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unable to complete the course. Stuck at 98%

unable to complete the course. Stuck at 98% 

25 replies

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    • Customer Success Team
    • Omnaya_Omar
    • 2 yrs ago
    • Reported - view

    Hi Lokesh! Thanks for getting in touch. It seems the page that you have not fully completed is this one: https://www.openlearning.com/courses/strategic-management-in-the-context-of-organizational-evolution/chapter_2_tests/?cl=1

    Since completing this page involves not only picking answers but also selecting "check" or "submit" next to each individual activity, it's easy to accidentally miss one!

    Could you please go through this page again very carefully and make sure you have:

    1. Chosen an answer for each question.
    2. Selected Submit or Check (whichever is applicable) next to each question.

    Please let me know if you need further assistance!

      • Lokesh_Kumar
      • 2 yrs ago
      • Reported - view

      Omnaya Omar Done, thanks, but on the issues certificate, there is a signature or stamp missing see the attachment,,i tried redownload,refresh login again but every time this error appeared  

      • Customer Success Team
      • Omnaya_Omar
      • 2 yrs ago
      • Reported - view

      Lokesh Kumar Congrats on completing your course! I have sent an email to your course staff regarding the signature issue. I will let you know as soon as I hear back from them.

      • Lokesh_Kumar
      • 2 yrs ago
      • Reported - view

      Omnaya Omar Ok waiting,, bcz without signature certificate is nothing 

      • Lokesh_Kumar
      • 2 yrs ago
      • Reported - view

      Omnaya Omar What about my certificate Sir?

      • Customer Success Team
      • Omnaya_Omar
      • 2 yrs ago
      • Reported - view

      Lokesh Kumar Hi Lokesh! We have not yet heard back from your course admin. I have checked in the course and there has not yet been an update. I will send them another email for you.

      • Lokesh_Kumar
      • 2 yrs ago
      • Reported - view

      Omnaya Omar Thank you so much sir for your effort. I am still waiting for my correct certificate, please update me. Thanks

      • Lokesh_Kumar
      • 2 yrs ago
      • Reported - view

      Lokesh Kumar Sorry Mam🙂 , not sir, I saw your profile pick then I came to know that you are a girl

      • Lokesh_Kumar
      • 2 yrs ago
      • Reported - view

      Omnaya Omar How long I have to wait for my certificate issue?

      • ronsilvosa
      • 2 yrs ago
      • Reported - view

      Lokesh Kumar Hi, we are still waiting for the course administrators to get back to us regarding the certificate of completion. Thank you for your continued patience and understanding.

      • Lokesh_Kumar
      • 2 yrs ago
      • Reported - view

      Ronald Silvosa please tell me on which date and year I will remind you about my concern again, I think nothing is going to happen about this issue.

      • Lokesh_Kumar
      • 2 yrs ago
      • Reported - view

      Lokesh Kumar please tell me on which date and year I will remind you about my concern again, I think nothing is going to happen about this issue.

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 2 yrs ago
      • Reported - view

      Lokesh Kumar Hi Lokesh! I understand this is frustrating. Unfortunately, despite contacting the course staff multiple times, we haven't heard back and they haven't fixed the issue yet. Rest assured, we will do our best to get this matter solved.

      We appreciate your patience. :)

      PS. No need to remind Ron next year about this, but we do love Christmas cards. 😄🎄 

      • Lokesh_Kumar
      • 2 yrs ago
      • Reported - view

      Alenka Prezelj Finally Customer care admit that this matter will not going to resolved.   

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 2 yrs ago
      • Reported - view

      Lokesh Kumar No need to be so pessimistic! :)

      Just FYI, we are only the platform where this course is hosted. We didn't create the course and we don't facilitate it. The course is run by RUDN University and we have contacted their staff on your behalf, as mentioned above. We will let you know when the issue is resolved.

      Thank you for your patience, we really appreciate it.

      • Lokesh_Kumar
      • 2 yrs ago
      • Reported - view

      Alenka Prezelj Lets see ,how long

      • Lokesh_Kumar
      • 2 yrs ago
      • Reported - view

      Lokesh Kumar Any update,, would you please send me a sample certificate 

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 2 yrs ago
      • Reported - view

      Lokesh Kumar Hi Lokesh, we have reached out to the RUDN University two more times since, but unfortunately, they still haven't uploaded the signature.

      • Lokesh_Kumar
      • 2 yrs ago
      • Reported - view

      Alenka Prezelj 🥺

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 2 yrs ago
      • Reported - view

      Lokesh Kumar Hi Lokesh! Great news, the course staff has uploaded the signature, a new certificate has been generated for you!

      Hope this helps!

      • Lokesh_Kumar
      • 2 yrs ago
      • Reported - view

      Alenka Prezelj Yah ! checked it, Signature is visible now thanksss. . Thank you very much for your effort.❤️

    • Veronika_Ebbelaar
    • 2 yrs ago
    • Reported - view

    I am stuck at 97% - it think I haven't done the Welcome module - I have! 

      • Lokesh_Kumar
      • 2 yrs ago
      • Reported - view

      Veronika Ebbelaar dont waste your time....no signature available on the issued certificate , after completing the course 

      • ronsilvosa
      • 2 yrs ago
      • Reported - view

      Lokesh Kumar Hi Lokesh, we're really sorry for the inconvenience. However, Veronika is actually enrolled on a different course.

      Veronika Ebbelaar I will respond to the thread that you have created and continue to assist you there. Thank you.

    • ASWIN_RAJA_R
    • 2 wk ago
    • Reported - view

    Hi could not get the certificate of completion, stuck at 91%

Content aside

  • Status Solved
  • 2 wk agoLast active
  • 25Replies
  • 154Views
  • 6 Following