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Help Community Guidelines
OpenLearning's philosophy is centered around enabling meaningful and enjoyable learning communities. As such, we urge everyone to feel comfortable taking part in our Help Community to ask questions,…
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crossword puzzle
Hi , I’ve been stuck on this crossword puzzle for a while and have tried all the obvious answers without success. Could there possibly be an error in the layout?…
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I am unable to complete the entire learning process because I am unable to open a video
In OpenLearning, for my UEEC course, there is a video in Activity 8 of the Reference Academic Sources section in the Information Literature section of Unit 1 that cannot be opened.…
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Best Practices for Using OpenLearning for Online Course Development
Hello everyone, I am relatively new to OpenLearning and am asking for some best practices you have in mind for creating good online courses on this platform.…
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Course Progress Not Saving
Hello I’ve been working through a course on OpenLearning; but I’ve noticed that my progress isn’t saving correctly. 😑 Even after completing modules and marking them as done, when I log back in,…
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Certificate of course completion
Hi there, I have completed my course but haven't received a certificate of course completion which I need to show to my university. Was just wondering how I get this? Thanks
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How do I delete a course?
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Request for Assistance with Email Permission Settings
Dear Sir or Madam, I hope this message finds you well. I apologize for any inconvenience, but I need assistance regarding my email permission settings. It seems that I may have missed the option to…
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Do not receive certificates
Hello i still did not receive my certificates for my course neither can i view my transcript . PLEASE ADVISE!
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VIDEO PLAYBACK UNAVAILABLE
Hi. I am currently trying to complete my Pro-ELT course but i was unable to do so and currently stuck at 99%. This is due to the fact that one of the video in the module couldn't be play.…
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elevate mentoring certificate
Hello my name is Heather Majurey-Lombardo I cant seem to finish this course elevate mentoring program because the part i need to look at a resource is not provided to open.…
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NO CERTIFICATE OR TRANSCRIPT
Hello i still did not receive my certificates for my course neither can i view my transcript . PLEASE ADVISE!
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How to complete a course?
I joined a course (Homepage - Unlocking Brain Based Strategies of Communication for Leadership - Centre for Lifelong Learning, Universiti Brunei Darussalam - OpenLearning).…
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Course certificate
I cannot get my certificate even after completing everything inside the course
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I need help for my own open learning account!
I am sorry to disturb everyone. I made a mistake with my account, and now my account is out of survive. Can you reactivate my openlearing account?
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How do I set up my AI laptop to integrate with OpenLearning’s API for data analysis?
Hello everyone, I have an AI-powered laptop(Yoga Slim 7i Gen 9 Aura Edition (15" Intel)) and want to use it with OpenLearning’s API to do data analysis.…
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30-Day Free Trial without Payment
Hi Open Learning Team, I would like to enquire if I can get a trial for this without needing to key in my payment credentials? Thank you.
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Joining another class from the Landing page
I have two classes: - default class (free) - Paid class (paid and get restricted content) If a student has already joined the default (free class) and wants to pay to get the extra content,…
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Looking to Purchase an AI PC for Automating Course Content Creation – Any Recommendations?
Hi everyone, I’m looking to buy an AI PC and was curious if anyone here has used one to automate creating course content. Does it make the process faster or easier?…
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What features should I look for when choosing an i9 laptop for programming?
Hi everyone, I'm considering purchasing one of the i9 laptops for programming and would like some advice on what features I should focus on. I'll be handling resource-intensive tasks like software…
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Problem too open a file
Hello, I have been using openElearning for a while, but now I have a serious problem: If I open an xyz.openelarning file (47 MB), make no changes and then save it,…
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"3-hour face-to-face session" Attendance Check
Hi, I have a question about 3-hour face-to-face session. To receive the offical certificate, it is said that I need to attend a 3-hour face-to-face session at Western Sydney University's Start-up…
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How can OpenLearning leverage converged networking to enhance seamless course delivery for students in remote and hybrid learning models?
Hey everyone, I’m looking to explore how OpenLearning can utilize converged networking to enhance course delivery, especially for students engaged in remote and hybrid learning models.…
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Recommended Refresh Rates for Curved Monitors in Online Learning
Hi everyone, I'm considering upgrading to a curved monitor for my online learning setup and would love some advice. I currently have a Lenovo Legion 5i with the following specs:…
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Report an IssueHelp us improve the OpenLearning experience by reporting bugs and issues.
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Fixed and Solved IssuesSee which issues we've resolved and fixed.
