Who do I contact first when I have a problem on OL?
OpenLearning is a platform that hosts courses built by course creators, institutions or universities. Therefore, it can get a bit confusing figuring out who to ask for help.
The best method to get proper help would be to follow our support stream:
Ask the course admin/facilitator
The course admins and facilitators are the ones who built and run the course. They can help you with any course-related queries. If there's something they don't know how to solve, one of you can elevate the problem to:
You can contact our support team in two different ways: