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Images not displaying in quizzes
Hi! Some images are not displaying in my quizzes anymore (they were displaying in the quizzes when the course ran in previous years). Any suggestions/help? Thanks!
- Kate Jackson
- Kate_Jackson.1
- 9 hrs ago
- 1
- Report an Issue
0
unable to complete quiz
even after submitting answers to all question it shows - "No submissions remaining" my quiz is stuck on 19/20…
- Ayushi Singh
- Ayushi_Singh
- 2 days ago
- 6 replies
- 10
- Omnaya OmarCustomer Success18 hrs ago
- Report an Issue
- Answered
- Answered
0
Unable to complete a chapter
There are some chapters that need to finish like a number of tasks, but it doesn't match with the items posted in the chapter.
- Vida Isabella Elise Napa
- vidaisabella
- 2 days ago
- 1 reply
- 3
- Alenka PrezeljCustomer Successyesterday
- Report an Issue
0
unable to complete the course. Stuck at 98%
unable to complete the course. Stuck at 98%
- Lokesh Kumar
- Lokesh_Kumar
- 6 days ago
- 10 replies
- 15
- Ronald Silvosafacilitator2 days ago
- Report an Issue
- Answered
- Answered
0
New class for 2021, all pdf's missing
Hello, I've used this site for the last 3 years to run my teacher training course on climate change and have never had any issue when creating a new class.…
- Gráinne Ryan
- Grainne_Ryan.1
- 5 days ago
- 11 replies
- 16
- Gráinne Ryan4 days ago
- Report an Issue
- Answered
- Answered
0
Unable to move past questions
Hi, I cannot get past the 2nd question, stuck at 33%
- Thomas Shand
- Thomas_Shand
- 4 days ago
- 1 reply
- 3
- Ronald Silvosafacilitator4 days ago
- Report an Issue
- Answered
- Answered
0
Nu pot finaliza cursul Modulul 1 si 2. Blocat la 81%. La Practica in grup
Buna seara! Pagina cu Practica in grup dispare foarte repede si nu o pot completa.
- Roibanescu Mariana
- Roibanescu_Mariana
- 6 days ago
- 1 reply
- 3
- Alenka PrezeljCustomer Success5 days ago
- Report an Issue
- Answered
- Answered
0
App not loading
Hi. I'm just trying to use this app for some UNSW courses but when I sign in with my Microsoft account i just get a blank screen. Nothing loads.
- Jason Meyer
- Jason_Meyer
- 13 days ago
- 8 replies
- 15
- Ronald Silvosafacilitator6 days ago
- Report an Issue
0
All of my videos would not load
hi! i’m very sorry to be here for the second time, but i tried on both web’s and app’s, and still none of my videos can be play :( i would not wish u to give me every single video as you did…
- Fatin Hamizah
- Fatin_Hamizah
- 9 days ago
- 1 reply
- 11
- Ronald Silvosafacilitator9 days ago
- Report an Issue
- Answered
- Answered
0
Changing format of video
hi! i wanted to play the videos for my course but i couldn’t. it says that it’s either the connection that is the problem or the format is not supported.…
- Fatin Hamizah
- Fatin_Hamizah
- 2 wk ago
- 3 replies
- 12
- Nandan Dasfacilitator11 days ago
- Report an Issue
0
Aswering the activity issue
hi! I couldn't complete these one particular activity. I just need to pair the answers and the situations correctly. However, whatever answers (based on the answers given) i submit ,…
- Dayang NurSyaza Annisha binti Awang Jamil
- Dayang_NurSyaza_Annisha
- 11 days ago
- 1 reply
- 4
- Ronald Silvosafacilitator11 days ago
- Report an Issue
- Answered
- Answered
0
Certificate issue
I am not able to open my certificate.
- Knika Shrma
- Knika_Shrma
- 11 days ago
- 1 reply
- 7
- Nandan Dasfacilitator11 days ago
- Report an Issue
0
Notifications not displaying consistently in Edge and Google Chrome
The notification window when you first log into the course normally shows a small number in a pink bubble. This doesn't show consistently (doesn't show up at all) when using Microsoft Edge or Google…
- Theresa Thorland
- Theresa_Thorland
- 12 days ago
- 2 replies
- 5
- Omnaya OmarCustomer Success11 days ago
- Report an Issue
0
Module not showing as completed when all videos have been watched twice
Hi there, Just looking for some assistance please - I have just completed all components of a course, however I am unable to completely 'finish' as it keeps telling me that ONE video (which I have…
- LAURA SMITH
- LAURA_SMITH
- 13 days ago
- 1 reply
- 4
- Alenka PrezeljCustomer Success13 days ago
- Report an Issue
0
Unable to download my certificate of completion
Hi there! I've completed the course but I'm not able to download my certificate of completion. When I click on the link, it says that the page is not found. Can you please help? Thank you!
- Natalia
- Natalia
- 2 wk ago
- 5 replies
- 4
- Ronald Silvosafacilitator2 wk ago
- Report an Issue
- Answered
- Answered
0
Files take infinite time to load/not loading at all
Hi. The problem I have is that every file/pdf is taking an infinite time to load like this and not preview it as seen on the screenshot.
- Siau Eu Shing
- Siau_Eu_Shing
- 2 wk ago
- 1 reply
- 5
- Intan Goyanafacilitator2 wk ago
- Report an Issue
- Answered
- Answered
0
Completing scenario 4
I am completely finished my Safer Churches training induction course, but at present cannot receive a certificate of completion because 1 activity keeps stating in correct,…
- Kathryn Maree Goodlock
- Kathryn_Maree_Goodlock
- 2 wk ago
- 1 reply
- 6
- Omnaya OmarCustomer Success2 wk ago
- Report an Issue
- Answered
- Answered
0
Problem viewing files/docs
Hi, I have a problem viewing documents posted by my course instructors. This sign always appears whenever I want to view the documents. Please advise me on how to overcome this issue, thanks!
- Joshua Yong
- Joshua_Yong
- 2 wk ago
- 3 replies
- 10
- Nandan Dasfacilitator2 wk ago
- Report an Issue
- Answered
- Answered
0
The app is not letting me get into the course
I can see the course online but not on the app.
- Vanessa Rojas
- Vanessa_Rojas
- 2 wk ago
- 7
- Report an Issue
- Fix Pending
- Fix Pending
0
Hi, how can I get my password that I made a mistake, which I pressed the ENTER when setting this account's password.
I am afraid that I can't log in again. Can you sent the passport to my email privately? please🙏 thanks
- Siyuan CHEN
- Siyuan_CHEN
- 3 wk ago
- 1 reply
- 6
- Alenka PrezeljCustomer Success3 wk ago
- Report an Issue
- Answered
- Answered
0
No sound on some of the videos
Hi, some of the videos in 'Tips for Autism' course have no sound. How do I solve this please.
- Nicola Jones
- Nicola_Jones
- 3 wk ago
- 1 reply
- 3
- Ronald Silvosafacilitator3 wk ago
- Report an Issue
- Answered
- Answered
0
assignment submitting problem
when I submit my assignment for research analysis, I found that my assignment is visible to my class and viewer of my portfolio. I'm wonder if the teacher can see my assignment or not,…
- ZHANG LEYI
- ZHANG_LEYI
- 3 wk ago
- 15 replies
- 12
- ZHANG LEYI3 wk ago
- Report an Issue
- Answered
- Answered
0
WHERE IS THE EDITOR?!!!!!!!!
I'm trying to find the EDITOR on your website. Isn't it supposed to be the first feature to start building courses? Have you EVER see what someone who just registers and pay you money SEE in their…
- Dr. Azin Izadifar
- The CEO and founder of Opus Institute
- azin_Izadifar
- 1 mth ago
- 1 reply
- 7
- SuriavarmanCustomer Success1 mth ago
- Report an Issue
- Answered
- Answered
0
Progress not loading
Hi there, I am not sure why I cannot complete the module 1 progress even though I have completed all activities. I have had a look at some of the similar problems on this discussion forum and it…
- Heather Cattani
- Heather_Cattani.1
- 1 mth ago
- 1 reply
- 15
- Alenka PrezeljCustomer Success1 mth ago
- Report an Issue
0
Regarding the error of certificate
Dear Sir/Madam, I recently completed a course name Bidayuh (Biatah) Language for Beginners ,but the certificate provided shown an error on the part of signature of the university.…
- PUAH YANN RONG
- PUAH_YANN_RONG
- 1 mth ago
- 2 replies
- 10
- Omnaya OmarCustomer Success1 mth ago
- Report an Issue
- Answered
- Answered

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