Alenka Prezelj's Profile - OpenLearning Help Community

Latest Posts

Re: Due date
Hi there, can you please post the link to the course you're referring to? Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Ask the Community
- Reported - view
Re: The course no longer active
Hi Wen Ting, unfortunately, the course you are referring to has been turned offline. Please speak with your university or lecturer for more information.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: how to change student id
@Abel Pichardo We have replied to your e-mail!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Ask the Community
- Reported - view
Re: How to get access code for Mandarin Course?
Hi Nur Hanani, you might be able to get the activation code from the course staff. You can contact them by sending them a private message from their profile page.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: How to set up FAQs
@Tom March Hi Tom, unfortunately, that's right. But there's a workaround available for you. It's a bit extra work, but here's how you can do that: 1) Create a page, add it to the left-side menu.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Guide: Setting up portal's branding and appearance
- Reported - view
Re: Arrange files within a widget
Hi Chee, thank you for your suggestion, it's a great one! :) For now, may I suggest a workaround? You could upload just 1 file per widget, create one widget for each file,…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Suggest a Feature
- Reported - view
Re: 3. Understanding classes
@Jon Kensall Hi Jon, that's a great idea! For now, I will try to answer your questions here. There are two types of "private" courses: Invite-only or based on Activation code.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Guide: OpenLearning Basics
- Reported - view
Re: How should i go back to my old account ? but i forget the profile name but i do remember the password.
Hi there, do you know which e-address did you use to register? You can use that instead of your profile nme to log in.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Survey form - restrict multiple submissions
@Alberto Benavides Hi Alberto! We have a survey widget that you can use to create surveys. When you edit a page, make sure you choose All on the widget menu to see it.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- 1
- Suggest a Feature
- Reported - view
Re: i cannot to give the feedback in chapter1 😭
Hi Siti, can you please post the link to the page you're referring to?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: i can't upload video
Also, try renaming the video filename so that it only contains numbers, and then try to upload.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: i can't upload video
@Puteri Nabilah Hi Puteri, thank you for the video, but I also need the link to the page where you need to post the video.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Module 2 Activity
@Tonya Lawrence Hi Tonya, it's not a matching activity. It's just a self-reflection activity and you just have to check both boxes. :)
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Ask the Community
- Reported - view
Re: Module 2 Activity
Hi Tonya, could you please post the link to the page you're referring to?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Ask the Community
- Reported - view
Re: i can't upload video
Hi Puteri, could you please post the link to the page? Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Unable to Complete dAIS modules
Hi Georgia, please contact dAIS directly at playbook@ausport.gov.au. Thanks. :)
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: URL to use when copying a page?
@Chee Choon Won Hi, could you post the links? (of both courses, and the page you're trying to copy) It'll be easier to see what went wrong. If you prefer, you can send them to support@openlearning.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Ask the Community
- Reported - view
Re: Short answer widget - confusing name?
Yeah, this will work IF the course creators get the idea of "size of input". Please keep in mind that the issue is that the creators who use the wrong widget.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Suggest a Feature
- Reported - view
Re: Hi. I can't get started on the training as it's written that I need approval from the administrator. I am starting on hiv online training
Hi, if this is a private course, you need a code or an invitation from the course staff. You can always ask them for that by contacting them via their profile page.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Pet sitter course will not allow me to obtain certificate due to private interview issue
Hi Jacob, On the interview page, you currently have 2/14 completed. Did you fill out all boxed and pressed Submit each time? There is also one thing missing on this page: https://www.openlearning.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Incorrect name on certificate
@ZDUPB Nasha Natasha binti zulkifli Hi, I have replied to your e-mail.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Ask the Community
- Reported - view
Re: Incorrect name on certificate
@ZDUPB Nasha Natasha binti zulkifli Sure, could change your name accordingly in Account settings, and then when you are done, could you send us a message letting us know to support@openlearning.com?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Ask the Community
- Reported - view
Re: How do I toggle hyphenated text?
@MoneySmart team Hi! The issue has been fixed. Please let us know if you still have any issues. Thanks! :)
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Ask the Community
- Reported - view
Re: page couldd not be created at this path
Hi Shahreza, could you post the link to your course?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Ask the Community
- Reported - view
Re: How do I toggle hyphenated text?
@MoneySmart team Hi, thank you for checking. The issue has been passed on to our dev team to look into, and we will update you as soon as it is resolved.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Ask the Community
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Alenka Prezelj

Re: Due date

Re: The course no longer active

Re: how to change student id

Re: How to get access code for Mandarin Course?

Re: How to set up FAQs

Re: Arrange files within a widget

Re: 3. Understanding classes

Re: How should i go back to my old account ? but i forget the profile name but i do remember the password.

Re: Survey form - restrict multiple submissions

Re: i cannot to give the feedback in chapter1 😭

Re: i can't upload video

Re: i can't upload video

Re: Module 2 Activity

Re: Module 2 Activity

Re: i can't upload video

Re: Unable to Complete dAIS modules

Re: URL to use when copying a page?

Re: Short answer widget - confusing name?

Re: Hi. I can't get started on the training as it's written that I need approval from the administrator. I am starting on hiv online training

Re: Pet sitter course will not allow me to obtain certificate due to private interview issue

Re: Incorrect name on certificate

Re: Incorrect name on certificate

Re: How do I toggle hyphenated text?

Re: page couldd not be created at this path

Re: How do I toggle hyphenated text?

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