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How can I change my name? What's the difference between my profile name and display name?

Along with the email address you register with, OpenLearning also uses two other account or profile identifiers, which are as follows:

Is a unique profile identifier that is automatically created upon registration, and will consist of your name and some additional characters to ensure its uniqueness.

E.g. ronaldsilvosa-t9541s

Please note that the profile name cannot be changed once it has been created.

The profile name can also be:

  • Used to log in instead of the account email address.
  • Used to identify users (helps distinguish users with the same full name).

Lastly, the profile name will show up as part of the link to a user's profile page.

The URL will be in the form of https://www.openlearning.com/u/your_profile_name

Your display name is the name that is visible in your courses when you comment and make posts.

It is also the name that will appear on your certificate, should you receive one for a course you complete.

 

 


You can change your display name by following the steps below:

Click on your profile icon in the top right corner, and then under Profile click on About me.

 

On the next page, click the Edit icon next to your display name.

Click on Save

20 replies

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    • TITAS
    • ANIZA_ELYA_LIYANA_BT_MDA
    • 5 yrs ago
    • Reported - view

    Hello I need help. My account doesn't have a 'Display Name'. What should I do?

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 5 yrs ago
      • Reported - view

      ANIZA ELYA LIYANA BT MDAHSAN Hi Aniza! Display name is also called Full name. :) Yours is currently set up as: ANIZA ELYA LIYANA

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 5 yrs ago
      • Reported - view
      • TITAS
      • ANIZA_ELYA_LIYANA_BT_MDA
      • 5 yrs ago
      • Reported - view

      Alenka Prezelj thank you but I want it to appear on the screen like in the picture below, at the red mark I put. Can it be done? Thank  you so much for prompt reply

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 5 yrs ago
      • Reported - view

      ANIZA ELYA LIYANA BT MDAHSAN Unfortunately, that is not possible.

      • TENG_PO_CHEE
      • 4 yrs ago
      • Reported - view

      Alenka , Kindly assist to change my Cert Name from "Matthew Teng" to "TENG PO CHEE". Thanks

    • Darktotaled
    • 5 yrs ago
    • Reported - view

    Is there a way to change my name on the certificate? It has a typo

      • Customer Success and Onboarding Advocate
      • Suriavarman
      • 5 yrs ago
      • Reported - view

      Darktotaled  , we have replied to your query via email, kindly let us know once you have updated the Display Name and we will refresh the certificates for you.

      • TENG_PO_CHEE
      • 4 yrs ago
      • Reported - view

      Suriavarman , Kindly assist to change my Cert Name from "Matthew Teng" to "TENG PO CHEE". Thanks

      • Customer Success and Onboarding Advocate
      • Suriavarman
      • 4 yrs ago
      • Reported - view

      TENG PO CHEE We have refreshed the certificate for you, you can download the updated cert now 😄

    • 66394_Kong_Jiunn_Wenn
    • 4 yrs ago
    • Reported - view

    Suriavarman I need help changing the name on my ICT Competency certificate from “66394” to “66394 Kong Jiunn Wenn”, I have already changed my display name but the cert is still using the old display name. Please and thank you. 

      • Customer Success and Onboarding Advocate
      • Suriavarman
      • 4 yrs ago
      • Reported - view

      66394 Kong Jiunn Wenn Hi there, your certificate have been updated, please refresh the page, download again and let us know how you get on, thanks!

      • 66394_Kong_Jiunn_Wenn
      • 4 yrs ago
      • Reported - view

      Suriavarman Thanks a lot!

    • VIVY_LING_SU_CHII
    • 4 yrs ago
    • Reported - view

    Suriavarman  I need help changing the name on my ICT Competency certificate from “68020” to “VIVY LING SU CHII 68020”. I have already changed my display name but the cert is still using the old display name. Please and thank you. 

      • Customer Success and Onboarding Advocate
      • Suriavarman
      • 4 yrs ago
      • Reported - view

      VIVY LING SU CHII 68020 Hi there, your certificate have been updated, please refresh the page, download again and let us know how you get on, thanks!

      • VIVY_LING_SU_CHII
      • 4 yrs ago
      • Reported - view

      VIVY LING SU CHII 68020 Suriavarman Thank you so much!

    • EGCP_Induction
    • 3 yrs ago
    • Reported - view

    Hiya. The email I am required to use is a shared company email.  We are wanting to update name as new person has come in with this email addy. Can we do it?

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 3 yrs ago
      • Reported - view

      EGCP Induction Yes. Follow the instructions above on how to change display name.

    • TJ_Izzati_Ammara_Sanie
    • 3 yrs ago
    • Reported - view

    hello i want Share my thoughts but i don't want my friend see it (just me and teacher) how to do it?? 😐

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 3 yrs ago
      • Reported - view

      TJ Izzati Ammara Sanie Hi! You can send a message to your teacher from their profile page. Just click on their name and you will be taken there.

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