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OpenLearning's philosophy is centered around enabling meaningful and enjoyable learning communities. As such, we urge everyone to feel comfortable taking part in our Help Community to ask questions,…
- Brooke Hahn
- Content Writer & Marketer
- Brooke_Hahn
- 3 yrs ago
- 13 replies
- 707
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- wong mei yoke1 yr ago
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Help & Support - OpenLearning
Help & Support - OpenLearning https://www.openlearning.com/help Institutions; Education Solutions · Features · Pricing · Learning Services · Verify a Certificate · API
- adelaidacunningham
- adelaidacunningham
- 2 yrs ago
- 12 replies
- 79
- Alenka PrezeljCustomer Success1 yr ago
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- Answered
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tidak dapat sijil
sudah cuba tekanyang hiaju tu, selesai menjawab kuis dan selesai 100%. tapi tiada sijil digital dan pelaporan keluar. kenapa ya?
- HASNI FAZLINA BINTI MOHAMAD ARIFF
- HASNI_FAZLINA_BINTI_MOHA
- 1 yr ago
- 12 replies
- 58
- 1
- Pua kian chuan1 yr ago
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- Answered
- Answered
2
Delete a course
Hi How can I create a course that is still offline?
- Irene Tan
- Irene_Tan
- 3 yrs ago
- 11 replies
- 863
- 2
- Ania Skowron3 yrs ago
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- Answered
- Answered
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Integrate course in onboarding flow
Hi, We want to integrate Openlearning in our onboarding flow. The goal is to let a new user take a course, and only let the user continue the onboarding if (s)he passed the course.…
- Pawshake Pet Sitter Team
- Pawshake_Pet_Sitter_Team
- 1 yr ago
- 10 replies
- 51
- Alenka PrezeljCustomer Success2 yrs ago
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- Answered
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navigating course
It may be me but I can not find how to navigate the course I am trying to take. If I try to move to the next lesson I seem to be taken to a new topic and not the next lesson.…
- John Johnson
- John_Johnson
- 4 mths ago
- 9 replies
- 14
- John Johnson4 mths ago
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1
How can I get the certification?
I finished the course. How to get the certificate?
- Mahmoud Abdelhamid Mohamed
- Mahmoud_Abdelhamid_Moham
- 2 yrs ago
- 9 replies
- 51
- 1
- Alenka PrezeljCustomer Success1 yr ago
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- Answered
- Answered
0
Short Answer Exercise, evaluation based on interaction?
Is there a way to set the short answer widget to allow participants to go through the exercise of typing an answer, but with the qualification being having typed at least 5 words or something like…
- Ali Schuler
- Ali_Schuler
- 2 yrs ago
- 9 replies
- 30
- Alenka PrezeljCustomer Success2 yrs ago
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- Answered
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Short Answer
I am creating a course/assessment that has a short answer question. When I try to submit/complete the create of this project it keeps saying "please answer the short answer questions".…
- Amesha
- Amesha
- 3 yrs ago
- 9 replies
- 176
- Omnaya OmarCustomer Success3 yrs ago
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delete group in open learning

how do i delete the group that i create in the open learning if I'm no longer the admin for the group and no 1 in the group.
- Azlinda Mohd Nadzri
- Azlinda_Mohd_Nadzri
- 1 mth ago
- 8 replies
- 14
- Alenka PrezeljCustomer Success1 mth ago
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- Answered
- Answered
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Certificate
Hii, do I not attain any certificate upon completion towards :Japanese Language Level 1
- NUR ARINA KARTIKA PUTRI BINTI IMAN DARMAWAN
- NUR_ARINA_KARTIKA_PUTRI
- 10 mths ago
- 8 replies
- 35
- Maria Cecilia Sonejafacilitator2 mths ago
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- Answered
- Answered
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Administrator
Hi, I am an administrator at a tertiary institution that subscribes to open learning. how to access closed courses. We want to do a course evaluation, but we can't access the courses we want because…
- Hardianti
- Hardianti
- 7 mths ago
- 8 replies
- 10
- Ronald Silvosafacilitator7 mths ago
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- Answered
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Sorting completion summary of widgets data
Hi, When we export the complete summary of widgets data, how actually the data is sorted by default? Is it possible to sort it by the week or by the due date of the widget? Then,…
- UTeM MOOC
- UTeM_MOOC
- 10 mths ago
- 8 replies
- 14
- Alenka PrezeljCustomer Success10 mths ago
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- Answered
- Answered
0
How do I toggle hyphenated text?
I'd like to stop my text widgets from hyphenating text. Is that possible?
- Nicky C
- nicola
- 3 yrs ago
- 8 replies
- 51
- Alenka PrezeljCustomer Success2 yrs ago
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- Answered
- Answered
1
cannot proceed my task
why i cannot complete any activity in all the topics? it just stated there only the save and answer button
- wan nurul syakirin
- wan_nurul_syakirin
- 2 yrs ago
- 8 replies
- 55
- 1
- Alenka PrezeljCustomer Success2 yrs ago
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- Fixed
- Fixed
0
Can't start a new course
Hi This may be a stupid question but i have enrolled for a course and wanted to get cracking on it but every time i try to join one of the core courses i get the following error Error joining course…
- John O'Halloran
- John_OHalloran
- 3 yrs ago
- 8 replies
- 142
- Alenka PrezeljCustomer Success3 yrs ago
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- Answered
- Answered
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delete account
how to delete open learning account?
- Azmina Husna
- Azmina_Husna
- 3 yrs ago
- 7 replies
- 389
- Michael Jeanfacilitator2 mths ago
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- Answered
- Answered
0
Facing an issue because the video is not opening
I’ve completed my all chapters and assignments but I’m facing an issue in chapter 7 link 5 the video is not opening. Due to which I’m not able to get the certificate.…
- Vinita Rawat
- Vinita_Rawat
- 1 yr ago
- 7 replies
- 12
- Vinita Rawat1 yr ago
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- Answered
- Answered
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Incorrect name on certificate
Hi there, I'm really not sure how I made this mistake but the name of my certificate is wrong. It is what my password usually is so I must have not been concentrating.…
- Alex
- Alex.1
- 3 yrs ago
- 7 replies
- 107
- 1
- Alenka PrezeljCustomer Success2 yrs ago
- Ask the Community
- Answered
- Answered
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Due date
I want to know if I haven't complete my course but it is alrdy closed. Will it be re-open??
- BAVANEE PREYA
- BAVANEE_PREYA
- 2 yrs ago
- 7 replies
- 30
- Alenka PrezeljCustomer Success2 yrs ago
- Ask the Community
- Answered
- Answered
0
Cannot use a style tag in a text box
Hi, I added a textbox to a page. I want to make this textbox stand out so I wrapped the html in a div and tried to add a "style" to the div. Works fine until I select "Done" and then,…
- Theo Hughes
- Theo_Hughes
- 2 yrs ago
- 7 replies
- 71
- Alenka PrezeljCustomer Success2 yrs ago
- Ask the Community
- Answered
- Answered
0
I can’t complete the assessment
Hi, even though I put in all the word lists it still says “please try again”. How can I fix this?
- Patchanok Aramcharoen
- Patchanok_Aramcharoen
- 1 mth ago
- 6 replies
- 13
- Alenka PrezeljCustomer Success1 mth ago
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0
Bagaimana cara keluar dari komunitas yang kita telah bergabung?
- SM Yumna Afifah Ma'ruf
- SM_Yumna_Afifah_Maruf
- 1 yr ago
- 6 replies
- 410
- Alenka PrezeljCustomer Success2 mths ago
- Ask the Community
- Answered
- Answered
0
Finalizare curs
Buna ziua! Nu pot intra pe paginile de la Modulul2 . Cum pot finaliza cursul?
- Mariana Drăgănoiu
- Mariana_Draganoiu
- 5 mths ago
- 6 replies
- 9
- Alenka PrezeljCustomer Success5 mths ago
- Ask the Community
0
Modul oral health
I'm want to ask why i can't complete this modul?
- Noraishah binti mohd shafie
- Noraishah_binti_mohd_sha
- 7 mths ago
- 6 replies
- 44
- Alenka PrezeljCustomer Success5 mths ago
- Ask the Community
- Answered
- Answered

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