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the crossword question
At this level 2, I am unable to complete the crossword puzzle because the letter boxes do not match with one another. Because of this issue, I cannot complete that part and therefore I am unable to…
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Cannot Download Certificate
Hi, for your information, I already complete English As A Instructional Language For Preschool Teacher Level 4. But I unable to download my certificate.…
- Solved
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Unable to download certificate
Hi, for your information, I already complete English As A Instructional Language For Preschool Teacher Level 2. But I unable to download my certificate.…
- Solved
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Unable to download certificate
Hi, I had complete my course English as Instruction Language for Preschool teachers Level 4, but when I click the credential link to download my certificate, it had turn to page can't be found.…
- Solved
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Can't pay for a course - "join now" link doesn't work
I have been trying to join a course, Business Etiquette, but every time I click "Join Now," an error sign pops up instead of the payment page.
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UNABLE TO DOWNLOAD CERTIFICATE
I have finished my task but still have not received the certificate yet.
- Solved
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UNABLE TO COMPLETE THE COURSE DUE TO BUGS
Dear Support Team, I am unable to proceed because the questions are not displaying on my screen. As a result, I cannot answer or complete the progress to 100%.…
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SACE Stage 2 Biology certificates
I wanted to let you know that I have successfully completed all four Biology modules / topics. However, I'm unable to locate where to download the completion certificates.…
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Hyperlink not working
Hello the hyperlink in Module.1, Section.2. (Professional Identity) located under the heading ‘Reflective Practice’ simply will not open to page 246 of the text by Hill, Hall and Glew.…
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Professional Standards And Codes
Hi there, Can anyone help me on this please? I tried more than 20 times but it's always showing an error. If you have faced similiar situation can you please guide me how to solve this please?…
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Portrait video looks stretched after upload (video widget)
Hi OpenLearning team, We uploaded a portrait video using video widget, but after uploading, it appears stretched or zoomed in, and the aspect ratio is not maintained.…
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understanding play Therapy workshop certificate.
Good day, I have completed the workshop on Understanding Play Therapy, but now I can not seem to download my certificate. Help Please.
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Unable to download certificate
I have completed the course and the certificate is awarded, but clicking “Download credential” shows: “This www.openlearning.com page can’t be found.” Please help fix this.
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AI applications course - Learning material not updating completion and not loading properly
I am doing the AI Applications course and I am having issues with the learning materials. Here are some of the issues: 1. Lessons don't get updated to show completion after going through the whole…
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NO course work on my dashboard
Good day, I paid for my course today and there is no course work uploading or showing. Please see attachment. URGENT HELP. Thanks
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Course work not loading at all.
Hi, I can't seem to start or see any the Maths Bridging coursework I need to do. The window says "Error: Loading chunk…
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Issue with incomplete activity
I'm part way through the Mathematics Bridging Course for Initial Teacher Education, and there is a module that is showing incomplete despite having completed all the activities etc.…
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Issue with Incomplete Activity Despite Completion
Hi there, I recently completed all the activities in a course, but the platform still indicates that one activity is incomplete (98% done). I’ve double-checked and am certain I’ve completed it,…
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Additional Precautions - Infection Prevention and Control
Hey, Just trying to move ahead in the Infection prevention and control - learning activities - 5 of 6 - additional precautions. The matching quiz keeping saying "incorrect try again".…
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Issue with incomplete activity
Hi, I have completed all the modules in my course Clinical Audit: An Introduction, however it still shows that Module 6 Lesson 6 is incomplete (99% done).…
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Your IPv6 interface is down
Hi, Anyone who is using IPv6 is getting a timeout message from openlearning. If I turn off the IPv6 protocol on my PC, everything works fine. This is quite a technical workaround that most people…
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Not accepting response
Drag and drop keeps giving a "NOT QUITE CORRECT, PLEASE TRY AGAIN" error. I have put the same answers as friends who have gotten it correct. How do I fix this?
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Fixed and Solved IssuesSee which issues we've resolved and fixed.











