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BEFORE POSTING, PLEASE READ THIS!
Hi everybody! Due to the large number of inquiries over the last few days, we are unable to respond to you in a timely manner here on our Help boards. If you continue to have issues you have posted…
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Empty parts in "Wastewater Technology"
Hello, I was wondering why modules 7 and 8 seem to have no assessments (?) Since materials and assessment are mandatory for the completion of the course, I would regret not having the certificate,…
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Having Join In issues & Setting Specific Access Dates
Good Day! I finally published my course. Very excited and my student is too! Unfortunately, we are running into a few issues. It could be how I'm configuring dates or sign in,…
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Unable to access the content of my lecture notes and exercises.
It would seem that I can't receive the notes and exercises on my end but I'm able to review the content courses without trouble. It would show an small empty page with 'comments loading'.
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UPDATE! Message for anyone who completed the course but did not receive a certificate!
Dear all, there are some technical issues with the certificates right now. Rest assured, as soon as the issues are fixed, if you have reached 100%, you will receive your certificate.…
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Thumnails don't work
When trying to add an image to a thumbnail the programme gets stuck. All I see is the rotating circle that you have to wait. Anyone else have this issue?
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iPad uploads
I have created a course. There is a section where the students upload a picture. On the iPad when you hit 'post' it just seems to spin. The actual post can sometimes be seen but it does not register…
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WHY?
I'VE ANSWERED ALL THE QUESTIONS SEVERAL TIMES, YET I STILL GOT 92%. ????? WHEN CAN I COMPLETE THE TASK AND GET MY CERTIFICATE?
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(Probably?) Technical issue in "Wastewater Technology"
Hello, When studying the abovementioned MOOC I got an error when doing the exercises associated to module 1. Not quite sure if it is a glitch or an error from my side.…
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Openlearning Website not load
I can't open the openlearning website through any browser and gives me this page shown in the attached picture, please help
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Unable to complete a course
Trying to complete Financial literacy 101A. In module 3 - life events and you, I have now posted an answer 3 times, including logging onto the system in google chrome.…
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Unable to upload files
I am unable to upload activity files. The issue is the same for any type of file and I have tried with doc, ppt and text.
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participants cannot post comments
Hi there openlearning. I'm aware that my colleague Kevin O'Gorman currently has a ticket with this issue but we've decided that I will take over talking to you if that's ok?…
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Progress percentage problem
I have already answered and posted my answer but my progression is still not complete. Why?
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RBT Course Issues....Help please
Off and on, I have had several problems; the Module will not open, inability to click on an answer, inability to upload worksheet responses, not to mention the issues with the spaghetti noodle…
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Failed to upload file due to the restriction
Im having problem in uploading pdf files. Previously there is no issue on this but now it says 'access to this page is restricted'. May i know why? Im the administrator for the page but my access is…
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There are empty columns when exporting survey data
It appears that Display text now appear in survey exports. This results in empty columns and, depending on how surveys have been designed, duplicates of questions.…
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No video in certain chapter.
My internet connection is totally okay as you can see below. This happens for almost few months already. Please fix it...
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my completion rate dropped by itself?!
yesterday I completed my online course to 99% (I couldn't finish it because the personal interview questions got stuck at 26/27 - even though I had answered ALL the questions).…
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Incorrect completion bar
Why does the bar in the top right say I have only completed 93%of the week's work and why won't module 1E accept my completion of this unit? I have received an email to say the unit is completed
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Content aside
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Fixed and Solved IssuesSee which issues we've resolved and fixed.