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Diane Luchavez
Diane_Luchavez
Customer Success & Onboarding Advocate
Philippines
Joined
Mon Feb 13 01:57:20 UTC 2023
59
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Latest Posts
Re: How do I update my email address?
@Jennifer Stevenson Hi there, I've updated the link for you and it should now redirect you to the correct related article. Thank you!
Diane Luchavez
Customer Success & Onboarding Advocate
Diane_Luchavez
1 yr ago
Account Settings
Reported - view
Re: joining a group
@Lorraine Salon Hi there! Our team has released a fix to this issue and you should now be able to join groups. Hope this helps!
Diane Luchavez
Customer Success & Onboarding Advocate
Diane_Luchavez
1 yr ago
Report an Issue
Reported - view
Re: joining a group
@Lorraine Salon Hi there! NSWMSPL has a large list of groups (currently over 800+) and the groups section may time out for a few times until it works again.…
Diane Luchavez
Customer Success & Onboarding Advocate
Diane_Luchavez
1 yr ago
1
Report an Issue
Reported - view
Re: Customising notifications for course-related social activities
@Matt Wood @KohLingPong Hi there, Unfortunately, the "mark all as read" feature is no longer available at the moment. The notifications need to be read or opened to clear them.…
Diane Luchavez
Customer Success & Onboarding Advocate
Diane_Luchavez
1 yr ago
Account Settings
Reported - view
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