Skip to main content
Home
Contact Us
Status
Call Us:
+612 8294 9686 (AUS) +603 8408 1132 (MY) 622150996914 (IND)
How to enable Javascript
Sign Up
Login
Welcome to the OpenLearning Help Community!
OpenLearning Help Community
Home
Profile
Alenka Prezelj
Customer Success
Alenka_Prezelj
Customer Success & Onboarding Team Leader at OpenLearning
Slovenia
www.openlearning.com/u/alenka/
Joined
Thu Jan 18 07:04:30 UTC 2018
2766
posts
802
likes received
Latest Posts
Re: Archiving or moving students
@The FUSE Cup hmm that shouldn't be happening. Can you share your course URL, please?
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Ask the Community
Reported - view
Re: Archiving or moving students
@The FUSE Cup Yes, of course. First, you switch over to the new class. Then you enrol them in the new class. You will either need their username or their email to do that.…
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
1
Ask the Community
Reported - view
Re: Quiz questions unavailable
@NOR ASIAH BINTI AWANG Hi! Can you please send us a message to support@openlearning.com? We'll be happy to assist you!
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: unable to get certificate
Hi! Can you please send us a message to support@openlearning.com? We'll be happy to assist you!
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Cannot access the course
Hi! Can you please send us a message to support@openlearning.com? We'll be happy to assist you!
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: MASALAH
Hi! Can you please send us a message to support@openlearning.com? We'll be happy to assist you!
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Macam mana nak klick tuk dapatkan sijil da banyak kali cuba tak boleh
Hi! Can you please send us a message to support@openlearning.com? We'll be happy to assist you!
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Archiving or moving students
Hi FUSE Cup, yes! :) But the actual set-up depends on what exactly do you need. Do you want to just separate them for easier facilitation, or do you want to stop them from accessing the course…
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Ask the Community
Reported - view
Re: Kenapa markah saya 92%, sedangkan saya dh jawab banyak kali dah bahagian membina kekayaan?
Hi! Can you please send us a message to support@openlearning.com? We'll be happy to assist you!
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Questions doesn't exist
Hi! Can you please send us a message to support@openlearning.com? We'll be happy to assist you!
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: hi, I have logged in but i was not able to access the page and was asked to contact the admin? please help me to solve my problem.
Hi! Can you please send us a message to support@openlearning.com? We'll be happy to assist you!
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Ask the Community
Reported - view
Re: Kenapa markah saya 92%
Hi! Can you please send us a message to support@openlearning.com? We'll be happy to assist you!
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Quiz questions unavailable
Hi Nor Asiah! Can you please send us a message to support@openlearning.com? We'll be happy to assist you!
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Food Quality Assurance and Control
Hi Mohammad! Can you please send us a message to support@openlearning.com? We'll be happy to assist you!
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Food Quality Assurance & Control
Hi Wong! Can you please send us a message to support@openlearning.com? We'll be happy to assist you!
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Send personalize emails to participants
@Fundatia Noi Orizonturi Another, perhaps even a better option would be to post an announcement in your course. The students will be notified when you post one.
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Ask the Community
Reported - view
Re: Send personalize emails to participants
@Fundatia Noi Orizonturi Hello, great question! You can send messages to students from their profile pages (unless they have disabled it) To get to the profile page of someone,…
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Ask the Community
Reported - view
Re: Super unsafe password making rule
Hi there! Thank you for reporting this issue, we really appreciate it. As soon as the bug is fixed, we will let you know.
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: BEFORE POSTING, PLEASE READ THIS!
@SAFWANAH BINTI MATIASIN Hi Safwanah, as the message above says, please e-mail us with the relevant info. Thank you.
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: How do I gain 100% completion in a course?
Hi, please send a message to support@openlearning.com. Thanks!
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Common Issues
Reported - view
Re: Pass Due Start Date
Hi Hasrul, it depends, but often, yes. Many courses have a start date, but no end date. Do you have a specific course in mind? I can check it for you.
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Ask the Community
Reported - view
Re: Terhenti 33 %, keluar ayat mcmni
Hi! Due to the large number of inquiries over the last few days, we are unable to respond to you in a timely manner here on our Help boards. If you continue to have issues you have posted about here,…
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Rumahky
Hi! Due to the large number of inquiries over the last few days, we are unable to respond to you in a timely manner here on our Help boards. If you continue to have issues you have posted about here,…
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: how to write a blog on openlearning?
Hi! Due to the large number of inquiries over the last few days, we are unable to respond to you in a timely manner here on our Help boards. If you continue to have issues you have posted about here,…
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Ask the Community
Reported - view
Re: tak jumpa
Hi! Due to the large number of inquiries over the last few days, we are unable to respond to you in a timely manner here on our Help boards. If you continue to have issues you have posted about here,…
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
1
31
32
33
34
35
73
Login
Sign Up
Home
Billing and Plans
Billing & Plans
Community
Ask the Community
Report an Issue
Suggest a Feature
Suggest an App for the App Marketplace
Fixed and Solved Issues
User Support
Getting started
Account Settings
My Profile
Mobile App Tips and Feedback
Learner Support
Choosing Courses
Completing a Course
Credentials, certificates, badges and achievements
Common Issues
Course Design
Course Creator Guides
Guide: OpenLearning Basics
Guide: Course Appearance & Landing Page
Guide: Content & Activities
Guide: Facilitating Your Course
Guide: Course Quality Review Process
Getting Started
Roles & Permissions
Classes
Creating a Course
Learning Outcomes
Appearance & Branding
Accessibility
Modules & Pages
OpenLearning AI Assistant
Groups
Credentials: Badges & Certificates
Miscellaneous
Widgets
What are widgets?
Core Widgets
Quiz Widgets
Social Widgets
Integration Widgets
Advanced Widgets
Launching Your Course
Going Live
Running a Course
Enrolments
Facilitation
Issuing Badges & Certificates
Statistics & Exports
Troubleshooting
Troubleshooting Tips
Institution Portals
Guide: Getting Started
Guide: Setting up portal's branding and appearance
Guide: Course management under institution portal
Guide: Institution roles and enrolment management
Guide: Qualifications
Guide: Student Data
Integrations
Single Sign On
LTI Consumers (sign on)
LTI Tool Providers (embed or launch tools)
Course Content Integrations
xAPI / LRS (receive data)
Webhooks and Power Automate
Zapier (integrations platform)
OpenLearning APIs (for developers)
Assessments
What Are Assessments?
Assessment Reports
Assessing Students
Latest News
Tags
OpenLearning