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18
How do email and platform notifications work?
Notifications are used to let users know when activity has taken place in their OpenLearning communities. There are two different types of notifications: email and platform.…
- 6 mths ago
- 20 replies
- 436
- 18
- Berkahwinyesterday
- Account Settings
11
How do I enable chat (or direct messaging)?
OpenLearning's chat function allows you to contact your classmates and facilitators directly as opposed to leaving a comment. The option to message others will not appear on their profile page if…
- 6 mths ago
- 3 replies
- 165
- 11
- Berkahwinyesterday
- Account Settings
5
How do I switch my secondary email to my primary email?
If you have a secondary email address listed in your account settings, you can switch it to use as your primary by following these steps: Step 1 Go to:…
- 6 mths ago
- 3 replies
- 337
- 5
- Edwin Bin Sauragal3 days ago
- Account Settings
7
How do I change my account's email address when it says it is already in use?
When trying to change your account's email address you might encounter an error message claiming that the new email address is already in use. This means you have registered this email address with…
- 6 mths ago
- 4 replies
- 297
- 7
- Berkahwinyesterday
- Account Settings
7
How do I deactivate or reactivate my account?
Deactivating your account will make you no longer active on OpenLearning and your profile will not be visible to anyone. You will also not show up in a facilitator or course admin search within a…
- 6 mths ago
- 2 replies
- 740
- 7
- Alenka PrezeljCustomer Success1 yr ago
- Account Settings
8
How do I update my email address?
To change your email address, follow these steps. Step 1 Go to your Account Settings . Step 2 Click Change alongside your Primary Email Address. Step 3 Update to your new email address and confirm…
- 6 mths ago
- 637
- 8
- Account Settings
8
How do I reset my password?
If you have forgotten your password, you can reset it by following these steps. Step 1 On the login page, click Forgot your password? You can reset it here .…
- 6 mths ago
- 814
- 8
- Account Settings

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