Facing an issue because the video is not opening

I’ve completed my all chapters and assignments but I’m facing an issue in chapter 7 link 5 the video is not opening. Due to which I’m not able to get the certificate. Even though I have completed 99%.

Kindly look in this matter and help me please 


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  • Hi Vinita, can you please post the link to the page with the issue? I'll be happy to look into the issue further.

    • Attaching the screenshot..

      As you can see the Link 5 Food Recall is not done because video is not opening and 99% is my overall process 1%  is lacking due to video issue 

    • Alenka Prezelj  may be this screenshot will explain the whole issue 

    • Vinita Rawat Hi Vinita, good day. I checked the course activity and was able to complete it, as the video is now playing just fine.

      If the issue persists on your end, I suggest using a different browser as the issue might be caused by several factors (extension blocking video playback), browser cache, etc.

    • Ronald Silvosa Hey!!

      Thankyou so much .. The problem will be sort out & also I got my certificate.. Thankyou for an instant help ... ☘️

      Is there any other course also related to food science ?? Please suggest .. from where I'll search ..

    • Vinita Rawat Hi Vinita, I cannot recommend specific courses but you are free to check our courses page https://www.openlearning.com/courses/
      I'm glad that you are all sorted out.

    • Ronald Silvosa Ohh okay 

      Thanks again ... 

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  • 3 mths agoLast active
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