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What is multi-factor authentication? How do I set it up?
In this article What is multi-factor authentication? How do I set up MFA? How do I turn off MFA? How do I create a new emergency recovery key? How do I ensure my account is secure when I sign in to…
- 2 wk ago
- 72
- 1
- Account Settings
How can I create an OpenLearning account?
To create an OpenLearning account (profile), please follow these steps: 1. Go to http://www.openlearning.com . 2. Click on Log in on top-right. 3. On the pop-up, choose Sign up. 4.…
- 7 mths ago
- 327
- Account Settings
How do I reset my password?
If you have forgotten your password, you can reset it by following these steps. Step 1 Go to OpenLearning.com and click on Login Step 2 On the login page,…
- 1 yr ago
- 10 replies
- 1,676
- 12
- Alenka PrezeljCustomer Success11 mths ago
- Account Settings
How do I verify my email address?
In this article How do I verify my email address? I can't find the verification email! I can't find the verification email because I registered with an incorrect address!…
- 8 mths ago
- 3 replies
- 557
- Save Milename7 mths ago
- Account Settings
How do I update my email address?
How to change your email address Step 1 Go to your Account Settings . Step 2 Click on the Change primary email address link. Step 3 Enter your new email address and your current account password and…
- 6 mths ago
- 1 reply
- 1,307
- 13
- MARY CHUA2 yrs ago
- Account Settings
How do I add and set a secondary email as primary email?
In this article How to add a secondary email address Email address is correct, but I did not receive the verification email. Email address is incorrect or spelled wrong.…
- 1 yr ago
- 18 replies
- 566
- 14
- Nur Syafiqah11 mths ago
- Account Settings
How do I deactivate or reactivate my account?
Deactivating your account Reactivating your account Deactivating your account will make you no longer active on OpenLearning and your profile will not be visible to anyone.…
- 1 yr ago
- 5 replies
- 1,313
- 15
- Alenka PrezeljCustomer Success2 yrs ago
- Account Settings
How do I change my account's email address when it says it is already in use?
When trying to change your account's email address you might encounter an error message claiming that the new email address is already in use. This means you have registered this email address with…
- 1 yr ago
- 2 replies
- 764
- 14
- Alenka PrezeljCustomer Success11 mths ago
- Account Settings
How do email and platform notifications work?
In this article Notification types Platform notifications (topbar) Email notification How do I enable or disable individual email notifications or real-time notifications for announcements?…
- 5 mths ago
- 15 replies
- 1,539
- 47
- Australian Writers' Centre1 yr ago
- Account Settings
The OpenLearning top bar icons
In this article What is the top bar? Search field Platform language icon Course notification (the Bell icon) Course navigation (the Globe icon) User drop-down menu (the Profile icon) What is the top…
- 1 yr ago
- 3 replies
- 190
- 1
- Azah binti Aziz1 yr ago
- My Profile
How do I enable chat (or direct messaging)?
In this article What is OpenLearning chat? How can I use the chat? Send a message from someone's profile page Send a message to users who are currently online I don't see a chat window.…
- 1 yr ago
- 850
- 21
- Account Settings
Giving email permission to institutional course providers on OpenLearning
Why do learners need to provide email permission? How do learners provide email permission? How do learners withdraw email permission? All learners joining a course from an institution via the…
- 1 yr ago
- 8 replies
- 1,139
- 7
- Dr Dannielle Kolos2 mths ago
- Account Settings
Password complexity requirements
OpenLearning enforces passwords that are a minimum of 8 characters, and a maximum of 64 characters. Passwords must contain at least one character from one of the following groups:…
- 3 mths ago
- 14
- 1
- Account Settings

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