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Help Community Guidelines
OpenLearning's philosophy is centered around enabling meaningful and enjoyable learning communities. As such, we urge everyone to feel comfortable taking part in our Help Community to ask questions,…
- Brooke Hahn
- Content Writer & Marketer
- Brooke_Hahn
- 1 yr ago
- 2 replies
- 384
- 3
- P Aviado9 mths ago
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2
Delete a course
Hi How can I create a course that is still offline?
- Irene Tan
- Irene_Tan
- 1 yr ago
- 11 replies
- 668
- 2
- Ania Skowron1 yr ago
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- Answered
- Answered
0
Help & Support - OpenLearning
Help & Support - OpenLearning https://www.openlearning.com/help Institutions; Education Solutions · Features · Pricing · Learning Services · Verify a Certificate · API
- adelaidacunningham
- adelaidacunningham
- 9 mths ago
- 10 replies
- 38
- Alenka PrezeljCustomer Success1 mth ago
- Ask the Community
- Answered
- Answered
0
Integrate course in onboarding flow
Hi, We want to integrate Openlearning in our onboarding flow. The goal is to let a new user take a course, and only let the user continue the onboarding if (s)he passed the course.…
- Pawshake Pet Sitter Team
- Pawshake_Pet_Sitter_Team
- 6 mths ago
- 10 replies
- 36
- Alenka PrezeljCustomer Success6 mths ago
- Ask the Community
- Answered
- Answered
0
Short Answer Exercise, evaluation based on interaction?
Is there a way to set the short answer widget to allow participants to go through the exercise of typing an answer, but with the qualification being having typed at least 5 words or something like…
- Ali Schuler
- Ali_Schuler
- 9 mths ago
- 9 replies
- 21
- Alenka PrezeljCustomer Success9 mths ago
- Ask the Community
- Answered
- Answered
0
Short Answer
I am creating a course/assessment that has a short answer question. When I try to submit/complete the create of this project it keeps saying "please answer the short answer questions".…
- Amesha
- Amesha
- 1 yr ago
- 9 replies
- 167
- Omnaya OmarCustomer Success1 yr ago
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- Answered
- Answered
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How do I toggle hyphenated text?
I'd like to stop my text widgets from hyphenating text. Is that possible?
- Nicky C
- nicola
- 1 yr ago
- 8 replies
- 50
- Alenka PrezeljCustomer Success1 yr ago
- Ask the Community
- Answered
- Answered
1
cannot proceed my task
why i cannot complete any activity in all the topics? it just stated there only the save and answer button
- wan nurul syakirin
- wan_nurul_syakirin
- 1 yr ago
- 8 replies
- 55
- 1
- Alenka PrezeljCustomer Success1 yr ago
- Ask the Community
- Fixed
- Fixed
0
Can't start a new course
Hi This may be a stupid question but i have enrolled for a course and wanted to get cracking on it but every time i try to join one of the core courses i get the following error Error joining course…
- John O'Halloran
- John_OHalloran
- 1 yr ago
- 8 replies
- 136
- Alenka PrezeljCustomer Success1 yr ago
- Ask the Community
- Answered
- Answered
1
Incorrect name on certificate
Hi there, I'm really not sure how I made this mistake but the name of my certificate is wrong. It is what my password usually is so I must have not been concentrating.…
- Alex
- Alex.1
- 1 yr ago
- 7 replies
- 89
- 1
- Alenka PrezeljCustomer Success6 mths ago
- Ask the Community
- Answered
- Answered
0
Due date
I want to know if I haven't complete my course but it is alrdy closed. Will it be re-open??
- BAVANEE PREYA
- BAVANEE_PREYA
- 11 mths ago
- 7 replies
- 29
- Alenka PrezeljCustomer Success11 mths ago
- Ask the Community
- Answered
- Answered
0
Cannot use a style tag in a text box
Hi, I added a textbox to a page. I want to make this textbox stand out so I wrapped the html in a div and tried to add a "style" to the div. Works fine until I select "Done" and then,…
- Theo Hughes
- Theo_Hughes
- 1 yr ago
- 7 replies
- 68
- Alenka PrezeljCustomer Success1 yr ago
- Ask the Community
- Answered
- Answered
0
Tidak boleh pass selepas jawab soalan kuiz
Kenapa sampai soalan (sekiranya gagal membayar) saya sudah jawab semua soalan yang betul dan soalan akhir kedua pun sudah selesai tetapi masih tidak boleh pass?
- Kan Chee Hang
- Kan_Chee_Hang
- 7 mths ago
- 6 replies
- 25
- Farinie1 mth ago
- Ask the Community
- Solved
- Solved
0
How can I get the certification?
I finished the course. How to get the certificate?
- Mahmoud Abdelhamid Mohamed
- Mahmoud_Abdelhamid_Moham
- 4 mths ago
- 6 replies
- 28
- Alenka PrezeljCustomer Success4 mths ago
- Ask the Community
- Answered
- Answered
0
Marking Panel?
I haven't checked our course in a while, as it doesn't require educator feedback. Previously, to see students' answers to coursework, I would use the marking panel.…
- Natalie Garnett
- Natalie_Garnett
- 10 mths ago
- 6 replies
- 21
- Alenka PrezeljCustomer Success10 mths ago
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- Answered
- Answered
0
Exporting student assessments
Where does the Export of Assess Students go? I get a message "Please wait while we're exporting..." that displays for a few seconds, then nothing.
- Robert McIntosh
- Robert_McIntosh
- 1 yr ago
- 6 replies
- 145
- Alenka PrezeljCustomer Success1 yr ago
- Ask the Community
- Answered
- Answered
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cant upload anything
i was doing my MOOC for c.english and suddenly i cant seem to upload my pictures for my activity. currently i cant upload on 2 activity here are the urls https://www.openlearning.…
- ADIE PUTRA
- ADIE_PUTRA
- 1 yr ago
- 6 replies
- 274
- Albaihaqihusnu1 yr ago
- Ask the Community
- Answered
- Answered
0
Payment
Hi I paid 200dollars for capto level1and2, but they’re saying that I have to pay for level 2 Do you have solution for this trouble?
- Se eun Lim
- Se_eun_Lim
- 4 days ago
- 5 replies
- 9
- SuriavarmanCustomer Success3 days ago
- Ask the Community
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No question to answer
There is no question for me to answer.. Please help.. Stuck at here (kindly refer attachment)
- Moeffin Bin Jasit
- Moeffin_Bin_Jasit
- 2 mths ago
- 5 replies
- 12
- Alenka PrezeljCustomer Success2 mths ago
- Ask the Community
- Answered
- Answered
0
Cannot finished the course due to page not load
Hi, please help as i cannot load the page. Keep receiving the same message.
- Isma Shahira binti Isaha
- Isma_Shahira_binti_Isaha
- 3 mths ago
- 5 replies
- 18
- Muhammad Tarmizi Mat Yunus3 mths ago
- Ask the Community
- Answered
- Answered
1
I can't access my courses
Hey, I haven't used openlearning for a few months (term ended and I'm not running my courses till next term). I logged in today and was asked to pay for an educator account.…
- Maor Madmon
- Maor_Madmon
- 8 mths ago
- 5 replies
- 38
- 1
- Heather Bradley8 mths ago
- Ask the Community
- Solved
- Solved
1
Help: Accidentally deleted the whole Blog in Announcement
Hi, Admin of my page had accidentally deleted the whole Blog in Announcement tab. Is there any way to get it back?
- Hijjaz Aziz
- Hijjaz_Aziz
- 9 mths ago
- 5 replies
- 21
- 1
- Hijjaz Aziz9 mths ago
- Ask the Community
- Fixed
- Fixed
1
URL to use when copying a page?
Hi - I'm attempting to copy some pages from one course to another. I click on "Settings --> Copy" on the old course, and then I've tried inputting various URLs from the new course,…
- Ecolab Finance
- Ecolab_Finance
- 1 yr ago
- 5 replies
- 92
- 1
- Reid Ready Training9 mths ago
- Ask the Community
- Answered
- Answered
0
Course percentages drop after new module introduced
Anyone know what I've done wrong? My course has been completed by many people who were at 100%. I added a new module which dropped the 100% to around 75% on Thursday last week.…
- Citipointe Church Instructor
- Citipointe_Church_Instru
- 1 yr ago
- 5 replies
- 105
- Alenka PrezeljCustomer Success1 yr ago
- Ask the Community
- Answered
- Answered
1
Confusion on Groups
Hello, I am trying to sort out how to organize the group thing. I have a course that I will be running 2 or more classes simultaneously. Each class (4-5 students) will have it owns sharing space…
- Natalie Forrest
- Natalie_Forrest
- 1 yr ago
- 5 replies
- 216
- 1
- Alenka PrezeljCustomer Success1 yr ago
- Ask the Community
- Answered
- Answered
0
Verification code
Hello, I'm new member and I 'm trying to enroll to some courses but I can't because verification code is needed .How can I get it? Thank you in advance!
- Zoi Koul
- Zoi_Koul
- 1 yr ago
- 5 replies
- 147
- Teuku Emiraldi1 yr ago
- Ask the Community
- Answered
- Answered

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