Telehealth Course

Lauren_Potts
5 yrs ago
11replies
Answered

Hi,

I am having trouble completing this course, I have made it to the end but I am having trouble completing the drag and drop activity. I have completed it a number of times but it continues to say that the answers are incorrect, has this happened to anyone else? I have tried moving them around but it still says incorrect!

Thanks

- ronsilvosa
- 5 yrs ago
- Reported - view
Hi Lauren,

Thanks for reaching out. I tested and managed to complete the activity (see screenshot). Please try again and your Course Completion will be marked Completed once you've successfully matched the answers.
- Rebecca_Vegter
  
  2 yrs ago
  
  Reported - view
  i'm also having the same issues. I cant understand which one is wrong!
  
  Screenshot 2023-08-08 at 11.36.47 pm
- Customer Success & Onboarding Advocate
  
  Diane_Luchavez
  
  2 yrs ago
  
  Reported - view
  Hi there! I apologise for the inconvenience. Our engineers are already looking into this issue and we will update you here as soon as this is fixed. Thank you!
- Rebecca_Vegter
  
  2 yrs ago
  
  Reported - view
  Hi thanks so much for your quick reply. Can you confirm i had it right? its been driving me crazy!
- Ines_Repnik.1
  
  2 yrs ago
  
  Reported - view
  Hi! we cannot confirm if you had the right solution but I can confirm there's an issue with the widget on this page. Our engineers are finalizing the fix at the moment. Once it's released, I'll update you again so you will be able to see if your response is indeed correct. We do appreciate your patience!
  
  Many thanks.
- Rebecca_Vegter
  
  2 yrs ago
  
  Reported - view
  all good ive tried again and it worked :) I really appreciate your prompt responses and help
- Customer Success and Onboarding Associate
  
  Ferry_Darmadi
  
  2 yrs ago
  
  Reported - view
  Thanks for the confirmation. Have a great week ahead.
- Emma.3
  
  1 yr ago
  
  Reported - view
  I'm having the exact same issue! I emailed open learning and they told me to mention it here for assistance.
- Customer Success and Onboarding Associate
  
  Ferry_Darmadi
  
  1 yr ago
  
  Reported - view
  I can see you have completed the course now. Please let us know if you have any further questions.
- Chelsea_Cooper
- 2 yrs ago
- Reported - view
Hello,

I am having the same issue as well! I have spent hours on this question and have tried every possible option but none of them are correct?
- Customer Success & Onboarding Team Leader at OpenLearning
  
  Alenka_Prezelj
  
  2 yrs ago
  
  Reported - view
  Hi Chelsea, can you please send the link to the page you're referring to and a screenshot of your answers to support@openlearning.com and we'll take a closer look.
  
  Thank you.