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10
Help Community Guidelines
OpenLearning's philosophy is centered around enabling meaningful and enjoyable learning communities. As such, we urge everyone to feel comfortable taking part in our Help Community to ask questions,…
Brooke Hahn
Content Writer & Marketer
Brooke_Hahn
2 yrs ago
13
replies
646
10
wong mei yoke
9 mths ago
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0
Help & Support - OpenLearning
Help & Support - OpenLearning https://www.openlearning.com/help Institutions; Education Solutions · Features · Pricing · Learning Services · Verify a Certificate · API
adelaidacunningham
adelaidacunningham
1 yr ago
12
replies
61
Alenka Prezelj
Customer Success
6 mths ago
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Answered
Answered
1
tidak dapat sijil
sudah cuba tekanyang hiaju tu, selesai menjawab kuis dan selesai 100%. tapi tiada sijil digital dan pelaporan keluar. kenapa ya?
HASNI FAZLINA BINTI MOHAMAD ARIFF
HASNI_FAZLINA_BINTI_MOHA
11 mths ago
12
replies
57
1
Pua kian chuan
10 mths ago
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Answered
Answered
2
Delete a course
Hi How can I create a course that is still offline?
Irene Tan
Irene_Tan
2 yrs ago
11
replies
784
2
Ania Skowron
2 yrs ago
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Answered
Answered
0
Integrate course in onboarding flow
Hi, We want to integrate Openlearning in our onboarding flow. The goal is to let a new user take a course, and only let the user continue the onboarding if (s)he passed the course.…
Pawshake Pet Sitter Team
Pawshake_Pet_Sitter_Team
3 mths ago
10
replies
45
Alenka Prezelj
Customer Success
1 yr ago
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Answered
Answered
1
How can I get the certification?
I finished the course. How to get the certificate?
Mahmoud Abdelhamid Mohamed
Mahmoud_Abdelhamid_Moham
1 yr ago
9
replies
50
1
Alenka Prezelj
Customer Success
11 mths ago
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Answered
Answered
0
Short Answer Exercise, evaluation based on interaction?
Is there a way to set the short answer widget to allow participants to go through the exercise of typing an answer, but with the qualification being having typed at least 5 words or something like…
Ali Schuler
Ali_Schuler
1 yr ago
9
replies
30
Alenka Prezelj
Customer Success
1 yr ago
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Answered
Answered
0
Short Answer
I am creating a course/assessment that has a short answer question. When I try to submit/complete the create of this project it keeps saying "please answer the short answer questions".…
Amesha
Amesha
2 yrs ago
9
replies
176
Omnaya Omar
Customer Success
2 yrs ago
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Answered
Answered
0
Sorting completion summary of widgets data
Hi, When we export the complete summary of widgets data, how actually the data is sorted by default? Is it possible to sort it by the week or by the due date of the widget? Then,…
UTeM MOOC
UTeM_MOOC
13 days ago
8
replies
12
Alenka Prezelj
Customer Success
6 days ago
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Answered
Answered
0
How do I toggle hyphenated text?
I'd like to stop my text widgets from hyphenating text. Is that possible?
Nicky C
nicola
2 yrs ago
8
replies
51
Alenka Prezelj
Customer Success
2 yrs ago
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Answered
Answered
1
cannot proceed my task
why i cannot complete any activity in all the topics? it just stated there only the save and answer button
wan nurul syakirin
wan_nurul_syakirin
2 yrs ago
8
replies
55
1
Alenka Prezelj
Customer Success
2 yrs ago
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Fixed
Fixed
0
Can't start a new course
Hi This may be a stupid question but i have enrolled for a course and wanted to get cracking on it but every time i try to join one of the core courses i get the following error Error joining course…
John O'Halloran
John_OHalloran
2 yrs ago
8
replies
140
Alenka Prezelj
Customer Success
2 yrs ago
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Answered
Answered
0
Facing an issue because the video is not opening
I’ve completed my all chapters and assignments but I’m facing an issue in chapter 7 link 5 the video is not opening. Due to which I’m not able to get the certificate.…
Vinita Rawat
Vinita_Rawat
3 mths ago
7
replies
8
Vinita Rawat
3 mths ago
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Answered
Answered
1
Incorrect name on certificate
Hi there, I'm really not sure how I made this mistake but the name of my certificate is wrong. It is what my password usually is so I must have not been concentrating.…
Alex
Alex.1
2 yrs ago
7
replies
104
1
Alenka Prezelj
Customer Success
1 yr ago
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Answered
Answered
0
Due date
I want to know if I haven't complete my course but it is alrdy closed. Will it be re-open??
BAVANEE PREYA
BAVANEE_PREYA
2 yrs ago
7
replies
29
Alenka Prezelj
Customer Success
1 yr ago
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Answered
Answered
0
Cannot use a style tag in a text box
Hi, I added a textbox to a page. I want to make this textbox stand out so I wrapped the html in a div and tried to add a "style" to the div. Works fine until I select "Done" and then,…
Theo Hughes
Theo_Hughes
2 yrs ago
7
replies
70
Alenka Prezelj
Customer Success
2 yrs ago
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Answered
Answered
0
Untuk sign in semula dan sambung kursus
Macam mana nak sambung balik kursus akpk hbhb..terpaksa berhenti sebab ada masalah...baru siap 58%...ni email saya nusaibahsyifa@gmail.com . Terima kasih
WAN SURIANA BINTI WAN OTHMAN
WAN_SURIANA_BINTI_WAN_OT
9 mths ago
6
replies
19
Alenka Prezelj
Customer Success
9 mths ago
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Answered
Answered
0
Certificate
I have done the module but did not get the certificate. Please help.
Manimala Muthusamy
Manimala_Muthusamy
10 mths ago
6
replies
24
MARSILAH MOHAMAD ISA
9 mths ago
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Answered
Answered
1
masalah completing kuiz
Dah selesai jawab semua soalan namun hanya dapat 92%. Sudah berkali-kali saya ulangi kuiz tetapi tetap 2/3 . Minta bantuan. TQ
LOW SHIH JIN
LOW_SHIH_JIN
10 mths ago
6
replies
22
1
ASZINAWATI BINTI MUSA
10 mths ago
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Answered
Answered
2
cannot login again..because last 2 day ago i did not finish this activity..how?can help me please.how to continue again
AREN ANAK AMIT
AREN_ANAK_AMIT
10 mths ago
6
replies
58
2
Omnaya Omar
Customer Success
10 mths ago
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Answered
Answered
0
Tidak boleh pass selepas jawab soalan kuiz
Kenapa sampai soalan (sekiranya gagal membayar) saya sudah jawab semua soalan yang betul dan soalan akhir kedua pun sudah selesai tetapi masih tidak boleh pass?
Kan Chee Hang
Kan_Chee_Hang
1 yr ago
6
replies
35
Farinie
1 yr ago
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Solved
Solved
0
Marking Panel?
I haven't checked our course in a while, as it doesn't require educator feedback. Previously, to see students' answers to coursework, I would use the marking panel.…
Natalie Garnett
Natalie_Garnett
1 yr ago
6
replies
26
Alenka Prezelj
Customer Success
1 yr ago
Ask the Community
Answered
Answered
0
Exporting student assessments
Where does the Export of Assess Students go? I get a message "Please wait while we're exporting..." that displays for a few seconds, then nothing.
Robert McIntosh
Robert_McIntosh
2 yrs ago
6
replies
150
Alenka Prezelj
Customer Success
2 yrs ago
Ask the Community
Answered
Answered
0
cant upload anything
i was doing my MOOC for c.english and suddenly i cant seem to upload my pictures for my activity. currently i cant upload on 2 activity here are the urls https://www.openlearning.…
ADIE PUTRA
ADIE_PUTRA
2 yrs ago
6
replies
319
Albaihaqihusnu
2 yrs ago
Ask the Community
Answered
Answered
1
Confusion on Groups
Hello, I am trying to sort out how to organize the group thing. I have a course that I will be running 2 or more classes simultaneously. Each class (4-5 students) will have it owns sharing space…
Natalie Forrest
Natalie_Forrest
3 mths ago
5
replies
236
1
Alenka Prezelj
Customer Success
2 yrs ago
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Answered
Answered
1
2
3
4
5
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Guide: Getting Started
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Guide: Enrolment and Institution Management
Guide: Student Data
Integrations
LTI Consumers (sign on)
LTI Tool Providers (embed or launch tools)
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Zapier (integrations platform)
OpenLearning APIs (for developers)
Assessments
What Are Assessments?
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