Why does it still show "incomplete" after I've finished all activities on the page?
There can occasionally be a lag between completing the page and receiving the progress (due to caching).
Here’s what you could try:
Step 1
Make sure you've completed all activities, e.g. watched all videos until the very end, answered all questions in the share widget, posted a comment (if required), etc.
*Everything* needs to be completed to get full progress!
Step 2
Scroll to the very end of the page and then refresh the page.
Step 3
Check the circle progress indicator at the top of the page to see if it has changed to a green check/tick or if it is still saying not completed/started.
If the circle progress indicator changes to a green check/tick but the progress doesn’t change, that will be a caching issue and it will automatically be updated upon refresh.
If you have tried all these steps, but you are still unable to get full completion, please send an e-mail to support@openlearning.com with the link to the incomplete page.
142 replies
-
hi I really need a help here. I already done everything but still I have 5% left. What should I do then?
-
Hi, I already done in a activity but in the circle progress it still do not change to tick, how should i do?
-
I am doing the petcloud course and it still says I haven’t completed the first page which I have, it’s stuck at 98%
-
hi i really need a help i want to upload the picture but couldn't
-
Hi,I need a help.I have done all the activity and the tick has changed to complete but the progress is still not 100% and there is one activity,it changed to complete but if we press progress it doesn't change to tick
-
This.Activity 1.3 Impact of providing excellent customer service.I have done it but it doesn't change into complete tick.Please help me.
-
Hi,I need a help here.I have done the activity but the circle did not change to a tick.I have seen the video many times.
-
Hi, I have completed all the activities required and also try all the steps above but still show me haven't completed
-
Iam facing a problem to complete the unit 'types of work related illness and disabilities' in the course ' Occupation al safety and health management.I tried all the answers for the question given as Based on the video 'Work-Related Fatique and Job Design', discuss the impacts of fatique to safety and health of employees but its showing error as please try again.kindly solve this problem to complete the course.
-
How can i watch a viedo?
-
Hello, I need some help. I have already watch the video, like and even leave a comment but the circle progress is still showing that it is incomplete. My fellow classmates are facing the same issue. what should I do ?
-
Hi. Could you kindly assist me. I applied for crisis and trauma introduction, completed my course. On my profile it remains on 77% now that the course is closed I can't have access to my profile. How do I retreive my profile or download certificate.
-
I need some help too ... Same issue like everyone else already completed a course with badge and scored more than 50% but the bar is still stucked on 87% tried every method but still stucked. The course is becoming an ethical researcher
-
Hi there, how do we know we completed successfully the quiz? Its mentioned we cannot go through to the next module if we not completed the test. But for me, I've completed the test, but shows not completed, but weird thing, i still can go to the next module.
please advise.
-
Same case with me, yet to receive my E-Cert to complete the course. No reply from the Admin until today.
https://study.icms.edu.my/courses/micro-award-in-business-english-complimentary/homepage/?cl=1 -
hi,
I have the same issue with this course, can you help to fix it. the link as below. it shows I didn't complete, but I did. pls help, thank you.
https://westernx.edu.au/courses/prep-nurses/readiness_challenge1/?cl=1