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BEFORE POSTING, PLEASE READ THIS!
Hi everybody! Due to the large number of inquiries over the last few days, we are unable to respond to you in a timely manner here on our Help boards. If you continue to have issues you have posted…
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API request: Add student to class ONLY (not to featured class
Can we have a separate API call that will only add a student to the class (and it doesn't add the student to the default/featured class)? We need to be able to enrol students into multiple classes…
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i cannot open uum mooc
hello, may i know why i cannot access uum mooc? previous semester i am using it and it works well. but this semester i cannot open it ask me to check with my course administrator.…
- Solved
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the progress bar do not work properly
hi my progress bar is not working properly, it did not increase even though i already complete all the activities.when i open the learning activities it said i didnt complete it.…
- Fixed
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Tidak dapat join semula setelah laptop restart tiba-tiba kerana status telah menjadi "joined"
Saya telah log masuk dalam modul 1 dan tengah melengkapkan aktiviti 2, laptop saya ada masalah dan tiba-tiba restart semula, bila saya ingin join semula kursus ini, tapi status saya adalah "Joined".…
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VIDEO PLAYBACK UNAVAILABLE
I am taking Islamic Banking Management course under UUM MOOC. However, I won't be able to complete my course due to video playback unavailable. May I know who I need to contact in order for me to…
- Fixed
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Progress not checked "completed" even though have been viewed
Hi, i need to get certificate (100%) however there are sections i have viewed but not marked as "completed"
- Solved
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Cannot access my course i have enrolled in
I have enrolled in a nurse immuniser course through acu, but cannot acess the course
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Unable to play video due to private access
Hi there, I would like to highlight two videos in the Course of "AWS Educate Cloud Computing" are not able to be played. Link : https://www.openlearning.…
- Fixed
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Unable to upload files
I am unable to upload activity files. The issue is the same for any type of file and I have tried with doc, ppt and text.
- Solved
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Course Unavailable
Hi there, I am following the course for the past months and suddenly the course becomes unavailable. Kindly advise if this is temporary and if it will be fixed? Course : Web Application Development.…
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Videos won't play!
Hello team , I am here to report about the issue of video playback. Please note that some videos can't play and am unable to complete my course. Could this be resolved please? Thank you!
- No Fix Planned
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Problem in Food safety course
Hi, in food safety course in chapter 6 the link 3 video didn't work and we can not complete the course please help us to resolve this problem immediately
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Video are disable
Teaching by Design.. can't play video in 4.3. Help us to solve this problem so we can get the certificate. Please
- Fixed
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HTML escape causes semi; to appear in text
Hello, if you put a semicolon in a sentence or anywhere in your text and save it it renders as: semi;
- Fixed
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Unable to gain a certificate
Hi I've been on this course for about 4 hours now and can only achieve 84% completion as the pages don't all load up. I have paid for the safe churches course, but no certificate. Please assist
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Health and Physical Education games and activities.
I cannot the first video to play. I have managed to do the rest of the course but just not watch the first video so cannot complete it. I have tried the clear the clear the cookies but that…
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Unable to access the course
Hi, I have paid for registration of a course for Rajasthan Royals Sports Marketing but not able to access the course and it does not show in my subscription .
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Older posts button is not working!!
I cannot see any of the old blogs that i did post. i can see the most recent 10.
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Respected Sir / Madam RUDN Sign & Logo missing in certificate
Respected Sir / Madam RUDN Sign & Logo missing in certificate
- Fixed
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Images not displaying in quizzes
Hi! Some images are not displaying in my quizzes anymore (they were displaying in the quizzes when the course ran in previous years). Any suggestions/help? Thanks!
- Fixed
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organisational responsibilities
I have been unable to correct a wrong answer on this page - the connection ropes cannot be cancelled to allow me to try again and to complete the total course.
- Answered
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Report an IssueHelp us improve the OpenLearning experience by reporting bugs and issues.
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Suggest a FeatureYour suggestions help us spot trends and design for the future. We'll update you if we make something related to your suggestion.
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Suggest an App for the App MarketplaceWe value your input and love hearing your ideas about apps that will extend the functionality of our platform for you. Please keep in mind that this board is primarily for collecting interest and gauging user preferences. While we strive to consider all suggestions, it's important to note that we may not be able to implement every idea.
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Fixed and Solved IssuesSee which issues we've resolved and fixed.
