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Alenka Prezelj
Customer Success
Alenka_Prezelj
Customer Success & Onboarding Team Leader at OpenLearning
Slovenia
www.openlearning.com/u/alenka/
Joined
Thu Jan 18 07:04:30 UTC 2018
2766
posts
802
likes received
Latest Posts
Re: Part Kenapa Meminjam?
Hi! Due to the large number of inquiries over the last few days, we are unable to respond to you in a timely manner here on our Help boards. If you continue to have issues you have posted about here,…
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Kenapa tak boleh jawab soalan kuiz? Soalannya tak keluar pun
Hi! Due to the large number of inquiries over the last few days, we are unable to respond to you in a timely manner here on our Help boards. If you continue to have issues you have posted about here,…
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Tak dapat jawab soalan kuiz
Hi everybody! Due to the large number of inquiries over the last few days, we are unable to respond to you in a timely manner here on our Help boards. If you continue to have issues you have posted…
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: about certificate
Hi Ganesh, I'm afraid that course does not offer a certificate.
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Kursus RUMAHKU
Hi Dayang, if you are using a mobile device, please try on a computer. It should work there. Let us know how you get on, ok?
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: TAK DAPAT PRINT SIJIL
Hi, Due to the large number of inquiries over the last few days, we are unable to respond to you in a timely manner here on our Help boards. If you continue to have issues you have posted about here,…
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Certificate of completion
Hi Gracie! This course is set up to issue certificates manually by the course staff at CSU. Have you contacted them and asked why haven't you received one?
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Can't complete Modul 1
Hi! Due to the large number of inquiries over the last few days, we are unable to respond to you in a timely manner here on our Help boards. If you continue to have issues you have posted about here,…
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Kesukaran utk seret dan masukkan jawapan
Hi! Due to the large number of inquiries over the last few days, we are unable to respond to you in a timely manner here on our Help boards. If you continue to have issues you have posted about here,…
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Kenapa soalan kuiz tak keluar??
Hi! Due to the large number of inquiries over the last few days, we are unable to respond to you in a timely manner here on our Help boards. If you continue to have issues you have posted about here,…
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: BEFORE POSTING, PLEASE READ THIS!
@GRACE CURATCHIA Hi Grace, please try support@openlearning.com (two p, not three) Thank you!
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
1
Fixed and Solved Issues
Reported - view
Re: How to convert your video to the right format for faster upload?
@fazni susila Hi Fazni, our team is working on changing this process. Please stay tuned! :)
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Troubleshooting Tips
Reported - view
Re: showing error in progress report
Hi Navya, the problem is that you have created a new account and started afresh. Please send us a message to support@openlearning.com and we'll assist you further. Thanks!
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
1
Fixed and Solved Issues
Reported - view
Re: Kuiz stuck
Hi there! Unfortunately, some widgets don't work in mobile version yet. Can you please do this activity on a computer? Thank you.
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
1
Fixed and Solved Issues
Reported - view
Re: Hello
Hi there! Unfortunately, some widgets don't work in mobile version yet. Can you please do this activity on a computer? Thank you.
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: kuiz section
Hi there! Unfortunately, some widgets don't work in mobile version yet. Can you please do this activity on a computer? Thank you.
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Rumahku
Hi Ety, I'm sorry, I don't quite understand what the issue is. Are you referring to a particular course? Which one?
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Kursus AKPK bermasalah
Hi there! If you are doing the course on the mobile device, please try on a computer instead.
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Kursus Akpk
Hi Azlina, if you are using a mobile device to do the course, please try with a computer instead.
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Proses kursus terhenti
Hi there, can you please send us a message to support@openlearning.com ? We'll look into the issue right away. Thanks!
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Id certificate can't verify
Hi Norazizi, we have replied to your e-mail. Please check your inbox.
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Ask the Community
Reported - view
Re: Strategic sourcing certificate needed
Hi there, unfortunately, that course doesn't offer a certificate.
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Ask the Community
Reported - view
Re: Couldn't finish the course
Hi there, If you are accessing the course on a mobile device, the quiz widget may not be displaying properly. Could you please try on a computer?
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: problem in everything kaimono in introductory japanese course
Hi Asad, the answers are case-sensitive. If the word in the word list has a capital letter, you should also capitalise your answer and vice versa.
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: access code
Hi Safinah, to get the access code, please contact the course staff.
Alenka Prezelj
Customer Success
Customer Success & Onboarding Team Leader at OpenLearning
Alenka_Prezelj
4 yrs ago
Ask the Community
Reported - view
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