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Not accepting response

Drag and drop keeps giving a "NOT QUITE CORRECT, PLEASE TRY AGAIN" error. 

 

I have put the same answers as friends who have gotten it correct.

How do I fix this? 

13 replies

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    • Customer Success and Onboarding Associate
    • Ferry_Darmadi
    • 1 yr ago
    • Reported - view

    Hi Nouha,

    Thanks for getting in touch.

    Could you please share the page link or name so I could take a look?

    Many thanks.

    • Customer Success and Onboarding Associate
    • Ferry_Darmadi
    • 1 yr ago
    • Reported - view

    Thanks Madalyn.

    Our engineers are finalising the fix at the moment. Once it's released, I'll update you again.

    I apologise for the inconvenience caused by this.

    • Customer Success and Onboarding Associate
    • Ferry_Darmadi
    • 1 yr ago
    • Reported - view

    Hi Nouha and Madalyn,

    Thanks for waiting.

    The issue is resolved now. Please give it another try and kindly let us know if you still see the same issue as before.

    Many thanks.

    • Shannon_Webber
    • 1 yr ago
    • Reported - view

    Hello, I am having this same issue. Drag and drop on two of my tasks keeps saying "please try again" despite my answers being the same as the answer sheet provided. These two tasks being incomplete are stopping me from completing the course.

    • Kelli_Chung
    • 6 days ago
    • Reported - view

    I'm experiencing the same issue too. I have checked my answers against the course content multiple times and yet it does not accept any combination as correct. I believe the issue has returned. Hoping if someone could assist

      • Customer Success and Training Specialist
      • Balasandar
      • 5 days ago
      • Reported - view

       

      We’d be happy to assist. Could you please share the link to the page where the activity is located?

      In the meantime, here are a few troubleshooting tips that might help:

      1. Try accessing the page using a different browser or device
      2. Switch to a different network if possible
      3. Clear your browser’s cache and cookies

      If the issue persists, kindly share a screenshot of the error you’re encountering. That’ll help us diagnose the problem more efficiently.

      Looking forward to your response

      • Customer Success and Training Specialist
      • Balasandar
      • 4 days ago
      • Reported - view

       Hi, I have tested DRAG AND DROP: Identify different types of technology into four categories activity and can complete. Please give it another try. 

Content aside

  • 4 days agoLast active
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