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Can't start a new course

Hi 

This may be a stupid question but i have enrolled for a course and wanted to get cracking on it but every time i try to join one of the core courses i get the following error 

 

Error joining course

The email address you are using has not been invited to this course, please check that you are using the correct email address.

 

I have verified my email and do all the required steps but still no joy.Another issue i have is that most of the core courses say that they are closed.Why is this ??

8 replies

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    • Customer Success & Onboarding Team Leader at OpenLearning
    • Alenka_Prezelj
    • 6 yrs ago
    • Reported - view

    Hi  John O'Halloran ! Sounds like the course you're trying to join is invite-only course, meaning you need to have an invitation in order to be able to join. If you have received one, it's important you use the same e-address to register at OpenLearning as the e-mail you received the invitation too. 

    Hope that helps! 

      • John_OHalloran
      • 6 yrs ago
      • Reported - view

      Alenka Prezelj 

      Sorry I’m all new to this.

      im trying to enrol in the small business management course which I thought was open to everyone.

      how do about getting an invite to this course

      • Customer Success Team
      • Omnaya_Omar
      • 6 yrs ago
      • Reported - view

      John O'Halloran Hi John! At the bottom of the page for the course, there should be a list of admins and teachers. You can click on their profiles and send them a message asking for an invite.

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 6 yrs ago
      • Reported - view

      John O'Halloran Can you post the link to the course, and we can help you get in touch with the facilitators?

      • John_OHalloran
      • 6 yrs ago
      • Reported - view

      Alenka Prezelj 

      This is the course that I have joined but cannot start abt the core courses 

      https://learn.com.au/qualifications/bsb42515

      Thanks 

      John

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 6 yrs ago
      • Reported - view

      John O'Halloran Hi! Unfortunately, that course is currently unavailable. I hope you can find something else that you might enjoy!

      • John_OHalloran
      • 6 yrs ago
      • Reported - view

      Alenka Prezelj 

      where does it say this so I know for other courses?

      i also have looked at these two 

      https://learn.com.au/qualifications/bsb40215

       

      https://learn.com.au/qualifications/bsb42015

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 6 yrs ago
      • Reported - view

      John O'Halloran Hi, I'm so sorry, all courses at learn.com.au are closed. Perhaps you can find something at our other site: http://www.openlearning.com/courses

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  • Status Answered
  • 6 yrs agoLast active
  • 8Replies
  • 155Views
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