/segiuniversity/courses/b-pengajian-malaysia-3/sub_topic_2_dutch_colonization/?cl=1)
• Online Class Video 3 - viewed all the videos but still incomplete in My Progress (https://www.openlearning.com/segiuniversity/courses/b-pengajian-malaysia-3/online_class_video_3/?cl=1)
• Online Class Video 4 - says that there are 3 tasks but there's only two videos to view, already watched the videos (https://www.openlearning.com/segiuniversity/courses/b-pengajian-malaysia-3/online_class_video_4/?cl=1)
• Online Class Video 5 - says there are 6 tasks, but there's only 4 videos and one says no video has been configured; all videos are already viewed (https://www.openlearning.com/segiuniversity/courses/b-pengajian-malaysia-3/online_class_video_5/?cl=1)
• Consultation Hours 1, 2, 3 - there's 2 tasks in the My Progress page, but there's only one item in all of these links:
  • 1 - https://www.openlearning.com/segiuniversity/courses/b-pengajian-malaysia-3/consultation_hours_1/?cl=1
  • 2 - https://www.openlearning.com/segiuniversity/courses/b-pengajian-malaysia-3/1605567741480/consultation_hours_2/?cl=1
  • 3 - https://www.openlearning.com/segiuniversity/courses/b-pengajian-malaysia-3/consultation_hours_3/?cl=1

Under Chapter 6, 7, 8

• Online Class Video 6 - task unfinished even though all 6 videos are already viewed; it says in the progress there are 8 tasks but there are only 6 items under the page (https://www.openlearning.com/segiuniversity/courses/b-pengajian-malaysia-3/online_class_video_6/?cl=1)
• Same issue with these chapters/pages:
  • Online Class Video 7 - https://www.openlearning.com/segiuniversity/courses/b-pengajian-malaysia-3/online_class_video_7/?cl=1
  • Online Class Video 8 - https://www.openlearning.com/segiuniversity/courses/b-pengajian-malaysia-3/online_class_video_8/?cl=1
  • Consultation Hours 4 - https://www.openlearning.com/segiuniversity/courses/b-pengajian-malaysia-3/consultation_hours_4/?cl=1
  • Consultation Hours 5 - https://www.openlearning.com/segiuniversity/courses/b-pengajian-malaysia-3/consultation_hours_5/?cl=1
  • Consultation Hours 6 - https://www.openlearning.com/segiuniversity/courses/b-pengajian-malaysia-3/consultation_hours_6/?cl=1

Under Chapter 9 & 10, 11 & 12

• Online Class Video 9 - says there are 6 tasks but there are only 3 videos in it, in which I have already watched (https://www.openlearning.com/segiuniversity/courses/b-pengajian-malaysia-3/online_class_video_9/?cl=1)
• Same issue with the links below:
  • Online Class Video 10 - https://www.openlearning.com/segiuniversity/courses/b-pengajian-malaysia-3/online_class_video_10/?cl=1
  • Consultation hours 7 - https://www.openlearning.com/segiuniversity/courses/b-pengajian-malaysia-3/consultation_hours_7/?cl=1
  • Consultation Hours 8 - https://www.openlearning.com/segiuniversity/courses/b-pengajian-malaysia-3/consultation_hours_8/?cl=1

Under Extra Notes

• Extra Notes - read through the files and downloaded all too, but still shows incomplete progress (says 2/3 is complete, but there are only two files to download) - https://www.openlearning.com/segiuniversity/courses/b-pengajian-malaysia-3/extra_notes/
• Live Pengajian Malaysia 3 Revision Class - says there are 4 tasks to finish, but there are only two videos, already watched both, and then there's also a note for a video with "no video has been configured yet" (https://www.openlearning.com/segiuniversity/courses/b-pengajian-malaysia-3/live_pengajian_malaysia_3_revision_class/?cl=1)

These are all. Experienced the same issue with the same course before, hope you could fix it. Thank you.