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Doesn’t load the video on this page, and won’t let me mark this page as complete in my course

Hi,

I am doing ASLC course, and one of the videos on the page is not there. This won’t let me to finish the course, because even though I watched the video on Youtube channel, it doesn’t record on my progress page as completed. Could you please fix this issue?

this is the page of the ASLC course where the video is missing

https://www.openlearning.com/courses/advancedcardiaclifesupport-acls/child_infant_bag_valve_mask_ventilation_in_two_rescuer_cpr/?cl=1

2 replies

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    • Customer Success Advocate
    • Maria_Soneja
    • 2 yrs ago
    • Reported - view

    Hi Valeriya,

    Thanks for getting in touch. This issue has already been raised to us by another learner in this course. We have sent an email to the course facilitator to have the issue amended. We'll get back to you once we receive a response. While we are waiting, kindly refresh the course to see if the issue has been rectified.

      • Customer Success and Onboarding Advocate
      • Suriavarman
      • 2 yrs ago
      • Reported - view

      Hi Valeriya Mukhina , thanks for your patience! This issue has now been fixed by the course staff, please try again and let us know if there is anything else we can assist with. Thank you again.

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Content aside

  • Status Fixed
  • 2 yrs agoLast active
  • 2Replies
  • 12Views
  • 3 Following