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Certificates cannot be found

i cannot download my certificates that being issued

10 replies

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    • Customer Success & Onboarding Team Leader at OpenLearning
    • Alenka_Prezelj
    • 6 yrs agoTue, December 11, 2018 at 11:43 AM UTC
    • Reported - view

    Hi Mohamed, can you please post the link to the course which you obtained the certificate for?

    • Norhayati_Binti_A_Ghani
    • 3 yrs agoMon, December 6, 2021 at 8:44 AM UTC
    • Reported - view

    I cannot find my certificate.. i have done the course of dengue before this.. on 11 july 2021.. help mento find it

      • Technical Specialist
      • Suriavarman
      • 3 yrs agoMon, December 6, 2021 at 8:47 AM UTC
      • Reported - view

      Norhayati Binti A Ghani , if you have completed the course before, kindly login to your account , click on the globe icon at the top right corner of the platform and select Manage My Courses (https://www.openlearning.com/courses/my/). You should be able to download your certificate from there.

      • Norhayati_Binti_A_Ghani
      • 3 yrs agoMon, December 6, 2021 at 8:53 AM UTC
      • Reported - view

      Suriavarman tq.. its show like this.. how

      • Technical Specialist
      • Suriavarman
      • 3 yrs agoMon, December 6, 2021 at 8:58 AM UTC
      • Reported - view

      Norhayati Binti A Ghani , thanks for the screenshot! I had a look at the account linked to the email address that you have posted this with and noticed that you have not actually done the course using this account. To investigate this issue further, kindly email us at support@openlearning.com and provide us any details of the previous enrolment, including any other email address you may have used to sign up to the course. Thank you!

      • Norhayati_Binti_A_Ghani
      • 3 yrs agoMon, December 6, 2021 at 9:45 AM UTC
      • Reported - view

      Suriavarman tq so much 

    • SHAMSUL_SHAHRIZAL_BIN_SA.1
    • 2 yrs agoThu, March 3, 2022 at 5:05 PM UTC
    • Reported - view

    do not get my both certificates

      • Customer Success and Onboarding Associate
      • Ferry_Darmadi
      • 2 yrs agoFri, March 4, 2022 at 6:42 AM UTC
      • Reported - view

      SHAMSUL SHAHRIZAL BIN SAMINAN 

      Thanks for getting in touch. Could you please share the course link so I could take a look?

      Many thanks.

      • SHAMSUL_SHAHRIZAL_BIN_SA.1
      • 2 yrs agoFri, March 4, 2022 at 7:13 AM UTC
      • Reported - view
      • Ksenia_Ch
      • 2 yrs agoFri, March 4, 2022 at 3:04 PM UTC
      • Reported - view

      SHAMSUL SHAHRIZAL BIN SAMINAN 
      Your certificate will be provided by the course facilitator within 2 weeks. 

Content aside

  • Status Solved
  • 1 Likes
  • 2 yrs agoFri, March 4, 2022 at 3:04 PM UTCLast active
  • 10Replies
  • 150Views
  • 7 Following