What is OpenLearning chat?

OpenLearning's chat function allows you to contact your classmates and facilitators privately as opposed to leaving a comment which can be read by anyone in the class.

How can I use the chat?

Send a message from someone's profile page 

• Click on the name you see in the course to be taken to their profile page. You will then see the Send a message button on the right side.

Send a message to users who are currently online

In the lower right corner, you should see the chatbox. Click on a name to send a message.

I don't see a chat window. How do I enable it?

Step 1

Check the lower right corner. If you see this:

simply click on the grey bar to turn the chat online.

Step 2

If you don't see the grey bar, your chat may be disabled. 

Click on your profile picture in the top right corner and choose Account Settings.

Step 3

Scroll down to Chat.

Step 4

If chat is disabled, click on Change chat settings.

Step 5

Choose I want chat enabled.

Step 6

Don't forget to click Save.

Why am I not seeing the Send a message button on profile pages?

This can happen if:

• the person you are trying to contact has disabled their chat

and

• if your chat is disabled on your end