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Error message when trying to access the course

Hi,

I received an invitation to an OpenLearning group via email and get an error message ("Something went wrong...") when I try to access it. I've tried de-/re-activating my account so far, and waiting for a few hours. I have an existing OpenLearning account from a previous attempt at the same course, if that helps.

Thanks

9 replies

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    • Customer Success & Onboarding Team Leader at OpenLearning
    • Alenka_Prezelj
    • 5 yrs ago
    • Reported - view

    Hi Jane, could you please post the link to the course you're referring to? Thanks!

      • Jade_Ruaya
      • 5 yrs ago
      • Reported - view

      Alenka Prezelj Hi Alenka, I ended up getting access to the new course (ECON2101) after unenrolling from a previous one, though I'm not entirely certain that was the cause because the previous course was run in 2016. In any case, it's fixed now. Thanks!

    • Sharjeel_Waris
    • 5 yrs ago
    • Reported - view

    I have the exact same issue, what did you do? ECON2101?

      • Jade_Ruaya
      • 5 yrs ago
      • Reported - view

      Sharjeel Waris Yeah it was ECON2101. I was also enrolled in ECON1101 so I unenrolled from it, and then I got access to ECON2101 *shrug*

      • Deb_M
      • 4 yrs ago
      • Reported - view

      Jade Ruaya How do you unenroll from a course please? Thank you.

      • Customer Success Team
      • Omnaya_Omar
      • 4 yrs ago
      • Reported - view

      Deb M Hi there! Thanks for getting in touch. You can find the instructions you're looking for on this page: https://help.openlearning.com/t/h4p5fj/how-do-i-leave-a-course

      • Deb_M
      • 4 yrs ago
      • Reported - view

      Omnaya Omar Success! Thank you very much.

    • Norsyakirah_binti_zulkar
    • 5 yrs ago
    • Reported - view

    hi. i want to ask. i already done all this exercise but why i not get 100 percent. Is there any exercise that i miss? help me please 

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 5 yrs ago
      • Reported - view

      Norsyakirah binti zulkarnain Hi, can you please post the link to the course you're referring to?

Content aside

  • Status Solved
  • 1 Likes
  • 3 yrs agoLast active
  • 9Replies
  • 89Views
  • 6 Following