Alenka Prezelj's Profile - OpenLearning Help Community

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Re: Add comments
Hi Porcia, normally there is a comment section in the bottom of the page. Could you post the link to the page you're referring to? I'll be happy to check it more closely.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Mobile App
Hi! Can you maybe post a screenshot of the issue, or explain what kind of error message do you get when you try to log in?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: What's the difference between closing a class and setting the course offline?
@FullAMark Hi! To re-open a class, go to Course setup > General > Classes in your course > Change class access.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Enrolments
- Reported - view
Re: Course that I've created not showing up in my profile
Hi Chong, can you please share the link to the course you created so we can look into it? Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Export PDF file for the whole course
@Nadia Hanin Nazlan We currently don't have the option to download a course in PDF format.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Suggest a Feature
- Reported - view
Re: Cannot enter "location" in my etams account for accreditation hours
Hi Kim! Your query would be best resolved by ClassCover, who are responsible for running the course and anything related to NESA accreditation (OpenLearning is the learning platform only).…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Assessor not seeing "assessment tab"
Hi again Tal, could you ask Nicky to try again, please?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Nesa accreditation
Hi Jackie, some courses are. The information should be on the course homepage, if not, it's best to contact the course staff directly. You can send them a message from their profile page.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Assessor not seeing "assessment tab"
Hi Tal, thank you fo reporting this. I am able to replicate the issue. The team is looking into this, and I'll let you know when it's resolved.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Haven't received certificate
Hi Morgan! Your current progress is currently about 70%. You can click on the progress bar (or here) to see which pages and activities are still missing.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: 3. Understanding course pages
@Hunt Country Health Services Hi there! That depends on the purpose of the test. If it's just for practice, you can simply create it by using the Quiz widgets.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Guide: Content & Activities
- Reported - view
Re: Question not accepting right answer
@Adele Davie Fantastic!!!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Question not accepting right answer
@Adele Davie Yes?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Question not accepting right answer
Hi Adele, I just tested this and it worked well. Make sure you hit Submit button again after you type in soap and water.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Redirection
Hi Dionne, I'm not familiar with how 123formbuilder works, so I'm not sure how to send students from the form back to OpenLearning. However, I can suggest an alternative that might work for you.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Hi everyone! I'm new on here. How do I get fans/following?
Hi Denise, when somone likes a post you've written, they become your "Fan".
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- 2
- Ask the Community
- Reported - view
Re: 2 different set of modules for a class
Hi Fazrul, I have replied to your e-mail. Please check your inbox!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Question not accepting right answer
Hi Adele, try typing the words exactly as they are on the words list, so no capital letters.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Can't edit posts in the Gallery

I tested posts created this via Share anything widget and Post text. What happens: it is not possible to edit posts (the content) in the gallery that were posted via these widgets.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- updated 5 yrs ago
- 1reply
- 36
- Fixed and Solved Issues
- No Fix Planned
- No Fix Planned
Re: Layout button
Hi Victoria, OL is always changing and developing, so some features might have been changed since the training videos have been recorded. Could you please post the link to the page with the video so…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Due date
@BAVANEE PREYA The course is now up and running. Good luck!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Ask the Community
- Reported - view
Re: What are widgets and how do I use them?
@Hema Madhavan Hi Hema, you can view them in Assessment report. Please visit https://help.openlearning.com/category/designing-assessment
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- What are widgets?
- Reported - view
Re: Due date
@BAVANEE PREYA Hi! Could you share the course URL with us?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Certificate without signature
Hi Alession! Please contact the course staff regarding this issue. You could either comment within the course for the facilitator to reply, or you could send them a direct message on their profile…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: How to do assessment from student's groups
@ASPALILA AWANG Hi Aspalila, I'm not able to see the group activity. Can you give me the direct link to the page with the activity, maybe also add me to the group? What kind of activity is it?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Alenka Prezelj

Re: Add comments

Re: Mobile App

Re: What's the difference between closing a class and setting the course offline?

Re: Course that I've created not showing up in my profile

Re: Export PDF file for the whole course

Re: Cannot enter "location" in my etams account for accreditation hours

Re: Assessor not seeing "assessment tab"

Re: Nesa accreditation

Re: Assessor not seeing "assessment tab"

Re: Haven't received certificate

Re: 3. Understanding course pages

Re: Question not accepting right answer

Re: Question not accepting right answer

Re: Question not accepting right answer

Re: Redirection

Re: Hi everyone! I'm new on here. How do I get fans/following?

Re: 2 different set of modules for a class

Re: Question not accepting right answer

Can't edit posts in the Gallery

Re: Layout button

Re: Due date

Re: What are widgets and how do I use them?

Re: Due date

Re: Certificate without signature

Re: How to do assessment from student's groups

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