Why does it still show "incomplete" after I've finished all activities on the page?
There can occasionally be a lag between completing the page and receiving the progress (due to caching).
Here’s what you could try:
Step 1
Make sure you've completed all activities, e.g. watched all videos until the very end, answered all questions in the share widget, posted a comment (if required), etc.
*Everything* needs to be completed to get full progress!
Step 2
Scroll to the very end of the page and then refresh the page.
Step 3
Check the circle progress indicator at the top of the page to see if it has changed to a green check/tick or if it is still saying not completed/started.
If the circle progress indicator changes to a green check/tick but the progress doesn’t change, that will be a caching issue and it will automatically be updated upon refresh.
If you have tried all these steps, but you are still unable to get full completion, please send an e-mail to support@openlearning.com with the link to the incomplete page.
142 replies
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hi I really need a help here. I already done everything but still I have 5% left. What should I do then?
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Hi, I already done in a activity but in the circle progress it still do not change to tick, how should i do?
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I am doing the petcloud course and it still says I haven’t completed the first page which I have, it’s stuck at 98%
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hi i really need a help i want to upload the picture but couldn't
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Hi,I need a help.I have done all the activity and the tick has changed to complete but the progress is still not 100% and there is one activity,it changed to complete but if we press progress it doesn't change to tick
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This.Activity 1.3 Impact of providing excellent customer service.I have done it but it doesn't change into complete tick.Please help me.
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Hi,I need a help here.I have done the activity but the circle did not change to a tick.I have seen the video many times.