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Can't open any modules

I'm busy with domains of psychology course and all of a sudden I can't open any modules it keeps on throwing out errors.

I'm on my last week and I only have 7 days to enter my summative assessment, hopefully this can be resolved quickly. I reloaded the page already, I even logged in all over.

2 replies

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    • Customer Success and Training Specialist
    • Balasandar
    • 3 wk ago
    • Reported - view

    Hi  Thank you for reaching out. I’ve checked the Domains of Psychology course from our end, and everything appears to be working as expected. Please refer to the screenshot below for reference.

     

    To help resolve the issue on your side, could you kindly try the following steps?

    1. Clear your browser cache and cookies, then reload the page.
    2. Try accessing the course using a different browser (e.g., Chrome, Firefox, or Safari).
    3. If possible, use a different device or internet connection to rule out network-related issues.
    4. Ensure your browser is updated to the latest version.
    5. Disable any browser extensions, especially ad-blockers, that might interfere with the platform.

    Once you've tried the steps above, please let us know if the issue persists—feel free to include a screenshot of any error messages you encounter.

      • malcolmkotze
      • 3 wk ago
      • Reported - view

        Thank you, I tried everything you said it still throws out the same error code on my end. I will try and use a different device again. 

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