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How do I subscribe to a Starter or Institution plan?
This article explains how you can subscribe to a self-serve plan. If you prefer to subscribe and pay via invoice, please get in touch with sales@openlearning.com.…
updated
6 mths ago
4
replies
399
3
Last reply
LEE YEN NEE
3 yrs ago
Billing & Plans
How do I manage my subscription?
In this article Usage Billing details Change or reactivate a plan Manage users Manage institution Course marketplace This article is relevant for subscription owners and subscription administrators…
updated
4 mths ago
94
1
Billing & Plans
How do I update my plan?
In this article Self-serve partners Partners who pay via the invoice If I update my plan before my subscription renewal date, do I get a refund for the unused months?…
updated
5 mths ago
180
Billing & Plans
How do I switch from a monthly to a yearly subscription (or vice versa)?
In this article What happens when I switch billing cycles prior to my subscription’s renewal date? Pricing calculation example(s): Monthly to Yearly (Australian/International) example Example of how…
updated
6 mths ago
66
1
Billing & Plans
What counts towards my learner usage?
In this article What is learner usage? What is a class? What if a single user is enrolled in multiple classes? What is my usage limit? What if a learner is removed and re-enrols?…
updated
10 mths ago
1,100
6
Billing & Plans
How do I check how many available educator seats I have?
The number of educator sets under your subscription depends on your plan. For details, please refer to our Pricing page. To check how many educator seats under your subscription are currently taken:…
updated
10 mths ago
80
2
Billing & Plans
How do I update my payment details?
How do I update my payment details when using: Stripe Braintree Manual payment / Invoice The steps to update your credit card details may depend on the payment gateway.…
updated
1 yr ago
386
5
Billing & Plans
How do I cancel my subscription/plan?
In this article General cancellation information How to cancel a subscription / plan I don't see the option to cancel my plan How to cancel a Teach subscription?…
updated
1 mth ago
2
replies
731
2
Last reply
Omnaya Omar
Customer Success
2 yrs ago
Billing & Plans
How do I set up a paid class and when do I receive course earnings? How do I set up Stripe Connect?
Contents What is a Stripe Connect Account? What are the benefits of a Stripe Connect Account? How do I set up my Stripe Connect Account? How to set up a paid class?…
updated
5 mths ago
8
replies
2,847
8
Last reply
Alenka Prezelj
Customer Success
1 yr ago
Billing & Plans
Is Stripe Connect available for my country?
What is Stripe Connect? Which countries is Stripe Connect available in? My country is not on the list. Can I still run a paid course on OpenLearning? What is Stripe Connect?…
updated
1 yr ago
192
Billing & Plans
Can an organisation pay for course enrolments via invoice?
Sometimes an organisation wants to pay to enrol participants in one or many paid courses via invoice. They might ask you as a course provider, or they may reach out to our OpenLearning Customer…
updated
1 yr ago
1
reply
377
Last reply
BANIAH BINTI MUSTAM
3 yrs ago
Classes
How to set up discounted or free learner access for institution members
This feature enables institution members to get discounted or free learner access to institution courses that are otherwise paid for non-members. Step 1 To begin using this feature,…
updated
3 wk ago
67
1
Billing & Plans
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Home
Billing and Plans
Billing & Plans
Community
Ask the Community
Report an Issue
Suggest a Feature
Fixed and Solved Issues
User Support
Getting started
Account Settings
My Profile
Mobile App Tips and Feedback
Learner Support
Choosing Courses
Completing a Course
Credentials, certificates, badges and achievements
Common Issues
Course Design
Course Creator Guides
Guide: OpenLearning Basics
Guide: Course Appearance & Landing Page
Guide: Content & Activities
Guide: Facilitating Your Course
Guide: Course Quality Review Process
Getting Started
Roles & Permissions
Classes
Creating a Course
Learning Outcomes
Appearance & Branding
Accessibility
Modules & Pages
OpenLearning AI Assistant
Groups
Credentials: Badges & Certificates
Miscellaneous
Widgets
What are widgets?
Core Widgets
Quiz Widgets
Beta Widgets
Integration Widgets
Advanced Widgets
Launching Your Course
Going Live
Running a Course
Enrolments
Facilitation
Issuing Badges & Certificates
Statistics & Exports
Troubleshooting
Troubleshooting Tips
Institution Portals
Guide: Getting Started
Guide: Setting up portal's branding and appearance
Guide: Course management under institution portal
Guide: Institution roles and enrolment management
Guide: Qualifications
Guide: Student Data
Integrations
Single Sign On
LTI Consumers (sign on)
LTI Tool Providers (embed or launch tools)
Course Content Integrations
xAPI / LRS (receive data)
Zapier (integrations platform)
OpenLearning APIs (for developers)
Assessments
What Are Assessments?
Assessment Reports
Assessing Students
Latest News
Tags
OpenLearning