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Category Matching stopped working
In our course Calisthenics Level 1, Module 3, section 3 we have a category matching. I've sent the correct answers to students and it won't mark this section as complete for anyone,…
- Alexandra Otzen
- Alexandra_Otzen
- yesterday
- 1 reply
- 8
- Alenka Prezeljyesterday
- Report an Issue
0
Why can't submit ?
in TITAS Activity 10.1, I check my answers and it show "Correct!" But the issue is... I CAN'T SUBMIT EVEN THE ANSWERS SHOW ALL CORRECT.
- Tan Yii Jing
- Tan_Yii_Jing
- 2 days ago
- 1 reply
- 9
- Alenka Prezeljyesterday
- Report an Issue
0
Help ! I’m getting other people’s notifications and comments in my mail. Please help to stop the same. Thanks
- Neelima Choudhary
- Neelima_Choudhary
- 9 days ago
- 1 reply
- 12
- Alenka Prezelj8 days ago
- Report an Issue
- Acknowledged Bug
- Acknowledged Bug
0
As a course admin, when trying to change the 'access' of a page via settings, the calendar appears behind the other window
- Nick Jones
- Nick_Jones
- 8 days ago
- 11
- Report an Issue
0
Mobile App latest issues
i) Unable to download certificates and file from Share file widget. No respond from the page. Refer to IR 121. Occurs in iOS and Android. ii) Promotional Video did not appear in Course Landing page.…
- Azzam Mohd Noor
- Azzam_Mohd_Noor
- 3 wk ago
- 1 reply
- 24
- Alenka Prezelj11 days ago
- Report an Issue
0
Inbox flooded
Hi my email inbox is being flooded with comments from Rebecca at RTA, it seems every time she comments on other peoples posts I am getting it through email even though I haven't even done the course.…
- Janina Gaynor
- Janina_Gaynor
- 2 wk ago
- 1 reply
- 10
- Alenka Prezelj2 wk ago
- Report an Issue
- Acknowledged Bug
- Acknowledged Bug
0
Can't see the student statistics
Hello, I have an issue when i am going to see the statistics for the students in all of my courses. As you see in the first picture at the students and comments tab (picture 1) i get the following…
- IASIS
- IASIS
- 3 wk ago
- 1 reply
- 25
- Omnaya Omar2 wk ago
- Report an Issue
0
Filestack still allow users to download and print even after ticking hide download link on File widget
As the title suggests, Filestack still allow users to download and print even after ticking hide download link. Tested with Chrome, Firefox and IE. Both as a student and as an admin.
- Teuku Emiraldi
- Customer Success Team
- emiraldiz
- 1 mth ago
- 26
- Report an Issue
0
Receiving notifications very late
On 18 Sept I received a notification that a course facilitator made a post 2 mins ago but the post was made on 23 July.
- Nick Jones
- Nick_Jones
- 1 mth ago
- 25
- Report an Issue
0
My Progress page in Safari and Firefox is missing/obscuring information
Currently, in OL v.2 courses that are in institutions and not in institutions the "My Progress" bar is not showing in Safari and Firefox browsers. If a user visits the "My Progress" URL in another…
- Kaolin McEvoy
- Kaolin_McEvoy
- 1 mth ago
- 25
- Report an Issue
0
When I delete a comment, the replies to that comment appear to become attached to the comment above the deleted comment.
See video: - I delete comment 1. - Replies of comment 1 appear to become replies of comment 2. - If there is no comment 2, the replies just float, unattached to anything.…
- Melody Wang
- Melody_Wang
- 1 mth ago
- 29
- Report an Issue
- Possible Bug
- Possible Bug
0
Video widget source issue
As a course creator, if I have previously uploaded a video to the 'File upload' section of a video widget, then I change to the 'URL' option as the video source,…
- Nick Jones
- Nick_Jones
- 1 mth ago
- 27
- Report an Issue
0
The insert link button in module text editor not working
When I try to hyperlink text in the module editor (Course Setup > Content), the link button doesn't work. I've tested it on Chrome, Firefox and Safari. The link button in the text widget on regular…
- Brooke Hahn
- Chief Learning Officer
- Brooke_Hahn
- 2 mths ago
- 3 replies
- 111
- Bettina Pfaendner1 mth ago
- Report an Issue
- Acknowledged Bug
- Acknowledged Bug
0
'Course images' icons inserting different image
Inside a text widget, when I click on the 'insert/edit image' button then 'Course images', some images when clicked insert a different image from the course than the one clicked.
- Nick Jones
- Nick_Jones
- 1 mth ago
- 26
- Report an Issue
- Possible Bug
- Possible Bug
0
Link leading to old help page
Hey everyone! I noticed that this link leads to an old help page.
- Alenka Prezelj
- Customer Support Team
- Alenka_Prezelj
- 2 mths ago
- 32
- Report an Issue
0
Contents of a text widget seems to 'disappear' when editing a page
On several occasions the entire contents of a text widget has disappeared (ie. the widget goes blank/white) when editing a page. It usually happens when editing another widget on the page.…
- Nick Jones
- Nick_Jones
- 2 mths ago
- 27
- Report an Issue
0
Hyperlinked images text widgets are underlined
Hyperlinked images text widgets are underlined even when 'Style: Never underlined' is selected in link setup.
- Nick Jones
- Nick_Jones
- 2 mths ago
- 34
- Report an Issue
0
Text widgets show plain text in edit/setup mode
Often when editing the contents of a text widget the widget displays in 'plain text' mode – it the font looks like Times New Roman, images/text don't go where they're told etc.…
- Nick Jones
- Nick_Jones
- 2 mths ago
- 3 replies
- 61
- Nick Jones2 mths ago
- Report an Issue
- Acknowledged Bug
- Acknowledged Bug
0
I can't select 'Manage my enrolments' with new topbar
When I try to access the Manage My Enrolments or Learn Something New options, (that appear at the end of the courses list drop-down in the topbar), the options are actually hidden under the frame in…
- Brooke Hahn
- Chief Learning Officer
- Brooke_Hahn
- 2 mths ago
- 97
- Report an Issue
- Acknowledged Bug
- Acknowledged Bug
1
Title on browser tab doesn't change
When I go from one page to another the title of the tab doesn't update in my browser.
- Nick Jones
- Nick_Jones
- 2 mths ago
- 32
- 1
- Report an Issue
1
Light weight rich text editing in comments is no longer working?
This used to bring up a little pop up editor where you could bold/italic/underline
- Melody Wang
- Melody_Wang
- 2 mths ago
- 66
- 1
- Report an Issue
- Acknowledged Bug
- Acknowledged Bug
0
Audio rendering issue
For the "play audio file" widget, in Chrome, the filename is being cut off. we see the top half of the text but not the button half (image attached). For what it's worth,…
- Tal Greengard
- Tal_Greengard
- 2 mths ago
- 59
- Report an Issue
0
Teacher Access link producing empty Administer Students tab
When I go to Course Setup > General > Teacher Access , it produces a blank Administer Students tab. It happens in any course. For example Course URL: https://www.openlearning.…
- Brooke Hahn
- Chief Learning Officer
- Brooke_Hahn
- 3 mths ago
- 51
- Report an Issue
- Acknowledged Bug
- Acknowledged Bug
0
Mobile App has a "JSON decode" error on login
Upon logging in I get a popup saying that there was a JSON decode error - seems to be trying to decode an HTML response (possibly an HTTP error - e.g. 400 or 500) choking on the first "<" of an…
- David Collien
- David_Collien
- 4 mths ago
- 63
- Report an Issue
0
Mobile App lists modules out of order
- David Collien
- David_Collien
- 4 mths ago
- 51
- Report an Issue

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