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Help Community Guidelines
OpenLearning's philosophy is centered around enabling meaningful and enjoyable learning communities. As such, we urge everyone to feel comfortable taking part in our Help Community to ask questions,…
- Brooke Hahn
- Content Writer & Marketer
- Brooke_Hahn
- 2 yrs ago
- 13 replies
- 646
- 10
- wong mei yoke9 mths ago
- Ask the Community
3
Message for anyone who completed the course but did not receive a certificate!
Dear all, there are some technical issues with the certificates right now. Rest assured, as soon as the issues are fixed, if you have reached 100%, you will receive your certificate.…
- Alenka PrezeljCustomer Success
- Customer Success Advocate
- Alenka_Prezelj
- 11 mths ago
- 5 replies
- 55
- 3
- NOR AZIHAN BT ABDULLAH10 mths ago
- Ask the Community
2
Hemah Bicara Hemat Belanja
terhenti pada 58% kursus...minta bantuan
- NOR AISAH BINTI JAIS
- NOR_AISAH_BINTI_JAIS
- 10 mths ago
- 2 replies
- 153
- 2
- KAMSINAWATI ARAHMAN6 mths ago
- Ask the Community
- Answered
- Answered
2
How do I remove a badge from my profile page?
Hello! I have noticed that all badges I've earned are shown on my new profile page. How can I remove/hide one or more of the badges? Thanks!
- Katarina Chmolova
- Katarina_Chmolova
- 2 yrs ago
- 2 replies
- 99
- 2
- Alenka PrezeljCustomer Success7 mths ago
- Ask the Community
- Answered
- Answered
2
tidak boleh sambung kursus
oleh sebab masalah komputer, saya berjaya lengkapkan 83% shj. apa yang saya perlu lakukan untuk selesaikan kursus ini? terima kasih.
- THOW BEE HOW
- THOW_BEE_HOW
- 10 mths ago
- 4 replies
- 33
- 2
- Norhasimah10 mths ago
- Ask the Community
- Answered
- Answered
2
cannot login again..because last 2 day ago i did not finish this activity..how?can help me please.how to continue again
- AREN ANAK AMIT
- AREN_ANAK_AMIT
- 10 mths ago
- 6 replies
- 58
- 2
- Omnaya OmarCustomer Success10 mths ago
- Ask the Community
- Answered
- Answered
2
Saya dah selesai 100% dan dapat You Are Awesome, tapi tak dpt keluarkan sijil.
- WATI BINTI MOHAMAD
- WATI_BINTI_MOHAMAD.1
- 11 mths ago
- 3 replies
- 19
- 2
- LAI SHANE YUEN11 mths ago
- Ask the Community
- Answered
- Answered
2
Hi everyone! I'm new on here. How do I get fans/following?
- Denise Luise
- Denise_Luise
- 1 yr ago
- 3 replies
- 110
- 2
- Alenka PrezeljCustomer Success1 yr ago
- Ask the Community
- Answered
- Answered
2
Delete a course
Hi How can I create a course that is still offline?
- Irene Tan
- Irene_Tan
- 2 yrs ago
- 11 replies
- 784
- 2
- Ania Skowron2 yrs ago
- Ask the Community
- Answered
- Answered
1
Attach mathematica files
How do I add mathematica file. When I try to do that it gives an error extension nor permitted nb Somehow openlearning used to allow this in the past, but doesn't like mathematica files now
- Christiaan Mantz
- Christiaan_Mantz
- 1 mth ago
- 1 reply
- 3
- 1
- Ronald Silvosafacilitator4 wk ago
- Ask the Community
- Answered
- Answered
1
Sijil Akpk KPM hemah bicara hemah belanja hilang,bagaimana nak dapatkan sijil dan id semula
- NORSUHADA BINTI ZAKARIA
- NORSUHADA_BINTI_ZAKARIA
- 6 mths ago
- 4 replies
- 148
- 1
- Alenka PrezeljCustomer Success2 mths ago
- Ask the Community
- Answered
- Answered
1
Search function
Hi. Can anyone tell me if there is a search function within the course content? Eg if I can remember reading something about a topic, can I search for it or do I need to trawl through the content…
- Nat Eiffler
- Nat_Eiffler
- 3 mths ago
- 2 replies
- 7
- 1
- mahaa3 mths ago
- Ask the Community
- Answered
- Answered
1
troubleshooting
HEMAH BICARA HEBAT BELANJA ( KPM ). I was about to complete that course early this morning, Apr 30, 2020 ( 92% ) when the page accidently went missing.…
- AHMAD MOHD ALI
- AHMAD_MOHD_ALI
- 3 mths ago
- 1 reply
- 17
- 1
- Alenka PrezeljCustomer Success8 mths ago
- Ask the Community
- Answered
- Answered
1
Blocked from my own course
I'm quite disappointed - I designed a course with *my own* content and material. At the time there was no mention of any educator fee ! So now, I have this online resource which was billed as free…
- Heather Bradley
- Heather_Bradley
- 3 mths ago
- 2 replies
- 41
- 1
- Heather Bradley1 yr ago
- Ask the Community
- Solved
- Solved
1
Creating a tracking module or component
I would like to create a tracking or module or component where when each student completes X number of activities which equates to fulfilling completion of the course,…
- Reid Ready Training
- Helping new and inspiring coaches develop core skills to become experts in their industry.
- Reid_Ready
- 3 mths ago
- 3 replies
- 158
- 1
- Alenka PrezeljCustomer Success2 yrs ago
- Ask the Community
- Answered
- Answered
1
Dear course creators, do you make sure your course has demand before creating them?
Throughout my career with OpenLearining, I noticed many course creators skip a vital part of their course creation journey - market validation - making sure your online course is of interest to a…
- Lim Sim Yee
- Lim_Sim_Yee
- 3 mths ago
- 19
- 1
- Ask the Community
1
Confusion on Groups
Hello, I am trying to sort out how to organize the group thing. I have a course that I will be running 2 or more classes simultaneously. Each class (4-5 students) will have it owns sharing space…
- Natalie Forrest
- Natalie_Forrest
- 3 mths ago
- 5 replies
- 236
- 1
- Alenka PrezeljCustomer Success2 yrs ago
- Ask the Community
- Answered
- Answered
1
Certificate
I m doing course name ' Introduction to wines' is that course has certificate?
- Navjot Singh
- Navjot_Singh
- 4 mths ago
- 1 reply
- 32
- 1
- Ronald Silvosafacilitator7 mths ago
- Ask the Community
- Answered
- Answered
1
Krusus NIOSH. ASAS keselamata
- JOHAN BIN RAHMAN
- JOHAN_BIN_RAHMAN
- 4 mths ago
- 1 reply
- 8
- 1
- Ronald Silvosafacilitator4 mths ago
- Ask the Community
1
Delete My Account
Hi there, I have a 3 account. But how does i delete my other account? 🤔
- Qistina Safiah
- Qistina_Safiah
- 4 mths ago
- 2 replies
- 45
- 1
- Omnaya OmarCustomer Success1 yr ago
- Ask the Community
- Answered
- Answered
1
my progress report page showing kudos -0. What is the "kudos" ? where and how can i find this or achieve ?? Please tell me .
- Sohel rana shaikh
- Sohel_rana_shaikh
- 4 mths ago
- 1 reply
- 8
- 1
- Alenka PrezeljCustomer Success4 mths ago
- Ask the Community
- Answered
- Answered
1
Playback speed
Hi, Does anyone know how to change the playback speed of the videos to 1.5x? Thanks in advance.
- Peter Muller
- Peter_Muller
- 5 mths ago
- 1 reply
- 7
- 1
- Alenka PrezeljCustomer Success5 mths ago
- Ask the Community
- Answered
- Answered
1
Assessment page not loading
Everytime i get to the assessment page, it does not come up immediately and it takes weeks for it to finally show all the questions, i need to get my assessment done and move on to the next section,…
- Omobolade elizabeth
- Copywriter, content writer
- Omobolade_elizabeth
- 6 mths ago
- 1 reply
- 5
- 1
- Charles Sebastianfacilitator6 mths ago
- Ask the Community
- Answered
- Answered
1
28th page
Knowledge checking page is not showing
- Adimulam Venkatesh
- CRICKET HEAD COACH
- Adimulam_Venkatesh
- 6 mths ago
- 1 reply
- 1
- 1
- Charles Sebastianfacilitator6 mths ago
- Ask the Community
- Answered
- Answered
1
logging a completed course with ETAMS
Could anyone pls help me log in a completed course on ETAMS? Does this happen automatically as I gave them my accreditation number? I have sighted the certificate of completion. Thanks :>
- Liz kerr
- Liz_kerr
- 6 mths ago
- 1 reply
- 5
- 1
- Alenka PrezeljCustomer Success6 mths ago
- Ask the Community
- Answered
- Answered

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