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Access issue to student portal and portfolio
Having trouble opening my student portal and physical portfolio as it does not show any information in it and I have no permission to access my submission it has been happening for some time and has…
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Issue with answers always incorrect
I have a trouble when submitting the Match Teacher's Action (1-4) with its corresponding Purpose (A-D). The answer always incorrect and rejected. But, when I click the button reset,…
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the crossword question
At this level 2, I am unable to complete the crossword puzzle because the letter boxes do not match with one another. Because of this issue, I cannot complete that part and therefore I am unable to…
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Cannot "check" and "reset" the answer
Subject: Issue with Answer Submission on OpenLearning Activity (Cannot Check Question 9) Message: Hi OpenLearning Support, I am currently facing an issue with one of the activities in my course.…
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Reinforced Reading quiz questions not loading
The questions for the quiz within the module will not load. This means I cannot progress in the course.
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Assessment
How to complete the assessment section? I did answered the assessment but having 4 incorrect answers. I cannot complete my e-learning as of now.
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Video Playback and Missing Course.
Hello Team, I did a Course with you in Front Office Management in July, 2021 but had issues with video playback that were pending fixing by the responsible team at your end,…
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Repeat participant
Hello, I have one participant that also completed the course last year but wants to do it again this year: https://www.openlearning.com/u/carmelkennedy/ Is there a way of resetting her learner…
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Assessment reports in mobile application android not working
Dear developer, I have the latest version of android mobile application. When I click assessment reports, it appears nothing, always "tap to refresh". Regards, Waluyo Adi Siswanto
- Fixed
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Fixed and Solved IssuesSee which issues we've resolved and fixed.
