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How do I subscribe to a Personal plan?
In this article... Starting a trial Cancelling a trial Subscribing in the future H ow do I start a Free Personal Plan Trial? A Personal educator plan is best for individual teachers looking to teach…
- 9 days ago
- 22 replies
- 647
- 19
- Suriani Binti Hasim1 yr ago
- Billing & Plans
How do I subscribe to an Institution plan?
In this article The institution plan benefits How to subscribe to an institution plan The next step The Institution plan is perfect for education providers who are looking for a solution that scales…
- 9 days ago
- 4 replies
- 201
- 1
- LEE YEN NEE1 yr ago
- Billing & Plans
How do I subscribe to an Educator Plan?
OpenLearning’s Educator Plan is a legacy plan and is discontinued for new subscribers. If you have a subscription to an Educator Plan and have questions, please contact support@openlearning.…
- 9 days ago
- 6 replies
- 780
- 3
- LEE YEN NEE1 yr ago
- Billing & Plans
What counts towards my learner usage?
In this article What is learner usage? What is a class? What if a single user is enrolled in multiple classes? What is my usage limit? What if a learner is removed and re-enrols?…
- 9 days ago
- 445
- 4
- Billing & Plans
How do I update my payment details?
How do I update my payment details when using: Stripe Braintree Manual payment / Invoice The steps to update your credit card details may depend on the payment gateway.…
- 12 days ago
- 286
- 5
- Billing & Plans
How do I cancel my subscription/plan?
In this article General cancellation information How to cancel a legacy Educator/Personal plan How to cancel a Personal plan How to cancel an Institution plan I don't see the option to cancel my…
- 12 days ago
- 2 replies
- 489
- 2
- Omnaya OmarCustomer Success9 mths ago
- Billing & Plans
How do I set up a paid class and when do I receive course earnings? How do I set up Stripe Connect?
In this article How to set up a paid class What is a Stripe Connect Account? Benefits of a Stripe Connect Account? How do I set up my Stripe Connect Account?…
- 7 days ago
- 4 replies
- 1,839
- 8
- Yvonne McGarry10 mths ago
- Billing & Plans
Is Stripe Connect available for my country?
What is Stripe Connect? Which countries is Stripe Connect available in? My country is not on the list. Can I still run a paid course on OpenLearning? What is Stripe Connect?…
- 12 days ago
- 77
- Billing & Plans
Can an organisation pay for course enrolments via invoice?
Sometimes an organisation wants to pay to enrol participants in one or many paid courses via invoice. They might ask you as a course provider, or they may reach out to our OpenLearning Customer…
- 12 days ago
- 1 reply
- 240
- BANIAH BINTI MUSTAM1 yr ago
- Classes

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