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How do I subscribe to a Starter or Institution plan? (for Australia / International)
The Starter plan is available globally except for Malaysia and Indonesia. The Institution plan is available globally. For other plans available in Malaysia and Indonesia, please check this article .…
7 days ago
4
replies
261
2
LEE YEN NEE
2 yrs ago
Billing & Plans
How do I subscribe to a Growth, Pro or Institution plan? (for Malaysia & Indonesia)
The Growth and Pro plans are currently available in Malaysia and Indonesia only. The Institution plan is available globally. For other plans available in other countries, please check this article .…
7 days ago
11
Billing & Plans
What counts towards my learner usage?
In this article What is learner usage? What is a class? What if a single user is enrolled in multiple classes? What is my usage limit? What if a learner is removed and re-enrols?…
5 mths ago
685
5
Billing & Plans
How do I update my plan?
In this article Self-serve option Personal plan (Braintree) Personal, Starter, Growth, Pro or Institution plan (Stripe payment gateway) Invoice payment option If I update my plan before my…
11 days ago
47
Billing & Plans
How do I switch billing cycles (monthly to yearly)?
In this article Switching from Monthly to Yearly billing cycle Personal Plan (Stripe) Starter Plan (Stripe) Institution Plan (Stripe) A subscription owner (institution plan) with an active…
2 mths ago
34
Billing & Plans
How do I update my payment details?
How do I update my payment details when using: Stripe Braintree Manual payment / Invoice The steps to update your credit card details may depend on the payment gateway.…
5 mths ago
317
5
Billing & Plans
How do I cancel my subscription/plan?
In this article General cancellation information How to cancel a legacy Educator/Personal plan How to cancel a Personal plan How to cancel an Institution plan I don't see the option to cancel my…
5 mths ago
2
replies
569
2
Omnaya Omar
Customer Success
1 yr ago
Billing & Plans
How do I set up a paid class and when do I receive course earnings? How do I set up Stripe Connect?
How to set up a paid class What is a Stripe Connect Account? Benefits of a Stripe Connect Account? How do I set up my Stripe Connect Account? Is Stripe Connect available for my country?…
3 mths ago
8
replies
2,185
8
Alenka Prezelj
Customer Success
3 mths ago
Billing & Plans
Is Stripe Connect available for my country?
What is Stripe Connect? Which countries is Stripe Connect available in? My country is not on the list. Can I still run a paid course on OpenLearning? What is Stripe Connect?…
3 mths ago
123
Billing & Plans
Can an organisation pay for course enrolments via invoice?
Sometimes an organisation wants to pay to enrol participants in one or many paid courses via invoice. They might ask you as a course provider, or they may reach out to our OpenLearning Customer…
1 mth ago
1
reply
295
BANIAH BINTI MUSTAM
2 yrs ago
Classes
How do I subscribe to a Personal plan?
OpenLearning’s Personal Plan is a legacy plan that has been discontinued and is no longer available for new subscribers. If you had or have an active subscription to the Personal Plan and have…
1 mth ago
22
replies
706
20
Suriani Binti Hasim
1 yr ago
Billing & Plans
How do I subscribe to an Educator Plan?
OpenLearning’s Educator Plan is a legacy plan and is discontinued for new subscribers. If you have a subscription to an Educator Plan and have questions, please contact support@openlearning.…
5 mths ago
6
replies
828
3
LEE YEN NEE
2 yrs ago
Billing & Plans
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Home
Internal Space
Internal Articles
Finance related articles
Old stuff
Billing and Plans
Billing & Plans
Community
Ask the Community
Report an Issue
Suggest a Feature
Fixed and Solved Issues
User Support
Getting started
Account Settings
My Profile
Mobile App Tips and Feedback
Learner Support
Choosing Courses
Completing a Course
Credentials, certificates, badges and achievements
Common Issues
Course Design
Course Creator Guides
Guide: OpenLearning Basics
Guide: Course Appearance & Landing Page
Guide: Content & Activities
Guide: Running Your Course
Guide: Course Quality Review Process
Getting Started
Roles & Permissions
Classes
Creating a Course
Learning Outcomes
Appearance & Branding
Accessibility
Modules & Pages
Groups
Credentials: Badges & Certificates
Miscellaneous
Widgets
What are widgets?
Core Widgets
Quiz Widgets
Beta Widgets
Integration Widgets
Advanced Widgets
Launching Your Course
Going Live
Running a Course
Enrolments
Facilitation
Issuing Badges & Certificates
Statistics & Exports
Troubleshooting
Troubleshooting Tips
Institution Portals
Guide: Getting Started
Guide: Setting Up Your Portal
Guide: Qualifications
Guide: Institution roles and enrolment management
Guide: Student Data
Integrations
LTI Consumers (sign on)
LTI Tool Providers (embed or launch tools)
xAPI (receive data)
Zapier (integrations platform)
OpenLearning APIs (for developers)
Assessments
What Are Assessments?
Assessment Reports
Assessing Students
Latest News
Tags
View all tags
OpenLearning