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Help Community Guidelines
OpenLearning's philosophy is centered around enabling meaningful and enjoyable learning communities. As such, we urge everyone to feel comfortable taking part in our Help Community to ask questions,…
- Brooke Hahn
- Content Writer & Marketer
- Brooke_Hahn
- 2 yrs ago
- 13 replies
- 623
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- wong mei yoke6 mths ago
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Help & Support - OpenLearning
Help & Support - OpenLearning https://www.openlearning.com/help Institutions; Education Solutions · Features · Pricing · Learning Services · Verify a Certificate · API
- adelaidacunningham
- adelaidacunningham
- 1 yr ago
- 12 replies
- 56
- Alenka PrezeljCustomer Success3 mths ago
- Ask the Community
- Answered
- Answered
1
tidak dapat sijil
sudah cuba tekanyang hiaju tu, selesai menjawab kuis dan selesai 100%. tapi tiada sijil digital dan pelaporan keluar. kenapa ya?
- HASNI FAZLINA BINTI MOHAMAD ARIFF
- HASNI_FAZLINA_BINTI_MOHA
- 7 mths ago
- 12 replies
- 57
- 1
- Pua kian chuan7 mths ago
- Ask the Community
- Answered
- Answered
2
Delete a course
Hi How can I create a course that is still offline?
- Irene Tan
- Irene_Tan
- 2 yrs ago
- 11 replies
- 767
- 2
- Ania Skowron1 yr ago
- Ask the Community
- Answered
- Answered
0
Integrate course in onboarding flow
Hi, We want to integrate Openlearning in our onboarding flow. The goal is to let a new user take a course, and only let the user continue the onboarding if (s)he passed the course.…
- Pawshake Pet Sitter Team
- Pawshake_Pet_Sitter_Team
- 3 wk ago
- 10 replies
- 45
- Alenka PrezeljCustomer Success1 yr ago
- Ask the Community
- Answered
- Answered
1
How can I get the certification?
I finished the course. How to get the certificate?
- Mahmoud Abdelhamid Mohamed
- Mahmoud_Abdelhamid_Moham
- 1 yr ago
- 9 replies
- 49
- 1
- Alenka PrezeljCustomer Success7 mths ago
- Ask the Community
- Answered
- Answered
0
Short Answer Exercise, evaluation based on interaction?
Is there a way to set the short answer widget to allow participants to go through the exercise of typing an answer, but with the qualification being having typed at least 5 words or something like…
- Ali Schuler
- Ali_Schuler
- 1 yr ago
- 9 replies
- 29
- Alenka PrezeljCustomer Success1 yr ago
- Ask the Community
- Answered
- Answered
0
Short Answer
I am creating a course/assessment that has a short answer question. When I try to submit/complete the create of this project it keeps saying "please answer the short answer questions".…
- Amesha
- Amesha
- 2 yrs ago
- 9 replies
- 175
- Omnaya OmarCustomer Success2 yrs ago
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- Answered
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How do I toggle hyphenated text?
I'd like to stop my text widgets from hyphenating text. Is that possible?
- Nicky C
- nicola
- 1 yr ago
- 8 replies
- 51
- Alenka PrezeljCustomer Success1 yr ago
- Ask the Community
- Answered
- Answered
1
cannot proceed my task
why i cannot complete any activity in all the topics? it just stated there only the save and answer button
- wan nurul syakirin
- wan_nurul_syakirin
- 1 yr ago
- 8 replies
- 55
- 1
- Alenka PrezeljCustomer Success1 yr ago
- Ask the Community
- Fixed
- Fixed
0
Can't start a new course
Hi This may be a stupid question but i have enrolled for a course and wanted to get cracking on it but every time i try to join one of the core courses i get the following error Error joining course…
- John O'Halloran
- John_OHalloran
- 2 yrs ago
- 8 replies
- 140
- Alenka PrezeljCustomer Success2 yrs ago
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- Answered
- Answered
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Facing an issue because the video is not opening
I’ve completed my all chapters and assignments but I’m facing an issue in chapter 7 link 5 the video is not opening. Due to which I’m not able to get the certificate.…
- Vinita Rawat
- Vinita_Rawat
- 7 days ago
- 7 replies
- 5
- Vinita Rawat7 days ago
- Ask the Community
- Answered
- Answered
1
Incorrect name on certificate
Hi there, I'm really not sure how I made this mistake but the name of my certificate is wrong. It is what my password usually is so I must have not been concentrating.…
- Alex
- Alex.1
- 1 yr ago
- 7 replies
- 98
- 1
- Alenka PrezeljCustomer Success1 yr ago
- Ask the Community
- Answered
- Answered
0
Due date
I want to know if I haven't complete my course but it is alrdy closed. Will it be re-open??
- BAVANEE PREYA
- BAVANEE_PREYA
- 1 yr ago
- 7 replies
- 29
- Alenka PrezeljCustomer Success1 yr ago
- Ask the Community
- Answered
- Answered
0
Cannot use a style tag in a text box
Hi, I added a textbox to a page. I want to make this textbox stand out so I wrapped the html in a div and tried to add a "style" to the div. Works fine until I select "Done" and then,…
- Theo Hughes
- Theo_Hughes
- 1 yr ago
- 7 replies
- 69
- Alenka PrezeljCustomer Success1 yr ago
- Ask the Community
- Answered
- Answered
0
Untuk sign in semula dan sambung kursus
Macam mana nak sambung balik kursus akpk hbhb..terpaksa berhenti sebab ada masalah...baru siap 58%...ni email saya nusaibahsyifa@gmail.com . Terima kasih
- WAN SURIANA BINTI WAN OTHMAN
- WAN_SURIANA_BINTI_WAN_OT
- 6 mths ago
- 6 replies
- 17
- Alenka PrezeljCustomer Success6 mths ago
- Ask the Community
- Answered
- Answered
0
Certificate
I have done the module but did not get the certificate. Please help.
- Manimala Muthusamy
- Manimala_Muthusamy
- 6 mths ago
- 6 replies
- 24
- MARSILAH MOHAMAD ISA6 mths ago
- Ask the Community
- Answered
- Answered
1
masalah completing kuiz
Dah selesai jawab semua soalan namun hanya dapat 92%. Sudah berkali-kali saya ulangi kuiz tetapi tetap 2/3 . Minta bantuan. TQ
- LOW SHIH JIN
- LOW_SHIH_JIN
- 7 mths ago
- 6 replies
- 21
- 1
- ASZINAWATI BINTI MUSA7 mths ago
- Ask the Community
- Answered
- Answered
2
cannot login again..because last 2 day ago i did not finish this activity..how?can help me please.how to continue again
- AREN ANAK AMIT
- AREN_ANAK_AMIT
- 7 mths ago
- 6 replies
- 48
- 2
- Omnaya OmarCustomer Success7 mths ago
- Ask the Community
- Answered
- Answered
0
Tidak boleh pass selepas jawab soalan kuiz
Kenapa sampai soalan (sekiranya gagal membayar) saya sudah jawab semua soalan yang betul dan soalan akhir kedua pun sudah selesai tetapi masih tidak boleh pass?
- Kan Chee Hang
- Kan_Chee_Hang
- 1 yr ago
- 6 replies
- 34
- Farinie10 mths ago
- Ask the Community
- Solved
- Solved
0
Marking Panel?
I haven't checked our course in a while, as it doesn't require educator feedback. Previously, to see students' answers to coursework, I would use the marking panel.…
- Natalie Garnett
- Natalie_Garnett
- 1 yr ago
- 6 replies
- 24
- Alenka PrezeljCustomer Success1 yr ago
- Ask the Community
- Answered
- Answered
0
Exporting student assessments
Where does the Export of Assess Students go? I get a message "Please wait while we're exporting..." that displays for a few seconds, then nothing.
- Robert McIntosh
- Robert_McIntosh
- 2 yrs ago
- 6 replies
- 150
- Alenka PrezeljCustomer Success1 yr ago
- Ask the Community
- Answered
- Answered
0
cant upload anything
i was doing my MOOC for c.english and suddenly i cant seem to upload my pictures for my activity. currently i cant upload on 2 activity here are the urls https://www.openlearning.…
- ADIE PUTRA
- ADIE_PUTRA
- 2 yrs ago
- 6 replies
- 306
- Albaihaqihusnu2 yrs ago
- Ask the Community
- Answered
- Answered
1
Confusion on Groups
Hello, I am trying to sort out how to organize the group thing. I have a course that I will be running 2 or more classes simultaneously. Each class (4-5 students) will have it owns sharing space…
- Natalie Forrest
- Natalie_Forrest
- 3 wk ago
- 5 replies
- 232
- 1
- Alenka PrezeljCustomer Success2 yrs ago
- Ask the Community
- Answered
- Answered
0
Cannot open akpk
Why became like this..help me as soon as possible
- Badariah binti A Bakar
- Badariah_binti_A_Bakar
- 3 wk ago
- 5 replies
- 42
- Alenka PrezeljCustomer Success6 mths ago
- Ask the Community
- Answered
- Answered

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