Who do I contact when I have a course specific query?

If you have an issue or query related to something course specific such as the learning materials, certificates, activation code or pricing, it is best to contact the course facilitator or administrator. You can usually identify them by the red star symbol next to their name. 

 

 

Click on their name which takes you to their profile page. You can post a comment there or send them a private message.

 

 

You can also try leaving a comment on a page inside the course. A fellow student might be able to help you out. 

 

   

If you are still having trouble, contact OpenLearning Support.

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  • I can't log into my course. Has it finished?

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      • Alenka Prezelj
      • Customer Support Team
      • Alenka_Prezelj
      • 4 mths ago
      • Reported - view

      Emily Dawson Hi! Unfortunately, the course is closed. You can contact TTA for more information. Thanks! :)

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  • When I complete a course, do I need to provide my NESA number to contribute to hours?
     I can't see anywhere to type in my NESA number. 

    Reply Like
      • Alenka Prezelj
      • Customer Support Team
      • Alenka_Prezelj
      • 1 mth ago
      • Reported - view

      Nicole Hi! 

      Your query would be best resolved by the course facilitator of the course you're taking. They are responsible for running the course and anything related to NESA accreditation (OpenLearning is the learning platform only).

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